TLDR at the bottom.
Edit: When I says shutdown I mean the shutdown and reboot. Errors from the windows Event viewer.
Level: Error
D & T: 10/27/2020 6:51:59Pm
Source: EventLog
Event ID:6008
"The previous system shutdown at 6:42:59 PM on 10/27/2020 was unexpected."
Level: Critical
D & T: 10/27/2020 6:51:55Pm
Source: Kernel-Power
Event ID:41
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
My specs:
- CPU: Intel Core i7-8700K
- Motherboard: ASUS ROG Maximus X Hero Intel Z370
- RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
- Storage 1: Samsung Evo 970 - 500gb
- Storage 2: Samsung Evo 850 - 2TB
- Storage 3: Micron - 2TB
- PSU: Corsair HX750i
- GPU: EVGA RTX 3080 FTW 3 Ultra
- OS: Windows 10 - Build 2004
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
- Update windows 10 to latest version
- Uninstalled then reinstalled Graphics drivers
- Tested RAM with MemTest86
- Cleared CMOS and updated BIOS
- Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)
None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup.
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup.