rcasil
What time are you guys going by? I signed up for step-up around 10:00 on the 17th but I was in a meeting and wasn't able to upload my invoice until 11:30 which is when I received a confirmation letter. That's the only e-mail I could find from EVGA on the 17th. Is the invoice confirmation e-mail the time you guys are going by? Thanks.
We're going off of the time from an email that you should have received with the following subject line:
"EVGA Step-Up RMA Request Step 1 of 5..."
Keep in mind that you have to convert your time for EDT