2020/10/19 16:19:16
keeler521
mamaloney02
keeler521
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!




Dang, I didn't even see the attached barcode in the step 5 email until reading your post just now. But yeah, I also had the RMA # very visible on the package, no issues. EVGA has received and shipped out my new card all on the same day. Now the long flight back to Korea. 


Nice! I still haven't received my shipping notification, so not sure mine will be shipped out today if you got yours. Oh well, maybe tomorrow. Just honestly hoping to have the card by Friday. 


I didn't get the email confirmation yet either. Just viewing under the member product page shows a completed status and a USPS tracking number. 
2020/10/19 16:23:47
mamaloney02
keeler521
mamaloney02
keeler521
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!




Dang, I didn't even see the attached barcode in the step 5 email until reading your post just now. But yeah, I also had the RMA # very visible on the package, no issues. EVGA has received and shipped out my new card all on the same day. Now the long flight back to Korea. 


Nice! I still haven't received my shipping notification, so not sure mine will be shipped out today if you got yours. Oh well, maybe tomorrow. Just honestly hoping to have the card by Friday. 


I didn't get the email confirmation yet either. Just viewing under the member product page shows a completed status and a USPS tracking number. 


I see. Mine still shows as pending for "Shipped Out", so I'm assuming mine won't be getting shipped out today in that case. Thanks for sharing!
2020/10/19 16:37:51
rain2_usa
keeler521
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!




Dang, I didn't even see the attached barcode in the step 5 email until reading your post just now. But yeah, I also had the RMA # very visible on the package, no issues. EVGA has received and shipped out my new card all on the same day. Now the long flight back to Korea. 


LOL.  You said barcode and I'm thinking..."what barcode?".  The Step 5 e-mail didn't say Anything about an attachment.  My PC was down for the count since, you know, I had to pull the GPU out to ship it, so my inbox on my phone looks different.  Lo and behold there's a freakin attachment at the bottom of the e-mail.  SMH.  Seems like others have had no issue, so hoping mine is the same.  
2020/10/19 17:07:24
baristezgel
Hmm. I requested my Step Up on 9/19 with a 2070 Super and uploaded my invoice. I only see my Step 1 email still, nothing about Step 2 or 3 or onwards. Is this normal?
2020/10/19 17:10:22
keeler521
baristezgel
Hmm. I requested my Step Up on 9/19 with a 2070 Super and uploaded my invoice. I only see my Step 1 email still, nothing about Step 2 or 3 or onwards. Is this normal?


Yeppp. EVGA is still processing cards applied for on 9/17. You'll get your Step 2 when its your time. 
2020/10/19 17:10:55
rain2_usa
baristezgel
Hmm. I requested my Step Up on 9/19 with a 2070 Super and uploaded my invoice. I only see my Step 1 email still, nothing about Step 2 or 3 or onwards. Is this normal?


Yep.  We're only up to about 9:42 am EST on 9/17 for Step-Ups.  You're probably looking at late November at the rate it's going. 
2020/10/19 17:16:27
Spongey
Honestly, given the times and the current situation the world is in right now I do not understand why this process is so slow.  I imagine these guys make a decent profit off of each GPU and it makes no sense to not be turning and burning a workforce 24/7, doing 8 hour shifts. I understand it's not under there control, but even so.... The suppliers should be operating with those hours.  That's ez money and I know for a fact, "They tuk r' jerb"..  Come on folks.  Lets put a little pep in those steps.
2020/10/19 17:23:12
baristezgel
Ah I wouldn't even mind my card in December! I bought a 2070 super the day or two after Step Up was announced to replace my 980ti while I wait for the new card -- so I am content
2020/10/19 19:17:55
thexbitterxendx
baristezgel

Gotcha. Thanks for sharing. Honestly, so long as they ship the 3080 by Wednesday, I'm happy. I selected 2nd Day Air for the comeback, so just want it in time to enjoy my weekend gaming. 
On the off topic, I played Jedi: Fallen Order on my Xbox over the weekend. Pretty crazy how different the gameplay quality is between the Xbox and PC. Never would have noticed the differences before my first PC build in July. Not trying to start a debate over which is better, but the money spent to build a top notch gaming PC definitely feels worth it.  



@mamaloney02
You get what you pay for, and consoles are always subpar I'm not afraid to say it lol. I grew up with them since the 80's and still purchase them out of habit. Last console I really enjoyed was the first gen PS3 dual boot Linux!
2020/10/19 20:08:27
j3573r
Spongey
Honestly, given the times and the current situation the world is in right now I do not understand why this process is so slow.  I imagine these guys make a decent profit off of each GPU and it makes no sense to not be turning and burning a workforce 24/7, doing 8 hour shifts. I understand it's not under there control, but even so.... The suppliers should be operating with those hours.  That's ez money and I know for a fact, "They tuk r' jerb"..  Come on folks.  Lets put a little pep in those steps.




This isn't how manufacturing works, nor is it how any of this works. You need to a have a trained and competent workforce, an available supply of raw resources, the logistics to get materials both in and out, down time for machines and people, more management and supervision, people willing to work the awful hours. You can't just say OK we're working 8 shifts round the clock and snap your fingers.  It takes months of planning, even then one issue in the chain it slows down.  Just be patient and your card will come.

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