2020/10/19 10:17:20
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!
2020/10/19 10:34:20
antarious
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!


On your products page has it showed up under Received or does it still say pending?  I know the turn around is given a window possibility of a few days.  I'm just wondering how long it takes for them to show that they received your card.
2020/10/19 10:41:45
mamaloney02
antarious
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!


On your products page has it showed up under Received or does it still say pending?  I know the turn around is given a window possibility of a few days.  I'm just wondering how long it takes for them to show that they received your card.


Still shows as pending. I'll be refreshing the page occasionally throughout the day though, so I'll update once the status changes. 
2020/10/19 10:43:21
antarious
mamaloney02
antarious
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!


On your products page has it showed up under Received or does it still say pending?  I know the turn around is given a window possibility of a few days.  I'm just wondering how long it takes for them to show that they received your card.


Still shows as pending. I'll be refreshing the page occasionally throughout the day though, so I'll update once the status changes. 


Thanks for the response.  My card was dropped off at like 9:43am.
 
*edit*  I just checked my account again and it shows received 10/19 so nm.
2020/10/19 10:59:10
mamaloney02
antarious
mamaloney02
antarious
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!


On your products page has it showed up under Received or does it still say pending?  I know the turn around is given a window possibility of a few days.  I'm just wondering how long it takes for them to show that they received your card.


Still shows as pending. I'll be refreshing the page occasionally throughout the day though, so I'll update once the status changes. 


Thanks for the response.  My card was dropped off at like 9:43am.
 
I googled the subject and found in another thread a reply that stated it won't show as received until they ship out your new card.  I'm not sure if this is still true or applies to step-up.  It was an official response to a rma thread.


Gotcha. Thanks for sharing. Honestly, so long as they ship the 3080 by Wednesday, I'm happy. I selected 2nd Day Air for the comeback, so just want it in time to enjoy my weekend gaming. 
On the off topic, I played Jedi: Fallen Order on my Xbox over the weekend. Pretty crazy how different the gameplay quality is between the Xbox and PC. Never would have noticed the differences before my first PC build in July. Not trying to start a debate over which is better, but the money spent to build a top notch gaming PC definitely feels worth it.  
2020/10/19 11:24:18
Juicer-19
jarablue
It just seems like step up really wouldn't be a priority for evga. To me. Why not just hold the majority of you inventory to make cold hard cash. Why would they even put a rush on buying back older cards? Just really doesn't make sense. I joined on 9/19. I'm not expecting my card before Jan.


I mean, this program alone has probably granted them a lot of brand loyalty by customers. I know that I'm kind of locked into evga GPUs and I would have picked up a PSU from them had they had the models I wanted in stock.

It also helps that their card, as far as I understand, is performing the best. And demand is crazy high. I get the math says to push the cards out for brand new full price purchases, but pushing a few out on the side for the step up question probably nets them future brand new purchases that make it worth it.
2020/10/19 11:34:41
mamaloney02
 

Thanks for the response.  My card was dropped off at like 9:43am.
 
*edit*  I just checked my account again and it shows received 10/19 so nm.


Just checked mine again and it changed to Received 10/19/2020. Fingers crossed our shipments go out today! 
2020/10/19 12:22:46
MynRich
Juicer-19
jarablue
It just seems like step up really wouldn't be a priority for evga. To me. Why not just hold the majority of you inventory to make cold hard cash. Why would they even put a rush on buying back older cards? Just really doesn't make sense. I joined on 9/19. I'm not expecting my card before Jan.


I mean, this program alone has probably granted them a lot of brand loyalty by customers. I know that I'm kind of locked into evga GPUs and I would have picked up a PSU from them had they had the models I wanted in stock.

It also helps that their card, as far as I understand, is performing the best. And demand is crazy high. I get the math says to push the cards out for brand new full price purchases, but pushing a few out on the side for the step up question probably nets them future brand new purchases that make it worth it.


having done a step up before, I can say I specifically bought a 2070 Super in July in case rumors of an October launch were true
Also, they're able to flip the cards they receive on their website to make back some of the cost, they can sell a single older gpu twice this way, even if they sell them as refurb/b stock
there is a decent number of people who never buy current gen hardware for driver maturity and/or for discounts, the brand loyalty/good pr is a happy bonus (as EVGA cards are usually top performers, like mentioned)
i'll never hate on a brands valuing their consumers
supply limitations are from further up the chain anyway, and im just happy there's any option as opposed to other top performers like Asus where you buy it and that's it.
2020/10/19 16:07:02
keeler521
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!




Dang, I didn't even see the attached barcode in the step 5 email until reading your post just now. But yeah, I also had the RMA # very visible on the package, no issues. EVGA has received and shipped out my new card all on the same day. Now the long flight back to Korea. 
2020/10/19 16:16:59
mamaloney02
keeler521
mamaloney02
Just got FedEx confirmation that package was delivered at 10:07am PST. I didn't print and attach the barcode EVGA sent along (unfortunately don't have ink for my printer), but made sure to include the RMA # on the shipping label. Hopefully that means a not too delayed turnaround!




Dang, I didn't even see the attached barcode in the step 5 email until reading your post just now. But yeah, I also had the RMA # very visible on the package, no issues. EVGA has received and shipped out my new card all on the same day. Now the long flight back to Korea. 


Nice! I still haven't received my shipping notification, so not sure mine will be shipped out today if you got yours. Oh well, maybe tomorrow. Just honestly hoping to have the card by Friday. 

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