2021/10/06 09:10:45
cgy7961991
Sounds good
2021/10/06 09:13:55
GatorTex79
In 16 days, I will have waited for a year.  While I think the step-up program is a great idea, the efficiency of getting cards out is something to be desired.
2021/10/06 12:18:41
deadly_silence
Anybody else get the email about the queue changes?

Why won't they fulfill the stepup queue instead???

Nothing was mentioned about the stepups.
2021/10/06 12:25:52
subzerogts
I really think they should start allocating the bulk of their stock to EVGA.com customers. Unlike people who pick up a video card from Microcenter (99% scalpers, I've been there and stood in line, I'm not exaggerating) or NewEgg, the people getting cards from the website usually come away really happy with the experience, extolling the virtues of EVGA, signing up for extended warranties, posting on forums and social media about how EVGA is great for getting them cards during the great chip shortage crisis, etc etc. You just don't get that kind of customer investment/retention otherwise. I've seen people on reddit who got cards from the queue or Step-Up literally fighting/arguing with people about EVGA cards' reliability, not being objective, just basically saying "customer service is great, EVGA 'til I die". Hell, I bought an extended warranty and there's no way I keep my card longer than 2-3 years. I don't even know why I did it. Talk about brand loyalty.
 
So it makes no sense to me that they're sending so many cards to these stores. Those customers probably won't even remember the company who made the card after a few months, most people just remember what model it is. I'm speaking from experience. I remember having a GTX 570 but for the life of me I couldn't tell you who made it. I can tell you I had a Zotac 670 or something once because it failed on me early and I swore off Zotac after that. 
 
Maybe it's because of deals they have with the stores? Surely they can just send fewer cards there and allocate more for the website?
 
Anyway, I already got a 3080 Ti out of the queue (for me), and a 3070 Ti (for a friend), and I entered that 3070 Ti into Step-Up for a 3080 immediately (this was about 1-2 weeks ago). My friend didn't seem to understand the whole Step-Up program because he couldn't understand that a company would do this. And now he will always recognize EVGA when he sees their name/brand on something.
 
And at least for the Step-Up queue, I hope they just automatically transition us into the next equivalent product if these cards get discontinued or production becomes severely limited due to a new generation coming out.
2021/10/06 12:35:19
Not_Terry0
deadly_silence
Anybody else get the email about the queue changes?

Why won't they fulfill the stepup queue instead???

Nothing was mentioned about the stepups.

Not a single step up has gone out for the last two* weeks. I don’t know if they remember we are even here.
 
*My last post was when the last one went out
2021/10/06 13:56:19
deadly_silence
Not_Terry0
deadly_silence
Anybody else get the email about the queue changes?

Why won't they fulfill the stepup queue instead???

Nothing was mentioned about the stepups.

Not a single step up has gone out for the last two* weeks. I don’t know if they remember we are even here.
 
*My last post was when the last one went out

It's been 3 weeks according to the list. 9/13 last date someone reported. The list isn't 100 percent accurate of course, but it's close enough.
2021/10/06 17:16:15
tprice19
I figure with the supply issues the priority is probably the regular notify queue, especially if a lot of people stepping up are doing so from a 3000 series card.

I got a 3070 in the newegg shuffle, amazingly lucky that it was EVGA which are always my goto. I submitted for a step up to the 3080 last month for the heck of it, I'm sure it'll never come around for me.
2021/10/09 22:33:37
deadly_silence
Trackseven75
Jacob said this week was small next week will see more for step up,wish I knew how many


Seems like this didn't happen.
2021/10/09 22:40:50
Not_Terry0
He did say they get sent out “”usually”” weekly. Which, needless to say, hasn’t been holding true for us. 
2021/10/10 22:55:51
Squall_Rinoa86
Not_Terry0
He did say they get sent out “”usually”” weekly. Which, needless to say, hasn’t been holding true for us. 



Sold one 1080 Ti right now for $475...  Still waiting on my step up Que... Still have some time but I am gathering the money for it now and packing it away on my paypal card... 

This tho, is by far.. insanity when it comes to the step up process this year... just... ****. Last time I stepped up.. was the 970 FTW2 X2, right when 1080 Ti's came out almost... and I made the step up window by days... I think It took 5 months or so.. this.. is.. Insane... and not seeing movement with the Step Up while people can get them from microcenters are insulting -_-

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