2020/09/29 07:29:19
DanChiarelli
tawmjawn
DanChiarelli
Can someone give a quick overview for what each step is?
Like Step 1 is confirmation you're in queue. But does anyone know what all 5 are? Since i uploaded my invoice back on 9/2 i dont know if i technically am going to step 2 still or maybe step 3? This is my first time doing the step up and am definitely making this an amateur hour lol.


Based upon other posts here:
With Step 2 they review the invoice you've submitted to confirm the prices etc.
Step 3 would be payment and you shipping out the card.
Step 4 would be reviewing the received card
Step 5 would be them shipping out the new card


Definitely makes sense. I suppose since I already submitted the invoice when i registered and got the extended warranty, I theoretically should be waiting for Step 3? Idk if that is a fair assumption.
I appreciate you putting it out there like that though.
2020/09/29 07:45:39
afm2014
Step 2 is EVGA reviewing your invoice.
Step 3 is payment after the invoice is verified.
Step 4 is confirmation of payment submission.
I haven’t reached Step 5 yet but I believe it’s receiving the RMA number so the card can be shipped to EVGA.
2020/09/29 08:38:49
NightRaynes
Step 3: 9/29 4:04 am est
Step 4: 9/29 5:36 am est
2020/09/29 08:49:27
richardwu190
When did you get into the step-up quene, NightRaynes?
2020/09/29 09:00:30
NightRaynes
richardwu190
When did you get into the step-up quene, NightRaynes?


9/17 9:16 am est
2020/09/29 09:07:08
JDemiDawg
I received step 1 email 2:26pm MST Sept 22nd 
2020/09/29 09:15:38
danap611
Good idea/bad idea:  publish a Google Sheets version of this that tracks steps by user?  Format the cells for date (or date/time) to make data entry easier as the feedback comes in (enter the value and let Google convert it)...
 
...and make it read-only for the community, of course.  I know the tracking is a bit of work, but since you're doing it already...unless the intent was to only track Step 2, in which case I'll shut up now.
2020/09/29 09:16:43
jmonaco1
Got step 3- (Paid) and step 4 verify address now- Just waiting for RMA number! Should be coming in 1-2 days per email. 
2020/09/29 09:25:54
ShuelK
Purchased On: 9/20/2020 9:22:56 AM ( This is UK time ) ~ step up email received EVGA time of 20 sept 5.26 pm ( EU card was released this same day)
2020/09/29 09:30:25
rain2_usa
danap611
Good idea/bad idea:  publish a Google Sheets version of this that tracks steps by user?  Format the cells for date (or date/time) to make data entry easier as the feedback comes in (enter the value and let Google convert it)...
 
...and make it read-only for the community, of course.  I know the tracking is a bit of work, but since you're doing it already...unless the intent was to only track Step 2, in which case I'll shut up now.


OP did say he's only listing up to Step 2. No point in going any further as Step 2 means a card has been reserved.  3 - 5 is just the process of obtaining the allocated card, so for all of us, Step 2 is the only thing that matters. 

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