2020/06/19 18:36:05
gelbuilding
I bought an EVGA x299 dark motherboard last year and recently purchased a 10th gen i9-10900x CPU and the motherboard will not POST.
I have spoken with EVGA in America and because I am located in Australia they have said to contact Taiwan.
I need a new bios chip with the latest firmware in order to make my motherboard operational.
 
You would think after contacting EVGA in the states they could have immediately sent me the chip.
I sent Taiwan and email last night and waiting for their response. 

 
2020/06/19 19:11:15
the_Scarlet_one
Shipping from US to Australia is far more expensive than Taiwan to Australia. Taiwan is where the region support office for Australia is located. Hopefully they get back to you relatively quickly.
2020/06/19 20:17:16
gelbuilding
The already emailed me for my details to ship us the new chip.
 
Thanks, EVGA
2020/06/19 22:36:22
bob16314
gelbuilding
The already emailed me for my details to ship us the new chip.

 
1. Cool..They sending you an updated BIOS chip for free?
 
2. Don't forget to flash the other BIOS' (that board has triple BIOS) to the latest (Version 1.23 as of now) also: Grab the latest BIOS..Boot with the working BIOS..Slide the BIOS selector switch to the other/older BIOS'..Then flash them in Windows or in BIOS according to the instructions..Done.
 
3. See "First Boot" in your Motherboard Manual, page 57, about the CMOS checksum error you may get after updating/resetting the BIOS so that you don't think something is wrong.
 
2020/06/20 02:15:05
gelbuilding
Noted,
Thanks Bob.
2020/06/22 02:10:49
gelbuilding
I cannot believe this message came from Taiwan.
 
We are expected to send out the bios by EMS (postal), but due to the reduction or cancellation of flights by airlines, airmail services (including air parcel and EMS) to Australia are suspended.
Please let us know once the shipping is allowed in your local, and we will send it to you as soon as possible.
 
Who knows when I can get it.
I don't want to spend $800 for another CPU, an i7 just to get the MB started.
 
Any suggestions would be greatly appreciated.
 
 
2020/06/22 02:43:14
gelbuilding
I found a less expensive CPU
Intel Core X i5-7640X 4Ghz Kabylake-X Quad-Core s2066 6MB Cache for $300
To get the MB operational, then I can replace it with 10th gen i9-10900x.
What a workaround!
2020/06/22 03:05:19
bob16314
Take it to a local PC repair shop and have them put a Compatible CPU in it and flash it real quick like..Most shops have some CPUs laying around, call and find out..Shouldn't cost much at all.
2020/06/22 13:17:52
Cool GTX
bob16314
Take it to a local PC repair shop and have them put a Compatible CPU in it and flash it real quick like..Most shops have some CPUs laying around, call and find out..Shouldn't cost much at all.


+1
 
or buy or borrow the cheapest used CPU you can use in that MB to Flash it   Core™ i5 7640X
2020/06/22 21:56:10
vinhus
Just confusion, i intend to order i9-10980XE for my X299 Dark ( my current bios 1.23 with 7940x cpu). So if i got i9-10980XE i need to request the new bios chip from EVGA? or it will be worked automatically with the current latest bios 1.23? Thanks.

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