• EVGA Precision X1
  • EVGA Precision X1 Crashes on Profile save with a Null Reference Exception
2020/03/31 08:59:15
makosblade
This occurs after making literally any change on any profile and hitting save regardless of whether I've hit apply first.
This also causes any changes I've made to not be saved.
 
EVGA Precision X1 Version 1.0.3
 
System:
- EGVA GeForce GTX 1080
- i7-6700K @4GHz
- 32GB RAM
- Windows 10 Pro, 64-bit
 
Logs:
 


Log Name: Application
Source: Application Error
Date: 3/31/2020 11:47:50
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: PrecisionX_x64.exe, version: 1.0.3.0, time stamp: 0x5e55e9d5
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ffb001a95eb
Faulting process id: 0x5e94
Faulting application start time: 0x01d60772cd8cbe17
Faulting application path: C:\Program Files\EVGA\Precision X1\PrecisionX_x64.exe
Faulting module path: unknown
Report Id: fc5b125e-c222-4270-8f7d-99aaf77f7b2f
Faulting package full name: 
Faulting package-relative application ID: 


Log Name: Application
Source: .NET Runtime
Date: 3/31/2020 11:47:49
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Stela
Description:
Application: PrecisionX_x64.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at PX18.ViewModel.D18LedVM.getProfileIndex(Int32)
   at PX18.ViewModel.D18LedVM.deleteProfile(Int32)
   at System.EventHandler`1[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Invoke(System.Object, Int32)
   at PX18.ViewModel.ViewManagerBase.OnProfileDelete(Int32)
   at PX18.ViewModel.NvApiViewModel.OnSave(System.Object, PX18.Enumeration.ProductFunction)
   at System.EventHandler`1[[PX18.Enumeration.ProductFunction, PX18, Version=1.0.3.0, Culture=neutral, PublicKeyToken=null]].Invoke(System.Object, PX18.Enumeration.ProductFunction)
   at PX18.ViewModel.ViewManagerBase.OnSave()
   at PX18.ViewModel.NvApiViewModel.Save(System.Object)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(System.Windows.Input.ICommandSource, Boolean)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(System.Windows.Input.MouseButtonEventArgs)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.ReRaiseEventAs(System.Windows.DependencyObject, System.Windows.RoutedEventArgs, System.Windows.RoutedEvent)
   at System.Windows.UIElement.OnMouseUpThunk(System.Object, System.Windows.Input.MouseButtonEventArgs)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)
   at System.Windows.Input.InputProviderSite.ReportInput(System.Windows.Input.InputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawMouseActions, Int32, Int32, Int32)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr, Boolean ByRef)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at PX18.App.Main()
   at PX18.Program.Main()

2020/03/31 09:55:36
coolmistry
Hello and Welcome to the  Forum!
Other member have report the same problem as your after hit apply become crash so they use early version EVGA Precision X1 Version 1.0.2 which are stable!
I have notice you are use GTX1080 which you can use MSI Afterburner it will solves your problem! 
 
2020/03/31 10:39:01
bob16314
Take a looky at my Post #18 here..See how that rolls for ya.
2020/04/05 09:48:55
makosblade
bob16314
Take a looky at my Post #18 ..See how that rolls for ya.


Thanks!
 
As a developer I truly can't understand not testing the latest version of your software as a clean install and therefore not fixing this NPE immediately. But then again I guess they have a solid forum so this has been fine overall.
2020/04/05 10:08:00
bob16314
makosblade
Thanks!
 
As a developer I truly can't understand not testing the latest version of your software as a clean install and therefore not fixing this NPE immediately. But then again I guess they have a solid forum so this has been fine overall.



 
Hopefully that that works for ya..Does for me each and every time.
 
Stay tuned for another Precision update, I guess.
2020/04/05 20:10:41
deanjwprime
Same issue here, LOL

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