Purchased the EVGA Nu Audio Pro a few weeks ago and have had a pretty bad experience so far with the drivers and bugs. When the sound card is working it's great and sounds much better than the onboard audio quality. However, most of the time I find myself fighting with the drivers. The software looks pretty but is buggy AF.
Issues I've had:
1. Sound settings randomly changing or resetting. The Sample rate will change to something random that I've never set before. The apply button does not seem to make this setting stick as it will again randomly change. This doesn't even require a reboot and I can open it later and see a different value. Sometimes it does stick. This also happens to my MIC and audio volume selections.
Mostly fixed with, volumes no longer move randomly, but bit quality does still change. 2. Randomly the sound card will stop responding to inputs at all. It's like the software gets bugged out, I am no longer able to switch between headphones and my speakers as the output device, and volume selections now fail as well. Sound output will no longer work at all, or won't come out of correct device even though it's selected.
No longer happening after updating USB driver. 3. When the sound card or software fails, the PC will get hangs, video streaming won't work (even though internet speed is being tested to be completely fine at 500mbps down). YouTube and Twitch open fast, load up the samples fast, and then when I select a video I get no audio and the video will be stuck in buffer mode. A reboot fixes this issue. This issue only started after installing this new sound card.
No longer happening after updating UBS driver. 4. When above #3 happens, games are also affected and I get terrible microstutters. It's as if the sound card is causing some weird system hang or latency and causing overall system instability issues. This issue was related to my Corsair AIO and HWINFO64 monitoring. Fixed and unrelated to EVGA soundcard. 5. A reboot/driver reinstall seems to fix the issues temporarily, but they all come back soon after. System Specs:
Intel i9 9900KS
ASUS z390 Maximus Hero XI -- Latest BIOS and drivers installed
EVGA 2080 Ti FTW3 Hybrid
32gb DDR4 4000Mhz in 4x8gb
1TB Samsung 970 EVO Plus NVME
Win10 Pro on latest 1909 with all updates installed
Edit: Update the card is working 99% perfect after updating to latest Asmedia USB 3.0 software tagged by EVGA tech below.
https://cdn.evga.com/nuau...SBHost_V116591WHQL.zip