2020/01/17 11:49:17
Muezick
The regular non Hybrid XC has a Metal Back plate. So that means somebody some where made the choice to remove the metal back plate as a feature from this card, despite it being a premium offering from EVGA. 
 
Did EVGA really need to save a few dollars by excluding it from having a metal Back plate?
 
You can't even buy them. So that's it. No EVGA Backplate for this card ever. How annoying. 
2020/01/17 11:54:21
Cool GTX
do you own one of these cards  - or - are you looking to buy a new card ?
2020/01/17 11:57:37
Muezick
Cool GTX
do you own one of these cards  - or - are you looking to buy a new card ?




I own one. Found out the hard way it doesn't have a back plate. Looked it up. Every high end 2070s has a back plate except this one. 
2020/01/17 12:22:45
Cool GTX
I would Contact EVGA CS & inquire about getting a backplate   Contact Customer Service
 
I have No idea when you bough yours .... but this seems to say they should have one on those 
 
https://www.evga.com/articles/01343/evga-rtx-super/
 
 (edit removed photo - Chart was corrected ... your GPU does not come with a backplate after all)
 
2020/01/17 12:28:12
Muezick
Appreciate the sleuthing there. That is really amazing.
 
The product page for what I bought doesn't mention a backplate at all. I assume it's a recent decision they made. 

I have contacted support. We'll see. 
2020/01/17 12:58:44
Cool GTX
Muezick
Appreciate the sleuthing there. That is really amazing.
 
The product page for what I bought doesn't mention a backplate at all. I assume it's a recent decision they made. 

I have contacted support. We'll see. 



Just trying to Help


Give an Update when you hear back from EVGA
 
I have asked EVGA to review that chart for accuracy / if it is Current or Outdated information
2020/01/17 13:09:10
Muezick
yeah so I called them because I didn't feel like waiting for them to get around to an e-mail response.
 
They have assured me they will update the chart for accuracy. (Great)
 
And since I foolishly bought the card from Newegg, I cannot even return it (I gotta stop buying GPU's from Newegg, Damn what was I thinking). They don't have spare back plates laying around because (Apparently) all back plates that get manufactured get attached to a GPU (Which I guess I get, I'm not sure I believe that, but I guess in a perfect world, if you don't plan on selling them separately, and nothing goes wrong at all, then you can have a perfect 1:1 production ratio (Serious doubt there). 
 
So yeah. Big RIP.

I am pretty disappointed by this. All so they could save a few bucks. I wanna find the spread sheet jockey who made that decision and tell him he's a turd. 
2020/01/17 13:45:30
sparetimepc
Muezick
yeah so I called them because I didn't feel like waiting for them to get around to an e-mail response.
 
They have assured me they will update the chart for accuracy. (Great)
 
And since I foolishly bought the card from Newegg, I cannot even return it (I gotta stop buying GPU's from Newegg, Damn what was I thinking). They don't have spare back plates laying around because (Apparently) all back plates that get manufactured get attached to a GPU (Which I guess I get, I'm not sure I believe that, but I guess in a perfect world, if you don't plan on selling them separately, and nothing goes wrong at all, then you can have a perfect 1:1 production ratio (Serious doubt there). 
 
So yeah. Big RIP.

I am pretty disappointed by this. All so they could save a few bucks. I wanna find the spread sheet jockey who made that decision and tell him he's a turd. 




yeah i see newegg shows it as exchange only, not refundable. 
2020/01/17 20:28:15
Cool GTX
OK that chart has been Corrected ..
 
The Product Page & Spec sheet Never listed a backplate for your GPU
 

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