I just wanted to come here and vent about my experiences with EVGA GPUs. I've own multiple EVGA products, which several of them had issues. Had a 1070 SC, which I had to send in for them to apply thermal pads. I've also had a 1080 FTW2, which had terrible thermal performance (would spike to 83C on stock clocks before down-clocking). Then my top of the line 1080 Ti FTW3 had subpar thermal performance, because it's only a 2 slot card. I later then Step Up to a 2080 Ti XC Black Edition. I was scared that history was going to repeat itself again, because I heard that the new RTX cards were prone to artifact. No issues, until 9 months later when my fan controller decided to malfunction, making my Fan 2 spin at 100%. The RMA was taking longer than expected. They told me that they were backlogged. I just received my RMA today, artifacting right out of the box. Is this a joke? What happened to their "extensive in house testing". How in the world did this card pass QC. I'd rather have my other card that at least worked. I heard that it takes several RMA's with EVGA to get a working card. I'm losing faith in EVGA products. The only reason why I stayed is because of the customer service, but I'd rather not have to talk to customer service at all.
Shout out to Justin at EVGA for dealing with me today.
Update: I just received my replacement from EVGA, after they were generous enough to give me an Advanced RMA. Card is working as intended, and I'm very pleased that EVGA made things right. 10/10 Customer service. Let's just hope this card last until my next one.