2019/11/15 03:53:28
guilhermemuck
Hi everyone,
 
I just received from EVGA a replacement 2080 TI FTW3. My original card had the three red leds issue where eventually when turn on the computer the card had one fan spinning at max, no LED and unable to control the leds (resetting the machine or turning it off and on again would make the card work properly). I opened a RMA for that card and shipped it to EVGA. Received my new one last wednesday.
 
However, when hooking up the new card to the PC I was able to boot Windows ONCE (yes, only once) and after just a few seconds into the desktop the screen went black and the computer freezes. Resetting the machine doesn't help either because it freezes when loading windows, the screen goes black and I have no activity on the system (num lock or caps lock don't lit, no keyboard led, nothing).
 
If I remove the card and hook back to the pc my backup 1070ti it works perfectly.
 
I tried to format c: and have a new fresh windows installation with the 2080 TI hooked to the pc. The setup process goes ok, but, when the first boot occurs and the system is installing drivers it freezes and the screen goes black again, repeating the same loop described above - and - hooking up the 1070ti back it works normally.
 
EVGA support told me they tested the 2080 TI before shipping it to me - but I ask - did they?


The 2080 TI (the one I sent back to EVGA), the cpu and the motherboard are new. This is the first system I built using those parts, but, before that I had several cards - from 1080ti, 1070ti and 2080ti - in my previous Ryzen 7 1800X system. All I did was upgrade the core parts - 3900X, X570 motherboard and the 2080 TI - the PSU is the same. If you ask me if I am sure the PSU is capable to provide enough power to the system - YES! It's an 850 watt 80 plus platinum from Corsair.
 
EVGA approved the RMA for the 2080 TI, but, I live in Brazil and shipping the card back to the USA isn't cheap. I was hoping to maybe find another reason why the problem is happening, exclusively, with the replacement 2080 TI they sent me.

Like I said above, during the last 18 months I had several GPUS: (I build and sell computers, so, while keeping the same cpu and mobo I had many GPUS)
 
1 - EVGA 1080 TI SC
2 - ROG STRIX 1080 TI
3 - ZOTAC AMP EXTREME 1080 TI
4 - GIGABYTE AORUS EXTREME 1080 TI
5 - 1070 TI FTW2 (my current backup gpu)
6 - EVGA 2080 TI FTW3 - this one worked perfectly but I sold it with a machine I built
7 - ROG STRIX OC 2080 TI - same as above
 
and now, number 8, another 2080 TI FTW3 that I bought last September while I was traveling in the US.
 
Here is a video of the current 2080 TI problem:

 
And here is the video of the 3 red lights GPU I had the RMA:

 
So, guys, any suggestions or ideas of what is happening here? Is the replacement 2080 TI EVGA sent me really the problem?
 
2019/11/15 03:58:07
guilhermemuck
Somehow the forum deleted the video links, so again

Three red lights: drive.google.com/open?id=13ZT09SDEYHqJJylEoQmzfYpsZ-ldBJCd
 
Current problem: drive.google.com/open?id=17kukESDqjo2t0HRJuKkL9uTHD5XnU37e
2019/11/15 04:03:27
Cool GTX
Hello
 
You have a new & limited account - that is why links & such would disappear - read:  Ultimate Self-Starter Thread For New Members
 
I'll review your post & links - see If I can Help
 
 
2019/11/15 04:13:05
guilhermemuck
Cool GTX
Hello
 
You have a new & limited account - that is why links & such would disappear - read: 
 
I'll review your post & links - see If I can Help




 
Thanks.
2019/11/15 04:13:50
Cool GTX
Your Videos - will not play - the screen picture shows - as soon as I push play - the screen is black ?

If I "Refresh the page" the stationary opening screen displays again
 
https://drive.google.com/file/d/17kukESDqjo2t0HRJuKkL9uTHD5XnU37e/view
 
https://drive.google.com/...EoQmzfYpsZ-ldBJCd/view
 
 
 
2019/11/15 04:18:12
altonadavid
Cool GTX
Your Videos - will not play - the screen picture shows - as soon as I push play - the screen is black ?

If I "Refresh the page" the stationary opening screen displays again
 
https://drive.google.com/file/d/17kukESDqjo2t0HRJuKkL9uTHD5XnU37e/view
 
https://drive.google.com/...EoQmzfYpsZ-ldBJCd/view
 
Can you BOOT into Safe Mode ?
 
Monitor & Cable type being used ?
 
 




 
I can see both videos playing, but yeah i would try a different monitor cable and or monitor and see if it changes, and try safe mode, if not i would say the card seems to be defective.
2019/11/15 04:19:07
Cool GTX
Can you BOOT into Safe Mode ?
 
Monitor & Cable type being used ?
 
What is PCIE set to in BIOS ?   Legacy - OR - UEFI
 
2019/11/15 04:19:48
Cool GTX
altonadavid
Cool GTX
Your Videos - will not play - the screen picture shows - as soon as I push play - the screen is black ?

If I "Refresh the page" the stationary opening screen displays again
 
https://drive.google.com/file/d/17kukESDqjo2t0HRJuKkL9uTHD5XnU37e/view
 
https://drive.google.com/...EoQmzfYpsZ-ldBJCd/view
 
Can you BOOT into Safe Mode ?
 
Monitor & Cable type being used ?
 
 




 
I can see both videos playing



Are you logged into Google ?

Or a third part video player ?

If not I might need to get a different mp4 codec for my laptop
2019/11/15 04:20:15
DeadlyMercury
if problem occurs with drivers - maybe something wrong with driver itself (wrong wersion?) or gpu bios.
 
You can try to load windows in safe mode and remove installed driver and after that try to flash your gpu with evga utility. Also you can try to plug in monitor using different port because it could be failed too like in this video:
https://www.youtube.com/watch?v=KYRPOc3HQKg
2019/11/15 04:22:25
guilhermemuck
Cool GTX
Your Videos - will not play - the screen picture shows - as soon as I push play - the screen is black ?

If I "Refresh the page" the stationary opening screen displays again
 

 

 
Can you BOOT into Safe Mode ?
 
Monitor & Cable type being used ?
 
What is PCIE set to in BIOS ?   Legacy - OR - UEFI
 
 




UEFI. Bios is using optimal defaults, the motherboard is MSI X570 Gaming Edge Wifi and the cpu a Ryzen 3900X.
 
Monitor is a Dell 1080P 60hz, HDMI 2.0 cable.
 
Here are the links again:

3 red lights drive.google.com/file/d/13ZT09SDEYHqJJylEoQmzfYpsZ-ldBJCd/view?usp=sharing
 
current issue drive.google.com/file/d/17kukESDqjo2t0HRJuKkL9uTHD5XnU37e/view?usp=sharing

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