So the RMA went ok. Thanks everyone at EVGA..I havent had the chance to test the PSU as I had to buy another in the meantime or else I could not use my PC for work. I received the box with the PSU but no paperwork. It looks all nice and shiny but I cannot tell if it is a refurbished PSU or a new one. (the barcode has an X scratched on it) Would be nice to know if new or not.