2019/05/05 03:39:46
tomcat19
Hello i need some help.
After i install evga nu audio driver to my pc, I try to open the Nu Audio program but the program does not open ,I try Run as administrator it still not running program. 
(I plug in headphone to the card so it work, i can listening music from youtube or spotify but i can not adjust  the volume because Nu audio program does not run.)
 
Please help me and thank you for every comment.
2019/05/05 06:59:36
jeffro66
mines doing same thing worked at first now wont open at all cannot a just sound?
2019/05/05 12:18:18
DavidO
Hello tomcat19,
 
Welcome to the forms, now one thing I would want to make sure is that the program is not actually opening. Are you getting any errors when you try to launch some time it does open but is just in the system tray please check there and if you see the icon for the software try to open it there.
 
jeffro66
mines doing same thing worked at first now wont open at all cannot a just sound?




Please use these link HERE to help with this issue you are having with the card. Plese, let me know if this has helped.
2019/05/05 16:54:24
EVGA_Lee
Also, with the NU Audio program closed, try going into your App Data folder, then Local, then EVGA.  You'll see a folder that starts with NUA.exe_Url_[gibberish], and ends with a bunch of random numbers and letters.  Delete that folder, then try opening up the software again.
2019/05/05 23:39:51
tomcat19
EVGATech_DavidO
Hello tomcat19,
 
Welcome to the forms, now one thing I would want to make sure is that the program is not actually opening. Are you getting any errors when you try to launch some time it does open but is just in the system tray please check there and if you see the icon for the software try to open it there.
 
jeffro66
mines doing same thing worked at first now wont open at all cannot a just sound?




Please use these link  to help with this issue you are having with the card. Plese, let me know if this has helped.




Problem solve. The program is running but can not open with normal icon in desktop . It just in the system tray when i click icon in system tray,the program is show up. 
Thank you for help.
2019/05/06 07:57:18
jeffro66
still cannot get program to run card is working though but can't get software to run.
I am having trouble with my 1080ti kingpin trying to setup rma it maybe interfering with sound card?
2019/05/06 09:25:08
EVGA_Lee
jeffro66
still cannot get program to run card is working though but can't get software to run.
I am having trouble with my 1080ti kingpin trying to setup rma it maybe interfering with sound card?


It's a possibility, I suppose.
 
Have you tried moving the NU Audio to a different slot?
2019/05/06 09:44:49
bcavnaugh
@jeffro66
Is the NU Audio Card in the most Bottom Slot on your X299 Dark Motherboard?
I have 2 GPU's x16 x16 and the NU Audio Card x4 shown in the Bios.
2019/05/06 12:10:11
jeffro66
bcavnaugh
@jeffro66
Is the NU Audio Card in the most Bottom Slot on your X299 Dark Motherboard?
I have 2 GPU's x16 x16 and the NU Audio Card x4 shown in the Bios.


yes I have it in bottom slot now it's sounding good not sure whats going on.
I put new battery in dark mb
and just played metro 2hours didn't crash to desk top but play far cry new dawn will crash but not with my 1080fe
know you guy's are talking about Nu card but having weird problems I played new dawn for amonth no crashes before?
2019/05/06 12:11:15
jeffro66
EVGATech_LeeM
jeffro66
still cannot get program to run card is working though but can't get software to run.
I am having trouble with my 1080ti kingpin trying to setup rma it maybe interfering with sound card?


It's a possibility, I suppose.
 
Have you tried moving the NU Audio to a different slot?


I have tried it before not lately will try


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