Yea, their 14 or 30 day return policy is only when you Buy from the EVGA Store and a return is not the same as an RMA to get a working card back.
https://www.evga.com/legal/store/

Return Policy

EVGA offers a 14-day return for refund policy from the date of purchase on items purchased directly by you from EVGA.com. EVGA does not offer any refunds on shipping once the order has shipped to the customer and the customer is responsible for any transit, customs, or brokerage fees due to a non-deliverable or rejected package.
The below EVGA policy is applicable to products purchased by you directly from the EVGA.com website.

• All products returned for a refund require an EVGA Return Merchandise Authorization number (RMA number). You may obtain an RMA number by contacting the EVGA customer support department either by email or through the phone. Please visit our contact page at https://www.evga.com/about/ContactUs/ for further contact information.
• Any open products returned for a refund will be subject to a 15% restocking fee.
• Products returned for a refund must be in “as-new” condition, in the original packaging and with all warranty cards, manuals, and accessories.
• You will be responsible for the return shipping of non-defective or unwanted products.
• Any product missing a UPC sticker or serial number from the box are not able to be returned for a refund.
• Combos and bundles including two or more items that must be purchased together to receive a discount will require that all items are returned for a refund.
• Promotional items such as games or software marked as free upon purchase must not be redeemed, opened, or used when returning an item for a refund. If the promotional item was redeemed, opened, or used than the cost of the promotional item will be deducted from the refund amount and the cost of the promotional item will be determined by EVGA at the time of refund.
• Prizes offered by EVGA do not have a purchase value and therefore cannot be returned for a refund.
• You will be credited with your refund within 7-10 business days of EVGA receiving your returned product.

 
Do you have a Link?

I bought my new card in a well know French store few days ago because EVGA Europe online store has no stock at all.
But it's the same price, and I paid almost 1.500€ (with 10 year warranty).
And if I understand correctly, I will get a refurbished card to replace my card dead almost out of the box?
It's not fair, I bought my first EVGA card because of their high prized customer service :(
 

I have tried to revive this "Frankenstein" RTX card, and in the Windows device manager, when I try to activate it, I get instant crash with blue screen, core dump and an error message about "nvlddmkm.sys":

 
I think there is no hope left, it's completely dead and deep underground!
 
I asked for RMA, but I have to wait for the first step of approval.
My nightmare begins...
Thanks Nvidia!

Sorry your GPU has stopped working,

Make a Ticket & CS will ask you to do a couple of things before the RMA is approved

https://eu.evga.com/community/myProducts.asp
https://eu.evga.com/support/
 
 
https://eu.evga.com/warranty/    (select language)


https://eu.evga.com/warranty/graphics-cards/
 
https://eu.evga.com/warranty/shipping/
 

Ho I think he will have a RMA without question :D

Solute to those who died in the line of duty!

Sphericube

danperry13
I don't find it the least bit ironic that your Display picture is space invaders.

I chose my pic before my card dying, but maybe it's more like a premonition...
 

danperry13
Also in b4, " have you tried updating your drivers or buying a new pSU?"

I'm building computers for 25 years, and it's definitly the GPU.
Btw, my PSU is a Seasonic Prime 750W Gold, and my PC works perfectly fine with my other card 1080ti.

Seasonic is hands down the best PSU company out there :P ( they make some of evga's high end psu's from what i've been told.) It's definitely not your PSU :P I was making a joke about how everyone immediately reverts to Nv Drivers and PSU issues.

I had a legit psu issue :P It'd hard restart my system.

AHowes
Solute to those who died in the line of duty!

Thanks 
 
From my own experience, it's like the chip itself has collapsed suddenly!
Now I can't even enable the GPU in the Windows device manager without having immediate blue screen, core dump and an error msg about Nvidia module: 'nvlddmkm.sys'
Just out of curiosity, at the beginning (before the fatal crash) I have tested the Micron memory and it looked pretty strong, even able to run at +1000 mghz (16gbps instead of 14gbps).
My guess is if the problem was only the memory, then my card would still be able to run some how a little, even with errors or corruptions and artifacts (like with defective PC RAM)
It's hard to believe that 11 modules of memory could vanished at once!
So I guess it's TSMC contamination which is causing all this troubles, explaining why each card has a different behavior and different surviving time because of different contamination level!
Nvidia should have recall all this defective batch, instead they chose to let the customers clean all their bad inventories with RMA...

By the way, my S/N starts with 18, which means made in 2018.
Old batch on the shelf waiting to die (bought 8 March 2019)
I guess there are still plenty stock from 2018 more or less contaminated by TSMC.
 

Sphericube
By the way, my S/N starts with 18, which means made in 2018.
Old batch on the shelf waiting to die (bought 8 March 2019)
I guess there are still plenty stock from 2018 more or less contaminated by TSMC.

Who told you about the Serial Number and Year?