I honestly haven't heard of many applications that allow a space in a password, for most passwords a-z, A-Z, 0-9, and certain characters can be used. Some sites or programs require no spaces in usernames, and suggest to use an underscore. So I don't think it was a rude comment. For many it's seen as common knowledge, whether it be corrected or incorrect.
That aside, does this program allow for remote monitoring outside of your own router network?
Some don't, which is why I ask.
I have a server behind a serially linked router ( behind 2 routers = harder to hack), and would be interested to know if I could monitor it anywhere, or on my cellphone (though I know this program is mainly windows).