2016/11/07 07:38:44
shannonjpower
dzernesto
So, after two weeks people still whining?


Just because people don't share the same opinion or outlook on the situation doesn't mean their whining. People are upset and here venting their frustrations regarding the matter.
 
Not everyone feels comfortable spending hundreds of dollars on an item only to feel like they need to apply several fixes for it to be as intended.
 
I agree there are a select few who are doing the rounds sprouting nonsense but it's hardly the majority.
 
Besides, what do you expect to happen on the manufacturers forums?
 
People are  more likely to post about a negative experience than a positive.
2016/11/07 07:45:20
evgauser28764
dzernesto
So, after two weeks people still whining?


still awaiting the mod
2016/11/07 07:49:19
ilyama
dzernesto
So, after two weeks people still whining?



Me I'm playing a lot and see that there isn't really a lot of people who really have problem because of the vrm overheating 
 
Someone to tells me if bios V2 have V1 included in it ? thanks
2016/11/07 07:54:51
gahelm
GFAFS
I told you day one, EVGA, playing with your customers will get you cornered and in full panic mod...didn't i?
 
Now to add some food for the thoughts i'll let statistical numbers do the talking (one may investigate if necessary):
 
Onsemi Reliability Data: NCP81382HMNTXG/NCP81382MNTXG
Without any mods 'being optional' ( aka Stock cards/no additional OC): VRMs Temps measured at 107°c to 114°c max
0.7eV - 107°c - 90% confidence - MTBF/MTTF: 7321258hrs - 78.98 FITS
0.7eV - 114°c - 90% confidence - MTBF/MTTF: 8603197hrs - 116.24 FITS
 
An imaginary card with properly contained VRM heat at 78°c (close to the market average):
0.7eV - 78°c - 90% confidence - MTBF/MTTF: 64869441hrs - 13.52 FITS 
 
The same can be done with the VRAM (temps are usually between -40°c ~95°c max for industrial grade, far less for commercial grade 0°c ~85°c max)




 
Why do your "Mean Time Between Failure" numbers go up with the higher temp?  Something is wrong with your stats dude....  Higher temps should mean more frequent failures thus your MTBF number should go down.  Higher MTBF = better, Lower MTBF = worse.  Not sure where this data is coming from or its relevance, just pointing out a problem.  Am I looking at your data wrong? 
2016/11/07 07:55:53
MarcoSil
Someone can explain me the process for request an RMA? I have a link "submit a new RMA" but clicking it I return to page product. Thanks
2016/11/07 08:10:20
GFAFS
gahelm
GFAFS
I told you day one, EVGA, playing with your customers will get you cornered and in full panic mod...didn't i?
 
Now to add some food for the thoughts i'll let statistical numbers do the talking (one may investigate if necessary):
 
Onsemi Reliability Data: NCP81382HMNTXG/NCP81382MNTXG
Without any mods 'being optional' ( aka Stock cards/no additional OC): VRMs Temps measured at 107°c to 114°c max
0.7eV - 107°c - 90% confidence - MTBF/MTTF: 7321258hrs - 78.98 FITS
0.7eV - 114°c - 90% confidence - MTBF/MTTF: 8603197hrs - 116.24 FITS
 
An imaginary card with properly contained VRM heat at 78°c (close to the market average):
0.7eV - 78°c - 90% confidence - MTBF/MTTF: 64869441hrs - 13.52 FITS 
 
The same can be done with the VRAM (temps are usually between -40°c ~95°c max for industrial grade, far less for commercial grade 0°c ~85°c max)




 
Why do your "Mean Time Between Failure" numbers go up with the higher temp?  Something is wrong with your stats dude....  Higher temps should mean more frequent failures thus your MTBF number should go down.  Higher MTBF = better, Lower MTBF = worse.  Not sure where this data is coming from or its relevance, just pointing out a problem.  Am I looking at your data wrong? 




No, these are linked to the Equivalent Device-Hours, which varies with the junction temperatures, the relevant part in our case is the FIT.
These datas come from the manufacturer onsemiDotCom, availaible in the Reliability data of the said components.
2016/11/07 08:29:53
dyceskynes
MarcoSil
Someone can explain me the process for request an RMA? I have a link "submit a new RMA" but clicking it I return to page product. Thanks


In order to start an RMA it is required you enter a ticket number given from tech support AFTER troubleshooting. Please contact tech support if you have not done so: 888-881-EVGA (3842) or via email here
2016/11/07 08:35:02
Anarion
ilyama
I never change BIOS on my 1070 SC.

If I put this one: 
I will alos have the first bios for micron chips included ?


Yes. It has the Micron fix.
2016/11/07 08:35:11
dyceskynes
valkyrie42
What is the secondary BIOS on the FTW ACX card?


FTW have a BIOS switch, Master which is a std bios with 0db option, and a Slave mode without the 0db option and increased voltage and power target.
2016/11/07 08:39:36
MarcoSil
dyceskynes
MarcoSil
Someone can explain me the process for request an RMA? I have a link "submit a new RMA" but clicking it I return to page product. Thanks


In order to start an RMA it is required you enter a ticket number given from tech support AFTER troubleshooting. Please contact tech support if you have not done so: 888-881-EVGA (3842) or via email 


Oh thank you so much: clicking on " submit a ticket" right?

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