Scarlet-TechrussellmaniakwrussellmaniakwHi, I'm considering a cross-ship RMA for my 1080 FTW to resolve the thermal issues. I bought my card from Newegg in July. I've never done an RMA with EVGA before. Can I expect a new card to be shipped to me or will it be a refurb? If refurb, will it come in the same packaging as my original card? Also if I do a cross-ship now will it be delayed due to the fact that the 1080 FTW is out of stock in the EVGA store? Do you keep a separate stock for warranty/RMA shipments?Hi I posted this question over a month ago and never got a reply. Would really like to get a replacement for my 1080 FTW as I don't feel comfortable doing the thermal pad mod myself, but as the 1080's are constantly out of stock I'm wondering if cross-ship RMAs are taking a while to be fulfilled.When asking RMA and warranty questions, it is best to ask in the warranty section, as it will get noticed quicker. I am going to move your post over there so it will be easier to find.
russellmaniakwrussellmaniakwHi, I'm considering a cross-ship RMA for my 1080 FTW to resolve the thermal issues. I bought my card from Newegg in July. I've never done an RMA with EVGA before. Can I expect a new card to be shipped to me or will it be a refurb? If refurb, will it come in the same packaging as my original card? Also if I do a cross-ship now will it be delayed due to the fact that the 1080 FTW is out of stock in the EVGA store? Do you keep a separate stock for warranty/RMA shipments?Hi I posted this question over a month ago and never got a reply. Would really like to get a replacement for my 1080 FTW as I don't feel comfortable doing the thermal pad mod myself, but as the 1080's are constantly out of stock I'm wondering if cross-ship RMAs are taking a while to be fulfilled.
russellmaniakwHi, I'm considering a cross-ship RMA for my 1080 FTW to resolve the thermal issues. I bought my card from Newegg in July. I've never done an RMA with EVGA before. Can I expect a new card to be shipped to me or will it be a refurb? If refurb, will it come in the same packaging as my original card? Also if I do a cross-ship now will it be delayed due to the fact that the 1080 FTW is out of stock in the EVGA store? Do you keep a separate stock for warranty/RMA shipments?
bcavnaughMost Cards Now in Stock:10xx http://www.evga.com/products/productlist.aspx?type=0&family=GeForce+10+Series+Family
dwaintrWell, I think I'll answer my own question. I called EVGA Sale department and asked about their latest revision which is also sold at Amazon, and they confirmed that it comes with updated bios version, termal pad installed and black screen issue fixed. I think now I can place my order.