Ya you aren't alone, I think a lot of us were done dirty here. I've even called them and they said I was some how bumped from all my queue's and I'm basically SOL.
No 3090 Kingpin or Z690 for me I guess, I wish EVGA would fix this system, I am a former very happy customer, I have been buying their PSUs and MOBOs for ages, I still have SR-3 Dark build with SLI'd 2080TI kingpins and 1080TIs in their water blocks running strong as my workstation, I have a Z490 Dark sitting (old gaming rig, CPU bricked itself never bothered putting the new warranty CPU in) and a X570 dark that is my fun overclocked gaming rig right now. Amazing products and amazing support but this queue system is garbage, so bad it made me start an account for their forums to see if other people are going insane with this terrible lottery system.