2021/10/04 11:02:33
cristian0215
You can add me to the list now too. My Z590 FTW's left LED has failed after trying to use OC Robot in bios. I thought I was going crazy thinking I have a defective board. Nice to know I'm not the only one.
2021/10/04 11:18:13
B0baganoosh
cristian0215
You can add me to the list now too. My Z590 FTW's left LED has failed after trying to use OC Robot in bios. I thought I was going crazy thinking I have a defective board. Nice to know I'm not the only one.



Welcome to our terrible club. I updated the first post again. I'm really quite disappointed with EVGA's products this year. It was previously really easy to suggest them as a company, but the constant quality issues big and small have been really discouraging.
2021/10/04 11:18:48
Ludacon
> OC Robot in bios.

i wonder if the other people who failed used the CO robot? I clicked it once after setup to see how hysterically bad it would fail at overclocking (5.4ghz all core, it didnt work).
2021/10/04 11:32:51
cristian0215
Ludacon
> OC Robot in bios.

i wonder if the other people who failed used the OC robot?




Well it did freeze on me at around 50 percent lol but I assumed it was only because I hit the my limit or something. Still, we can't rule that possibility out.
2021/10/04 12:23:28
Cool GTX
So, (having not read the entire thread)
 
1)  Seems to be triggered by using the OC Robot ?
 
2) Loading Default BIOS ... does the issue change ?  (is it microcode/BIOS or physical failure of LED)
 
3) Reload BIOS, or switch BIOS position ... any change ?
2021/10/04 13:09:57
B0baganoosh
Cool GTX
So, (having not read the entire thread)
 
1)  Seems to be triggered by using the OC Robot ?
 
2) Loading Default BIOS ... does the issue change ?  (is it microcode/BIOS or physical failure of LED)
 
3) Reload BIOS, or switch BIOS position ... any change ?




1) No
2) No
3) No
 
Sorry, it's completely a hardware thing. OC robot doesn't cause it, I suspect that just happens to be what that user was doing at the time it started to fail. Mine just started to fail one day randomly at boot. I tried both BIOS switch positions and different BIOS just to check, it doesn't matter as it is a physical failure of the segments.
2021/10/04 14:28:08
Cool GTX
B0baganoosh
Cool GTX
So, (having not read the entire thread)
 
1)  Seems to be triggered by using the OC Robot ?
 
2) Loading Default BIOS ... does the issue change ?  (is it microcode/BIOS or physical failure of LED)
 
3) Reload BIOS, or switch BIOS position ... any change ?




1) No
2) No
3) No
 
Sorry, it's completely a hardware thing. OC robot doesn't cause it, I suspect that just happens to be what that user was doing at the time it started to fail. Mine just started to fail one day randomly at boot. I tried both BIOS switch positions and different BIOS just to check, it doesn't matter as it is a physical failure of the segments.


OK
 
Sadly probably a soldering issue then
2021/10/04 14:37:32
B0baganoosh
Cool GTX
B0baganoosh
Cool GTX
So, (having not read the entire thread)
 
1)  Seems to be triggered by using the OC Robot ?
 
2) Loading Default BIOS ... does the issue change ?  (is it microcode/BIOS or physical failure of LED)
 
3) Reload BIOS, or switch BIOS position ... any change ?




1) No
2) No
3) No
 
Sorry, it's completely a hardware thing. OC robot doesn't cause it, I suspect that just happens to be what that user was doing at the time it started to fail. Mine just started to fail one day randomly at boot. I tried both BIOS switch positions and different BIOS just to check, it doesn't matter as it is a physical failure of the segments.


OK
 
Sadly probably a soldering issue then




I don't think so. Usually a soldering issue would present itself either immediately or when too much current is put through it (causing the temperature to reach a point where it flows and maybe opens). There's no way to adjust the brightness or intensity so it's just on/off signal being sent and they just seem to fail at random. Also, these are such low-current items that the solder REALLY should not be heating up there at all lol.
 
This seems to be either the current put through the LED segments is too high by design (somebody misread the datasheet, the wrong resistors are populated for a variety of possible reasons, etc.), or there's just a manufacturing defect in the LED displays. It's entirely possible that EVGA didn't actually do anything wrong with their design or manufacturing other than trust the LED displays to do their job.
2021/10/07 18:55:15
B0baganoosh
Update. Finally received the new board this week and had a chance to do the swap tonight. It's alive and running. POST LED Indicators work and all other settings took fine. I've turned off the LED indicator. It still gives POST codes during boot, which is what I care about. I'll be running HWiNFO64 on my 2nd monitor to keep an eye on temps while gaming and such. I think I'll get used to one less light source in my case. Shipping back my SNx00015 motherboard tomorrow.
2021/10/08 06:46:33
lastsamurairick
My EVGA Z490 dark Mobo has all LED's pretty much gone by now. mind you z490 has 4 POST LED which 2 far left are completely none functional. rest mobo is working great. reason being slow rma is this my only pc house. have tablet hehe and phone. I get it done soon. 

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