I used to own a Razer Naga, went through multiple Logitech G600's over the years, but have recently switched to the EVGA X15, and as far as the actual hardware goes I couldn't be happier. The Unleash RGB software behind it though still leaves some things to be desired, and is missing what I would consider basic and obvious features.
I noticed one of my main complaints is already on the list here -
we need the ability to export profiles. I had a
lot of custom profiles for my G600, but with the X15 I'm limited to only 5 now, and any time I want to replace one of those five I basically just have to manually create a new profile and replace one of my existing ones. If I want to go back to a game I had a profile for before, I have to go through this process again and recreate it manually to replace one of these five profiles all over again. It's gotten to the point that I still keep my G600 around and just pull it out as a game controller because it's less work to plug it in and switch between any of the existing profiles I have saved for the G600 than to manually reprogram the X15 every time I play a new game.
Another related and seemingly obvious and simple ask is
let us name our profiles. Without being able to label them I have to remember which settings I mapped to which profile number, which is made more frustrating and annoying due to my previous complaint where I have to manually change one of my five profiles every time I play a different game and it's hard to remember which one I saved where.
Since I'm constantly having to reprogram my profiles, another minor complaint is that the Key Assignment window for the X15 is not at all intuitive with its
terrible UX design. There's two columns of dropdowns for buttons 1-5 and 6-10, with an illustration of the mouse in the middle, and little lines drawn from the currently selected dropdown to the matching button on the mouse. But these dropdowns are nowhere near the buttons they actually represent, and these lines crisscross all over the illustration in dumb and confusing ways. The dropdowns for 9 and 10 are completely opposite from where the buttons are actually located for example. This makes it very difficult to review your mappings at a glance, I always have to stare at it for a few minutes and trace the lines around to make sure my mappings are correct. How hard would it be to reorganize this so the dropdowns are actually near the button they represent?