still no new update

thank you!!!

I guess the driver is perfect since no updates.

thanks for the info

When I go to look up the driver information for the EVGA NU Audio Pro in Device Manager, it says 10/7/2019. Is that the correct date? I was expecting something more recent after doing the update.

I've tried this and cannot find it in the registry as you described.  Is there any way you could do a how to video?

Torino460
I've tried this and cannot find it in the registry as you described.  Is there any way you could do a how to video?

What are you referring to?

A post by RMui

After reading a bit more I picked something up about manually restarting, and that caused me to wonder if the auto installer after the restart was causing problems, and it was. With some trial and error, I was able to install my sound card. Here's what I did: 
Uninstalled all Nu Audio software.Restarted.Reinstalled all Nu Audio software.When asked to reboot, I said no. Went into regedit and removed the entries for NUAudioInstaller.lnk and EVGA NU Audio Card Pro.lnk. I made a backup of the registry key in case I broke something. 
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\StartupFolder]
"NUAudioInstaller.lnk"=hex:02,00,00,00,00,00,00,00,00,00,00,00
"EVGA NU Audio Card Pro.lnk"=hex:02,00,00,00,00,00,00,00,00,00,00,00
 
Restarted the computer.After reboot, something new started, the firmware updater! Once that completed, the Nu Audio Pro software loaded, and detected my card successfully. Looks like once again, it's a firmware update that is causing the sound card to not install properly. See my complaint about the firmware updater in version 1.0.1. 




I don't know why it didn't reply to him.

Hi Torino460,
 
Sorry to hear you are having problems like I experienced! It has been a while so I will do what I can to help. However, it sounds very similar to the issue my problem.
 
Before you start, uninstall all the Nu Audio Software. The software to uninstall will be: EVGA Nu Audio Driver vXXX (where XXX is the current installed version), EVGA Nu Audio Pro Utility, and EVGA_NahimicAPI 64-bit. This is what I currently have installed, but it should be fine if you are missing any one of these software. 
 
Next attempt to install the Nu Audio Pro software, and when asked to reboot, say no. Proceed to follow the instructions below. 
 
To get to the registry,

1. Press the "windows key" and the "R" key on your keyboard. 
2. Type in "regedit"
3. Replace the entry "Computer", right below "File" on the top left, and paste in "Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\StartupFolder" without the quotes.
4. Press "Enter" on your keyboard.

This should take you right to the path of the startup folder. To the right, you should see two entries called: "NUAudioInstaller.lnk," and ""EVGA NU Audio Card Pro.lnk." Delete these two keys as these shortcuts will startup the next time your computer reboots. Once you reboot, the firmware updater tool should launch. Hope this helps! 
 
 
 

RMui
Hi Torino460,
 
Sorry to hear you are having problems like I experienced! It has been a while so I will do what I can to help. However, it sounds very similar to the issue my problem.
 
Before you start, uninstall all the Nu Audio Software. The software to uninstall will be: EVGA Nu Audio Driver vXXX (where XXX is the current installed version), EVGA Nu Audio Pro Utility, and EVGA_NahimicAPI 64-bit. This is what I currently have installed, but it should be fine if you are missing any one of these software. 
 
Next attempt to install the Nu Audio Pro software, and when asked to reboot, say no. Proceed to follow the instructions below. 
 
To get to the registry,

1. Press the "windows key" and the "R" key on your keyboard. 
2. Type in "regedit"
3. Replace the entry "Computer", right below "File" on the top left, and paste in "Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\StartupFolder" without the quotes.
4. Press "Enter" on your keyboard.

This should take you right to the path of the startup folder. To the right, you should see two entries called: "NUAudioInstaller.lnk," and ""EVGA NU Audio Card Pro.lnk." Delete these two keys as these shortcuts will startup the next time your computer reboots. Once you reboot, the firmware updater tool should launch. Hope this helps! 
 
 
 

I will have to try this tomorrow. I am at work right now. But I did attempt this earlier with no luck. I even manually searched the registry by clicking on each individual directory in the path you put up in your earlier post. But I didn't exactly know how to do an automatic search
Now that you laid that out for me I think I can get it. Thank you for the help. I will let you know tomorrow when I try this out. I get off at 7am.