2020/12/22 12:34:34
stephenta
I RMA'd my card (I've had it for about a month now) a 3090 FTW3 and they sent me back a refurbished unit.  Very upset that I paid almost 2k for this card just to get a refurb unit.  I would've done an exchange from where I originally purchased but clearly it's OOS.
2020/12/23 02:35:27
LocutusHUN
Is it normal, that EVGA does not even respond to a service ticket in a week?
2020/12/23 08:18:24
LivedOrcen
My fix worked for about 24hs then all of the sudden I started getting crashes again. This time I changed the cable to a different displayport and so far no issues. Using the latest drivers, firmware updated and standard power mode. Will keep you guys updated.
2020/12/23 09:03:21
Zone15
So far I've noticed that setting my TdrDelay to 8 seems to have fixed the problem.  I think the problem is with Windows thinking the driver has crashed when it hasn't and trying to restart it.
2020/12/23 16:41:08
LivedOrcen
Zone15
So far I've noticed that setting my TdrDelay to 8 seems to have fixed the problem.  I think the problem is with Windows thinking the driver has crashed when it hasn't and trying to restart it.


I got a new error while playing Genshin after setting TdrDelay to 8. On practical terms the error is the same, black screen and have to reboot, however, in the event log I got this result:

"Application GenshinImpact. has been blocked from accessing Graphics hardware."
 
Thought it may be useful while I troubleshoot it if somebody has a similar error on their applications even with TdrDelay at 8.
2020/12/24 02:22:27
LocutusHUN
TdrDelay does not solve the issue, this has been already tried by others. 
 
On the other hand, nvidia customer service just sent me this link: https://www.youtube.com/watch?v=m3t2LeQN6SA
Now, here the issue does not look like our. But who knows, maybe it helps for someone.
2020/12/24 02:35:34
ComicBookAssassin
LocutusHUN
TdrDelay does not solve the issue, this has been already tried by others. 
 
On the other hand, nvidia customer service just sent me this link: https://www.youtube.com/watch?v=m3t2LeQN6SA
Now, here the issue does not look like our. But who knows, maybe it helps for someone.




 
i don’t think Nvidia understand that the forced black screen crashes are different from the chrome black screen, I wish it was just chrome because I only use my PC as a gaming computer so black screen chrome wouldn’t make any difference to me. Think there is another thread with that issue
2020/12/24 02:49:39
Sultan.of.swing
Black screen in Chrome is easily fixed by deleting the shadercach folder in user/yourname/appdata/local/google/chrome/userdata/ShaderCache
2020/12/24 02:54:15
LocutusHUN
ComicBookAssassin
LocutusHUN
TdrDelay does not solve the issue, this has been already tried by others. 
 
On the other hand, nvidia customer service just sent me this link: https://www.youtube.com/watch?v=m3t2LeQN6SA
Now, here the issue does not look like our. But who knows, maybe it helps for someone.




 
i don’t think Nvidia understand that the forced black screen crashes are different from the chrome black screen, I wish it was just chrome because I only use my PC as a gaming computer so black screen chrome wouldn’t make any difference to me. Think there is another thread with that issue




Basically anything that uses hardware acceleration in idle causes black screens for a lot of people. Chrome, or browsers are just the most apparent ones from these, and the most widespread used.
The wallpaper engine crashes, lightroom crashes, adobe and other graphics programs crash also. And even games, that are low gpu usage, for example in the menus, we saw examples for crashing with this nvlddmkm error.
I know that nvidias suggestion seems irrelevant, i just pasted it here, so maybe it helps for someone.
2020/12/24 03:59:04
Archvile82
Did anyone try disabling windows defender smartscreen (app and local files setting) ? Since I disabled that I have not had a single black screen. Currently on the latest hot fix driver.

Instructions can be found here if anyone is unsure - https://www.tenforums.com...-web-windows-10-a.html

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