2022/07/16 13:24:42
Cool GTX
ty_ger07
HDClown
Note: I did serial # lookup and it shows in warranty with ~23 months remaining

I imagine that number is incorrect and is making some assumptions about ownership history.

You should contact EVGA to get your question answered in a timely manner.
https://www.evga.com/about/contactus/



 
If they used this link then serial number days warranty is accurate   https://www.evga.com/warranty/check.asp
 
 
"Enter a valid serial number to check the warranty status of the product"

(as stated - Because)   This tool checks the warranty status based on the ship date from EVGA*
2022/12/18 06:00:30
MrGuru
Cool GTX
ty_ger07
HDClown
Note: I did serial # lookup and it shows in warranty with ~23 months remaining

I imagine that number is incorrect and is making some assumptions about ownership history.

You should contact EVGA to get your question answered in a timely manner.




 
If they used this link then serial number days warranty is accurate  
 
 
"Enter a valid serial number to check the warranty status of the product"

(as stated - Because)   This tool checks the warranty status based on the ship date from EVGA*


And even if a card is successfully RMA'd, the warranty doesn't start over, even if it's a new card?
2022/12/18 06:05:38
the_Scarlet_one
MrGuru
Cool GTX
ty_ger07
HDClown
Note: I did serial # lookup and it shows in warranty with ~23 months remaining

I imagine that number is incorrect and is making some assumptions about ownership history.

You should contact EVGA to get your question answered in a timely manner.




 
If they used this link then serial number days warranty is accurate  
 
 
"Enter a valid serial number to check the warranty status of the product"

(as stated - Because)   This tool checks the warranty status based on the ship date from EVGA*


And even if a card is successfully RMA'd, the warranty doesn't start over, even if it's a new card?


No. The warranty continues from the original purchase date. If companies restarted warranties just because a warranty had taken place close to the end, it would allow folks to just warranty to get a new warranty above anything else, so almost all companies keep the warranty from the original purchase date, not the RMA replacement date.
2022/12/18 07:05:43
MrGuru
Gotcha - thanks!
2023/03/04 07:11:24
HUNRain
Hi i have a question, it's not entirely clear to me.

I bought an RTX 3080 from Alza.cz with 2 year warranty in 2021. Im registered the product at EVGA, and bought extrended 3 year warranty for the product. Now its marked as "5 years limited warranty". If im selling the product to another person, he can register and he has this 5 years warranty time and he can RMA if anything happens? Or only i can use RMA at EVGA website? 
Thanks!
2023/03/04 07:13:44
the_Scarlet_one
HUNRain
Hi i have a question, it's not entirely clear to me.

I bought an RTX 3080 from Alza.cz with 2 year warranty in 2021. Im registered the product at EVGA, and bought extrended 3 year warranty for the product. Now its marked as "5 years limited warranty". If im selling the product to another person, he can register and he has this 5 years warranty time and he can RMA if anything happens? Or only i can use RMA at EVGA website? 
Thanks!


If you sell the product, the warranty reverts to the original 3 years only. The extended warranty you purchased will not transfer.
2023/03/04 07:26:26
Cool GTX
the_Scarlet_one
HUNRain
Hi i have a question, it's not entirely clear to me.

I bought an RTX 3080 from Alza.cz with 2 year warranty in 2021. Im registered the product at EVGA, and bought extrended 3 year warranty for the product. Now its marked as "5 years limited warranty". If im selling the product to another person, he can register and he has this 5 years warranty time and he can RMA if anything happens? Or only i can use RMA at EVGA website? 
Thanks!


If you sell the product, the warranty reverts to the original 3 years only. The extended warranty you purchased will not transfer.

 

https://eu.evga.com/warranty/graphics-cards/
 
(excerpt)
 

Transferable Limited Warranty (Second-Hand Purchasers)

Subject to the terms and conditions of this Limited Warranty, the Transferable Limited Warranty is available to second-hand purchasers with a valid proof of purchase of the transaction between the current owner and the previous owner.* A second-hand purchaser is defined as someone who purchases an EVGA product from an unauthorized reseller. The limited warranty on any Product which was originally shipped from EVGA or an Authorized Reseller as a demo or prize is not transferable to second-hand purchasers and is not covered by the Transferable Limited Warranty.
Products shipped from EVGA as warranty replacements will be subject to this Transferable Limited Warranty, provided that the original Product was shipped from EVGA on or after July 1, 2011 and has a qualifying Transferable Limited Warranty suffix. Warranty replacements retain the limited warranty characteristics of the original Product, which will be used to determine the original purchase date and/or ship date.
The length of the Transferable Limited Warranty is determined by Product according to the suffix associated with each Product's identification number as set forth below and will be measured beginning from the Product's original date of shipment from an EVGA online store, EVGA's official eBay store, or EVGA's official Amazon Marketplace store:
  • 3 Year Transferable Limited Warranty Product Suffixes: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -KR, -K1, -K2, -K3, -K4, -K5, -KB, -KA, -KF, -KH, -KL, -KM
  • 2 Year Transferable Limited Warranty Product Suffixes: -LA, -LE, -LR, -L1, -LX, -T1, -T2, -TR, -TX
Products described by the following suffixes are not covered by the Transferable Limited Warranty: -B1, -BH, -BR, -BX, -DR, -RX, -R2, -RB, -RL
2023/03/18 16:48:37
critofur
I keep reading people stating: "EVGA's warranty is not transferable", and even have seen that or similar statements in various places on EVGA's website - I'm confused why there is this conflicting language when I have been purchasing EVGA products for all these years [in part] specifically because the warranty IS transferable.
2023/03/20 05:01:35
ty_ger07
critofur
I keep reading people stating: "EVGA's warranty is not transferable", and even have seen that or similar statements in various places on EVGA's website - I'm confused why there is this conflicting language when I have been purchasing EVGA products for all these years [in part] specifically because the warranty IS transferable.

The extended warranties don't transfer, some formerly available perks don't transfer, the date that the warranty started from doesn't even transfer in some cases, and the warranty terms have changed over the years where some warranties used to not transfer and then effective after a certain date, new products started having warranties which started to be able to transfer. That may be why you have read what you read. It gets confusing and it depends on the situation and context of the discussion.
You just need to read the warranty terms posted on this website. Choose the warranty terms applicable for the date range the product was manufactured in, in the area of the globe you are purchasing, and then see what it says about the product suffix you intend to buy, related to the type of retailer/person selling it to you.
To summarize, the original warranty terms do not transfer. When the original buyer sells it, the original warranty terms end. Then new warranty terms may transfer to the new second-hand buyer. Those new warranty terms are similar but can be significantly different. If they transfer, they are technically new and different warranty terms.
2023/05/21 12:28:18
Ayman7
I'm going to buy a secondhand GPU from a friend, on the EVGA website I don't see any option for "secondhand" in the purchase place menu, Where to find it? and if I ever needed to use the warranty remaining, will I need a proof of purchase ?

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