2022/02/14 15:48:56
Peacemillian
Quick theoretical question if you guys don't mind, I'm in the UK looking to buy a 3060ti from Amazon, however the seller is listed as "Amazon EU". On investigation this pops up: 
 
Amazon Global Store
  • have are sold from abroad and may differ from local products, including fit, age ratings, and language of product, labeling or instructions.
  • Manufacturer warranty will not apply. Please review Amazon’s return policy, which usually offers free returns within 30 days of receipt.
  • Depending on your delivery address, VAT may vary at Checkout.
  •  about Amazon Global Store
 
Does this, as it says mean that if I bought this card, I wouldn't get a warranty from EVGA, therefore wouldn't be able to access the step up program?
 
Thanks very much for any answers :)
2022/02/14 15:51:04
EVGA_Lee
Most likely this card would be eligible for a secondhand warranty, but that would prevent it from being eligible for a Step-Up.  Got a link to the page of the product (you might need to break it up, since you are under 10 posts) or a part number?
2022/02/14 16:18:22
Peacemillian
 .co.uk/gp/product/B098P411LX is the card in question
2022/02/14 17:53:00
EVGA_Lee
Hmm, I don't know that all the information for this one is available due to my address in the US.  But yeah, normally we want to see sold by Amazon and shipped by Amazon.  Anything else usually is going to be a third-party reselling the product.
2022/02/14 18:27:10
Peacemillian
Well it is sold and shipped by Amazon, its just Amazon EU and not Amazon UK, and even though Amazon EU do sell items on Amazon UK, I don't know if it would still apply :(
2022/05/07 10:07:14
m.roszkowski88
Hi, I have a question about proof of purchase when buying from private person, payment in cash. Does it have to be written in English?
Regards.
2022/05/08 03:02:39
riders321
Hi, im kinda confuse here.
  • Secondhand Owners - Secondhand owners of a product shipped from EVGA on or after May 25th, 2018 must provide a proof of purchase of the sale from the previous owner to you, the current owner.
  • Secondhand owners
    • Secondhand owners are required to provide a proof of purchase if the product was shipped from EVGA on or after May 25th, 2018.  If the product shipped from EVGA prior to May 25th, 2018, no proof of purchase is required.
    • Secondhand owners should not provide the original owner's proof of purchase from an authorized reseller, or the proof of purchase between previous owners of the card.
So as a secondhand owner what proof of purchase i need to provide? proof between me and the unauthorised reseller? or authorized reseller with unauthorised reseller?
 
2022/05/08 05:30:22
davevt31
Proof between yourself and the person you purchase the card from, just a hand written sheet of paper is good enough for proof of purchase.
2022/07/16 05:23:10
HDClown
How does transferrable warranty apply in this situation:
  1. Original owner purchases card, unknown if the card was ever registered
  2. Second owner purchases card from original owner, does not register the card, has no "bill of sale" documentation for this purchase
  3. Third owner (me in this example) purchases card from second owner and has "bill of sale" documentation
Would the transferrable warranty apply for the third owner? 
 
Note: I did serial # lookup and it shows in warranty with ~23 months remaining
2022/07/16 11:40:52
ty_ger07
HDClown
Note: I did serial # lookup and it shows in warranty with ~23 months remaining

I imagine that number is incorrect and is making some assumptions about ownership history.

You should contact EVGA to get your question answered in a timely manner.
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