2021/11/13 10:35:16
someguy435
What type of information would need to be included on a secondary sale receipt for a local cash transaction? 
 
Does there need to be an identifiable information from the original owner? Otherwise would the seller even need to provide one? Couldn't the buyer just write up their own receipt? 
2021/11/13 11:48:14
Flint 1760
Just keep it simple, I would include the date of the transaction, model number, and the serial number.  The amount paid is irrelevant.  It is just showing that the buyer is the present owner of the card.
 
The buyer registers the card in their name, uploads the invoice, and then the second-hand limited warranty is in effect for them.
 
2022/01/06 13:58:21
Papageno
Well, I've uploaded my Paypal receipt for the payment and the seller's name is on there for my 3060Ti, which he bought from EVGA directly, so I hope that's enough, even though the card itself is mentioned nowhere on the Paypal receipt.
2022/01/06 14:01:58
EVGA_Lee
Papageno
Well, I've uploaded my Paypal receipt for the payment and the seller's name is on there for my 3060Ti, which he bought from EVGA directly, so I hope that's enough, even though the card itself is mentioned nowhere on the Paypal receipt.


You're good.  This is sufficient.
2022/01/10 16:15:03
Synapt
So I gave a glance through of the forums here and overwhelmingly see comments about extended warranty not being a thing for second hand re-registrations, but I didn't find a solid answer to this question;
 
If I sell my current GPU and I had bought an extended warranty on it, does that extended warranty then transfer to the new second hand owner?  Do I get a pro-rated refund?  Can I transfer it to my new card?  Or is the few bucks spent on the extended warranty just sorta gone :P
 
Just wanted to be certain before I try and sell it and what I put in the details of the card for warranty (I think it technically still has some native warranty time left on it even if the extended is removed, but I'm not sure).
2022/01/10 16:19:09
EVGA_Lee
The extended warranty cannot transfer to a second owner.  The only means of securing the use of it is if you're willing to help out the secondhand owner with handling their RMA replacements for the duration of the warranty.
 
Likewise, you cannot transfer the warranty to a second card, unless you are doing a Step-Up, in which the promotion permits the warranty to transfer.
 
If you need to check the warranty status of the card from a third-party's perspective, put the serial number in here:  https://www.evga.com/warranty/check.asp
2022/02/08 09:31:15
graysenwright
Hi all,
 
Please could someone tell me about product support in the UK?  I've read that EVGA has excellent support but seems there is only an EU site.. is there still decent / responsive support in the UK?
 
Thanks in advance!
2022/02/08 09:35:13
EVGA_Lee
graysenwright
Hi all,
 
Please could someone tell me about product support in the UK?  I've read that EVGA has excellent support but seems there is only an EU site.. is there still decent / responsive support in the UK?
 
Thanks in advance!


UK falls under our EMEA (Europe, Middle East, Africa) warranty.  EU, as in https://eu.evga.com, just refers to Europe, and not countries in the EU.
2022/02/09 07:21:56
mwags
Can someone explain the difference between the second hand warranty and the original warranty on a 3070ti ending in -KL (originally purchased Jan 2021). In the original warranty disclaimer it says that  unauthorized reseller purchases are not covered, but further down under second hand limited warranty, it says they are (with proof of purchase, etc). The only difference I see is that the second hand warranty starts on the date the GPU shipped from EVGA and the original starts from date of purchase. Basically sounds like the same thing, +/- a few days. Am I interpreting this wrong? Thanks in advance for any clarification one could provide.
2022/02/09 09:24:56
EVGA_Lee
mwags
Can someone explain the difference between the second hand warranty and the original warranty on a 3070ti ending in -KL (originally purchased Jan 2021). In the original warranty disclaimer it says that  unauthorized reseller purchases are not covered, but further down under second hand limited warranty, it says they are (with proof of purchase, etc). The only difference I see is that the second hand warranty starts on the date the GPU shipped from EVGA and the original starts from date of purchase. Basically sounds like the same thing, +/- a few days. Am I interpreting this wrong? Thanks in advance for any clarification one could provide.


-KL and -KR have the same warranty terms.  Your interpretation is correct, regarding the beginning of the warranty period for original purchasers and secondhand owners.  If the product was purchased directly from EVGA, there usually won't be any difference in the warranty start date.  The bigger difference is usually if the product was originally purchased from one of our authorized reseller and then later sold to a secondhand owner; in that case the difference in warranty period could be anywhere from a week or two to several months to a year, depending on how long it took the authorized reseller to sell the product.
 
However, there are a few other differences, such as that secondhand owners are not eligible for extended warranty or Step-Up.

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