EVGA Warranty Questions

EVGA Warranty Questions
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I_R0M_I

UK RMA Instructions - Guide

I dont know if this will be stickied, archived somewhere, or at least be useful via a search. But it seems there is a lot of worry / confusion over the process. I have just gone through it, and thought I would detail what I did. It was pretty straightforward tbh. I had a 3080 Ultra black screen, I w..
2
2024/10/15 09:57:11
EVGA_JaysonC

EVGA Repair Center - Graphics Card Testing and Repairs

Below are some pictures of the EVGA repair center for graphics card testing and repair.https://www.youtube.com/watch?v=IQjIsM1sG1w..
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2024/06/17 14:13:12
EVGA_JaysonC

EVGA RMA and Warranty Information

Hello Community, Welcome to EVGA and thank you for making us your choice in Enthusiast Products. Please take a moment to review our warranty policy so you are well informed in the event you do require warranty services. EVGA Regional Warranty Policies - Please Review the detailed Warranty in your re..

2015/02/23 10:14:21
EVGA_JaysonC

What product will EVGA send me for replacement?

Hello Community, EVGA's RMA Department does reserve stock of different models of our product lineups both old and new and we strive to replace your product with the same model you sent in for warranty. If we are running low on the model you sent in for warranty rather than having you wait, our polic..

2014/09/23 17:38:58
EVGA_JaysonC

Sending your product in for Warranty - Physical Condition

Hello Community, I wanted to reach out to you all as we have seen a few packages come to EVGA’s Warehouse for warranty in which the product arrives physically damaged due to a shipping issue. While we do make every effort to inform you in your RMA Approval Email of the importance on how to package u..

2014/07/19 19:05:26
EVGA_Lee

Original and Secondhand Warranty FAQ

Hi everyone, Here's a relatively simple guide for understanding the changes to the warranty for original owners and secondhand owners. Most people by now have heard that a proof of purchase is now needed for secondhand warranties if the product falls under our new warranty. This warranty came int..
160
2023/08/12 07:42:13
[HazMatt]

How To Upload Your Invoice to EVGA

Here is a link to our FAQ Guide on how you can create a .JPG or .PDF copy of your purchase invoice and upload it to your My Products page. http://www.evga.com/support/faq/afmviewfaq.aspx?faqid=58652 A copy of your invoice/receipt is required for ALL end-user RMA's. By uploading it early on, it will ..

2009/09/29 15:45:46
_JeffP

CUSTOMS PROCESSING TIMES for RMAs

Hello Everyone, I've seen a number of threads where someone is asking about the time for their RMA package to pass through customs and I thought that I would post this to give everyone all the info that we can provide. Okay that was it. :) Seriously though, customs is run by the government and we ha..

1900/01/01 00:00:00
Regular
Moonshine2020

Warranty info

Part Number: 120-G2-1300-XR Description: EVGA SuperNOVA 1300 G2, 80+ GOLD 1300W, Fully Modular, 10 Year Warranty, Includes FREE Power On Self Tester Power Supply 120-G2-1300-XR Place Purchased: eBay Purchase Date*: 11/15/2023 Date Registered: 11/20/2023 2:51:07 AM Warranty Information: Length: ..
2
2024/11/19 15:59:05
Audioboxer

UK custom charges applied for RMA, proforma invoice blamed by UK customs

Hi everyone, posting this topic just to archive another case of UK customs putting a charge on an RMA and my journey to hopefully claiming back the charge via this form https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/978896/BOR286_-_English.pdf As I wa..
15
2024/11/14 03:52:06

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