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can anyone tell what this means

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seadoge8
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2019/07/12 19:41:59 (permalink)
-EventData
   8:57:24 PM   ‎7/‎12/‎2019           39987           E307070005000C001400390018009A01E307070006000D000100390018009A01600900003C000000010000006009000001000000B004000001000000FDFFFFFF
Binary data:
In Words
0000: 000707E3 000C0005 00390014 019A0018
0010: 000707E3 000D0006 00390001 019A0018
0020: 00000960 0000003C 00000001 00000960
0030: 00000001 000004B0 00000001 FFFFFFFD
In Bytes
0000: E3 07 07 00 05 00 0C 00 ã.......
0008: 14 00 39 00 18 00 9A 01 ..9...š.
0010: E3 07 07 00 06 00 0D 00 ã.......
0018: 01 00 39 00 18 00 9A 01 ..9...š.
0020: 60 09 00 00 3C 00 00 00 `...<...
0028: 01 00 00 00 60 09 00 00 ....`...
0030: 01 00 00 00 B0 04 00 00 ....°...
0038: 01 00 00 00 FD FF FF FF ....ýÿÿÿ
 
Her computer just freezes. Any answers or advice will be extremely welcomed. Thank you

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#1

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    revenantx02
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    Re: can anyone tell what this means 2019/07/12 21:42:09 (permalink)
    That doesn't really give a lot of info.
    Binary and hexadecimal, with not a lot of reference.
    Looks like it could be memory addresses.
     
    I would recommend starting with the basics.
    Make a bootable memtest usb and check the memory. If that passes, run an HDD/SSD test.
    If mem test passes you could try command prompt  sfc /scannow  and check the file system of Windows itself.
     
    If those come up clean you might need to do a clean OS install, or check other components one by one.
     
     
    hope this helps.
    #2
    wmmills
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    Re: can anyone tell what this means 2019/07/12 22:14:40 (permalink)
    revenantx02
    That doesn't really give a lot of info.
    Binary and hexadecimal, with not a lot of reference.
    Looks like it could be memory addresses.
     
    I would recommend starting with the basics.
    Make a bootable memtest usb and check the memory. If that passes, run an HDD/SSD test.
    If mem test passes you could try command prompt  sfc /scannow  and check the file system of Windows itself.
     
    If those come up clean you might need to do a clean OS install, or check other components one by one.
     
     
    hope this helps.


    +1.... if you want to see the errors got to event viewer and look at/copy the most recent errors within the hour/24 hours that it occurred. We cant really make heads or tails of that info. Or, you can do a O/S rollback and see if that helps.

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    #3
    XrayMan
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    Re: can anyone tell what this means 2019/07/12 23:01:07 (permalink)
     
    Moved to General Software.

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    #4
    seadoge8
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    Re: can anyone tell what this means 2019/07/13 10:58:32 (permalink)
    Thank you. Ill try that and see what happens.

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    rjohnson11
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    Re: can anyone tell what this means 2019/07/13 11:06:10 (permalink)
    You wrote that her computer freezes so it would be good that you provide as much system specs as possible and also when the freezes tend to occur.  

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