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explorer.exe - The memory could not be read. On shutdown/reboot

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tmmy34
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2023/09/30 00:08:08 (permalink)
I plugged this pc and formatted disk in uefi.
13900K stock
2x16 GB DDR5 GSKILL 6800
Rtx 4090 Gigabyte Gaming
Aorus Elite Z790 AX
SSD KINGSTON 2TB
Seasonic 1300W PX ATX 3.0 PCIE 5.
Today i rebooted pc by shutdown button in start menu and this popped:
explorer.exe - application error
The instruction at 0x00007FFD4938C34B referenced memory at
0x0000000000000008. The memory could not be read.
Is my pc stable? I dont oc pc,all stock.No games crashing. No bsods. No errors in karhu ram test.

Someone said this to me in microsoft forum:"There is a high possibility that this involves your current memory. It can also be older system drivers, faulty CPUs, defective memory, corrupted files, or hardware conflicts. Following my suggestion above can help and I also suggest getting your PC hardware checked by a technician if this error happens again."

Can i have faulty cpu?
 
But i recheck again and close all apps before reboot and no pop up.
post edited by tmmy34 - 2023/09/30 00:40:45

Pc:
9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
2x16GB DDR4 GSKILL 3000mhz
Asus Prime Z390-A
Corsair 850RmX
Rtx 2080 Ti Aorus
#1

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    rjohnson11
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    Re: explorer.exe - The memory could not be read. On shutdown/reboot 2023/09/30 01:04:12 (permalink)
    Sounds like a background program is refusing to close properly. Before restarting or shutting down the PC close all of your background programs. Then shutdown and see if the error occurs. This is not a GPU issue. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    tmmy34
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    Re: explorer.exe - The memory could not be read. On shutdown/reboot 2023/09/30 01:11:07 (permalink)
    Yes it happened once. Also closing all background programs and no pop up. 

    Pc:
    9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
    2x16GB DDR4 GSKILL 3000mhz
    Asus Prime Z390-A
    Corsair 850RmX
    Rtx 2080 Ti Aorus
    #3
    Sajin
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    Re: explorer.exe - The memory could not be read. On shutdown/reboot 2023/09/30 04:36:34 (permalink)
    Wouldn't worry about a one off error, but if it continues to happen I would suggest running your ram at 5600 instead of 6800.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
     
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    tmmy34
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    Re: explorer.exe - The memory could not be read. On shutdown/reboot 2023/09/30 05:14:53 (permalink)
    its not cpu issue?

    Pc:
    9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
    2x16GB DDR4 GSKILL 3000mhz
    Asus Prime Z390-A
    Corsair 850RmX
    Rtx 2080 Ti Aorus
    #5
    rjohnson11
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    Re: explorer.exe - The memory could not be read. On shutdown/reboot 2023/09/30 08:47:00 (permalink)
    tmmy34
    its not cpu issue?


    No, this sounds like a Windows O/S issue or a program running in your PC is not responding quickly enough to your restart or shutdown command. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    a213m
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    Re: explorer.exe - The memory could not be read. On shutdown/reboot 2023/09/30 16:10:38 (permalink)
    Random errors popping out of nowhere for no particular reason is a sign of unstable RAM.

    My free and open source SDR-DDR5 SPD reader/writer with write protection capabilities
     
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    HeavyHemi
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    Re: explorer.exe - The memory could not be read. On shutdown/reboot 2023/09/30 21:36:48 (permalink)
    tmmy34
    its not cpu issue?


    I wouldn't think so. A hang during a new OS install is quite common. If it has not happened again... I am, not sure why that needs repeating.
     
    a213m
    Random errors popping out of nowhere for no particular reason is a sign of unstable RAM.


    He's not having random errors. He had it lock up during the initial install of the OS. I think pretty much everyone has had that happen at least once.
    If he has not had another issue, then he doesn't have an issue IMO.
     
    Edit. The OP did a big old NO NO and edited the first post. Please don't do that. Make another post with your current error conditions.
    post edited by HeavyHemi - 2023/09/30 21:39:40

    EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Corsair AX1200 / Window 10 Pro
     
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