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eVGA GTX 660 Superclocked - fan on full speed and no display

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trodas
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2014/07/08 11:35:37 (permalink)
Just four days ago I made this little build with MSI P55A-GD55 mobo (Intel P55 chipset socket 1156 mainboard rev. 2.1), i5 750  CPU, 8G rams and eVGA GTX 660 Superclocked 1046/1111MHz core, 2048MB GDDR5 at 6008MHz. PSU is Enermax 620W Liberty (completely recapped with hi-quality caps).
Fresh install (after some fun with Win2k and WinXP on i5, lol) of Win7 64 Ultimate Czech SP1. Used the nVidia drivers Forceware 337.88 Win7 64bit.
 
All went well and smoothly, the graphic card worked well and I played some WoT, WarThunder and finished Crysis (1) in about 2 days. Yesterday I tried Crysis Warhead and todays at about 16h I finished it. Then powered off the computer, did some work and around 19h get on it again to take some screens from interesting places, before uninstalling Crysis Warhead.
 
But something went wrong. After like 15minutes of fun the display went black suddently, the game seems to work for some time (like second) and then it freezed. On reboot, bios settings are wrong. Noproblemo, loaded the profile again and all went good again.
After another 10min of fun in Crysis Warhead it almost repeated, but this time the machine cannot power on at all!
 
So, current situation is - when I power on the machine, then it looks like working (keyboard flick, etc.) but the fan on eVGA GTX 660 is on full speed (oh, well, this IS damn noisy!) and no display. Tried repeat that X times, tried resets, no help. So the temperature in room was 24°C and 67% of humidity. This should not be that bad to cook the poor card... or can it be? (no overclocking, no playing with settings, no mods, no nothing special/different)
 
The build is nothing special, but the case is reasonably well ventilated Bitfenix Merc Alpha, 120mm input fan:


 

 

 
...what should I do now? The card is brand new :( And I fear that when I replace it with any other card, the machine will just work as it should :(
 
PS. I reseted the bios by switch and no help. Still 100% fan on the card and no post.
So I went for the testing MSI GTX 210 pasive little cardie and I got the machine running in no time... witch means that the eVGA GTX 660 is the problem :(
post edited by trodas - 2014/07/08 12:22:00

"It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
"I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway.

#1

24 Replies Related Threads

    Sajin
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 12:13:05 (permalink)
    Sounds like your PSU got damaged during the recapping. Test the card in another machine or try a different PSU.


    #2
    BasSchilperoord
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 12:26:06 (permalink)
    Did you recap it yourself, the PSU?

    RIG >
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    MOBO: Gigabyte GA-Z77M-D3H (vF15 BETA)
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    GPU: EVGA GeForce GTX 670 FTW v80.04.5C 
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    #3
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 12:34:12 (permalink)
    The PSU was properly tested in another machine, scope checked the output and it was much better that anything you can buy (way under ATX ripple limits under load) It is good to be skeptic about mods, but the PSU powered friend rig for like 6 months and entierly stable, there was not one single crash or problem, so I would not question the PSU at all, based on measuring AND real life testing.
    Sadly I did not have any other reasonably powerfull one ATM handy, but as you can see from my edit I made after you post the reply, the machine is up and running fine w/o any troubles, when I removed the eVGA GTX 660 card. With it it just does not post anymore...
     
    Makes me wonder, if there is not some failure to speed up the fan, when things are getting way too hot...? One way or another, what now with the card that just turn the fan at 100% and does not post at all? Any way to "reset" some stuck temperature setting or RMA it?

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
    "I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway.

    #4
    BasSchilperoord
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 12:39:23 (permalink)
    Okay. That seems like a gpu issue indeed. Did you flash your card with a modified bios, or is it clocked by software?
    post edited by BasSchilperoord - 2014/07/08 12:42:06

    RIG >
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    MOBO: Gigabyte GA-Z77M-D3H (vF15 BETA)
    RAM: G.Skill F3-12800CL9D-8GBXL
    GPU: EVGA GeForce GTX 670 FTW v80.04.5C 
    SSD: OCZ Vertex 2 120GB firmware: v1.37
    HDD: Toshiba DT01ACA300 3TB 7200RPM
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    #5
    Sajin
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 12:41:34 (permalink)
    The GPU fan can spin up to 100% like that if it's not receiving proper power.


    #6
    BasSchilperoord
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 12:44:51 (permalink)
    It could be taking too much / wrong power by the wrong clocks / voltage settings. I can not imagine a GTX660 receiving insufficient power from a 620W quality PSU in most cases.
    post edited by BasSchilperoord - 2014/07/08 12:51:31

    RIG >
    CPU: Intel Core i5 2300 2,8GHz ~ 3,1GHz  
    MOBO: Gigabyte GA-Z77M-D3H (vF15 BETA)
    RAM: G.Skill F3-12800CL9D-8GBXL
    GPU: EVGA GeForce GTX 670 FTW v80.04.5C 
    SSD: OCZ Vertex 2 120GB firmware: v1.37
    HDD: Toshiba DT01ACA300 3TB 7200RPM
    AUDIO: Sweex USB 7.1 Audio Card SC016
    PSU: Seasonic M12II Bronze 520 Watt (80+ Certified)
    OS: Windows 8.1 Professional x64
    #7
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 13:20:37 (permalink)
    No, I did not flashed anything modified to the card, I just take at as it goes and put it up in build. No mods, no flashes, no nothing. I did not even checked if there are any more up-to-date official bios for the card, nothing like that. The power the card give was well enought for me, even in slow WoT it manage around 41fps (all tanks on start on screen) in worst cases, usually around 60 to 75fps (over 100 near the edge of map) and WarThunder go over over 140fps many times. So no reason to tweak the card in any way, shape or form. After all, it is the "Superclocked" edition, witch is basically pre-overclocked, so there will be a little overclocking potential, as I see it.
     
    (there is too many missing caps on the back side of the card anyway... There is even a spare place for a huge tantal-polymer SMD cap directly into the GPU core and the used cap is just 330uF one, where I bought for my recapping and overclocking experiements 470uF 2.5V Tantal-polymer Panasonic cap (2R5TPF470M6L) - AND there are 4 big places for similar caps into the power section card empty and there is another 17 (!) positions for smaller ceramic caps empty on the power section - so IMHO too much stolen caps (marketing owned design - eg. design is very good, but pricey, so marketing removed all caps it can to cut the price) for any serious overclocking anyway)
     
     
    Sajin -
    The GPU fan can spin up to 100% like that if it's not receiving proper power.

     
    Good thing you say it "can" ... because I dubt that this is the case for there simple reasons:
     
    1) that would mean that the PSU is damaged, yet the PSU is not only "not smoking", but also it is running cold even under load (Prime95 multicore ATM testing how much I need to push Vcore for some more overclock) - yes, the air that come out of the PSU is cold -> that is what good caps can do any can make a difference :)
     
    2) if the GPU is not getting their 12V, then the CPU voltage regulator is not getting their 12V too, resulting in not working PC at all, because there is no substitute to the 8pin CPU 12V power... and there is only one rail on the Enermax 620W Liberty PSU (regardless what marketing is telling anyone, there IS usually only ONE rail for the 12V, just open the PSU and check for yourself, there are no more rails in 99.99% of mass sold PSUs, period)
     
    3) if the GFX card is not getting it's juice, then it is likely that it will beep and complain that way, that the required power is just not there... dunno if this card have the beeper (I did not peek under the hood of the card), but that is something we can try - I will put the card back in and I will not connect the 6 point power cable on purpose and we see what happens. Sounds like a good test to you?
     
    BTW, you could be right in a way... if the voltage regulators get damaged somehow by excess heat or whatever, then the card might really not getting the juice. Maybe a little suggestion from eVGA, where to measure and what voltages should be there, could be helpfull. The GPU voltage is damn obvious - measuring at the spare cap place. But for rams...?

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
    "I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway.

    #8
    Sajin
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 13:26:59 (permalink)
    If you choose to RMA the card you will get a refurbished card if you're outside the first 30 days. 


    #9
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 13:40:13 (permalink)
    Test w/o power cable = same behaviour. No change. No beep.
     
    However much more interesting are the measurments I did. The PSU is giving out 12.12V at all times. On the back of the card, there are eight very thick wires, in the power section near the end. That IMHO translate into 4 phase PWM and these thick cooper wires are from the coils of the voltage regulator. So I measured on them and there are 0.09 to 0.1V, witch does not sound good at all.
    Same voltage are on the GPU chip itself (the +pin is the marked one with tantal caps - they have the marking reversed by some weird historic way... at normal cap, where are mark, there are the cathode) - 0.1V.
     
    That do not seems to be enought, not by a long shot. Not even 20nm or 14nm technology can give reliable working transistors at 0.1V, so obviously, that is a dead card :( Damn, damn, damn!
     
     
    PS. as the RMA goes, I'm currently in Czech republic (middle of Europe) - what time I could expect to get a working card and will someone tell me what went wrong? Or is there anything I could do to make the card live again?
    post edited by trodas - 2014/07/08 13:43:06

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
    "I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway.

    #10
    Sajin
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 13:51:01 (permalink)
    Where did you measure the 12.12v from, the end of the PCI-E cable? No telling what happend to the card. As for the RMA I would contact EVGA to see what they can do for you. http://www.evga.com/about/contactus/


    #11
    BasSchilperoord
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 14:51:38 (permalink)
    First contact EVGA indeed, but it also reminds me of this ..
     
    I heard about strange methods of baking a video card. These are old I guess, and I don't know if they really work. WARNING !!! I'm not responsible for what might happen !!!
     
    http://lifehacker.com/5823227/save-dying-video-cards-with-a-quick-bake-in-the-oven
     
    Don't know if it's relevant to your problem in any way. But, I remembered this from long ago watching tech videos on YouTube.
    post edited by BasSchilperoord - 2014/07/08 15:02:45

    RIG >
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    GPU: EVGA GeForce GTX 670 FTW v80.04.5C 
    SSD: OCZ Vertex 2 120GB firmware: v1.37
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    #12
    mojman2001
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 15:13:49 (permalink)
    Ok but psu can go bad without warning, way to find out if the card is bad put the card in another computer.. if it does the same thing then its the card..
    #13
    mojman2001
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 15:21:03 (permalink)
    Have u tried putting the card in the other pci-e slot?
    #14
    BasSchilperoord
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/08 15:22:09 (permalink)
    That is indeed a good one @mojman2001!

    RIG >
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    GPU: EVGA GeForce GTX 670 FTW v80.04.5C 
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    #15
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/09 03:16:07 (permalink)
    Sajin - 12.12V measured on the end of the PCIE power cable w/o load, todays I measured on the card (the topmost there pins are +12V, the lower are ground, for safety - to protect shorting the measuring pins by accident - I used ground connection on the PSU in the another free 12V 6pin red rail the PSU offer and it is empty) when the cable is connected to the eVGA GFX 660 12.11V. Fan on full speed, no post, of course :(
    So I would say that the PSU voltage is more that okay. Won't you agree?
     
    BasSchilperoord - contacting eVGA? Okay, got it. What should I tell? After 4 days of happy usage now this...? Or perhaps redirect to this thread?
    Baking videocard sounds insane to me. These caps usually are rated at 105°C, probably can take like 140°C, but not much more w/o any ill effects. Also baking the card does sure require striping it down, eg. voiding the warranty. And on top of that, to help a cold contact, it must melt the tin, witch goes over 200°C, so I dubt about the effectivity of such actions in the first place.
    However the card is not acting like it suffer from cold connection. That means - the card work, until it heat up. In that case it might work. In this case the card is cold as death and it still does not work and that is because there is no voltage for the main chip passing thru the regulators. 0.1V is pathetic, my i5 require 1V (even it can overclock a lot with it, it still require it and will not work at 0.1V :) )...
     
    So based on the measurments and observations - hey, the card worked so well for me for 4 days - there is no cold connection.

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
    "I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway.

    #16
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/09 03:17:10 (permalink)
    mojman2001 -
    Ok but psu can go bad without warning

    True, but not recapped ones with quality caps and NO when they work fine after "going bad." The machine is still working fine, running stress tests as I type on my old P4 box. So if the PSU 12V rail give it, it won't work at all. Have you read what I write about measuring voltages and machine is still working perfectly well?
     
    way to find out if the card is bad put the card in another computer.. if it does the same thing then its the card.

     
    I do not have any reliable computer with PCIE slot, however the oposite test is done and found working. See my first post - machine is working well with a MSI GTX 210 "card" ..."I went for the testing MSI GTX 210 pasive little cardie and I got the machine running in no time"
     
    Have u tried putting the card in the other pci-e slot?

     
    No, because that would require removing the back case brackets and there is also no reason for, because we know, that the slot is good, because another card (should I try more cards?!) is working well in it. So the PCIE slot is good. On top of that, we know be measuring that the PSU is good and we also know from measuring that the voltage regulators on the card give now 0.1V to the GPU, witch is itself proof, that the card cannot work at all.
    Or you have other way to explain this?
     
     
    (PS. I had to divide the post in order to get it posted, or it just give an error :( Someone should REALLY look on the forum code, this suxx)

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
    "I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway.

    #17
    EVGATech_ErinW
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/09 06:07:38 (permalink)
    Trodas, your card is still under warranty, but it is a secondhand card, so you will need to go to http://eu.evga.com/support/guestregister.asp to request your RMA.
    #18
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/09 06:43:44 (permalink)
    Well, as ask John for the invoice and upload it. The card is already registred, just the invoice is missing. Then you will not treat it as "second hand", when it is new and I have even the nice box still...
     
    But there is nothing I can do to help the card to work again? It worked so well for me... but only 4 days, true. It this common fault or it is something that just happen by a pretty much bad luck...? Like I say, I did nothing with the card and it worked well, before the sudden demise :(

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
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    #19
    EVGATech_ErinW
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/09 06:55:06 (permalink)
    From your description of the card's behaviour, it sounds like the card is quite dead. Even though you only had it four days, and it was new to you, it is a secondhand card that has had a good run it seems. Your best option is to contact EU support for an RMA.
    #20
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/18 11:17:42 (permalink)
    Okay, RMA started (ID ******), the case was send to eVGA Germany (RMA# ******) on Tuesday, 15.7.2014.
     
    It would be _VERY_ ineresting for me to know, what happend to the card anyway. But I quess that eVGA won't be telling me this, right?
    post edited by EVGATech_Erik - 2014/07/20 23:14:40

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
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    #21
    EVGATech_ErinW
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/20 22:26:45 (permalink)
    It's rather uncommon for a detailed explanation of a card's failure to be offered, since the fault can often be deduced by the troubleshooting process.
    #22
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/21 07:39:39 (permalink)
    EVGA has shipped your RMA. This is the information:

    RMA Number: ***
    Shipped Date: 7/21/2014
    Shipped By: UPS
    Tracking Number: 1Z0091Y26863816447


    4 days is kinda nice fast RMA turnaround (Czech post rules). But I will accept to wait longer, if I get to know, what went wrong with the poor card still... I mean, I did not do anything wrong, so knowing what went bad could be priceless for my peace of mind.
    post edited by trodas - 2014/07/21 07:42:11

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
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    #23
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/23 05:50:31 (permalink)
    RMA card eVGA GTX 660 Superclocked recieved todays - as eVGA GTX 660 FTW - and it have much nicer cooler!



    It is very nice fast RMA from eVGA and also the card is a bit faster, because the Superclocked version:
    http://www.evga.com/Produ...aspx?pn=02G-P4-2662-KR
    ...had "only" 1046/1111MHz core clocks, while the FTW version:
    http://www.evga.com/Produ...aspx?pn=02G-P4-3063-KR
    ...does feature a 1072/1137MHz core clocks. The more the better and I willing to bet that this card will be also MUCH more quiet in the run.



     
     
    Card seems to work quite all right (and very quietly too!):
    http://hwbot.org/submission/2589403_
    ...and while registering it, it offer me to buy extended warranty - 10 euro to 5 year, 16 euro to 7 years. Really I could get this warranty offer? I mean... I better ask about it first. I will pray that I never need eVGA RMA anymore, but still, to be safe, I would like to purchase that plan. Can I?
    post edited by trodas - 2014/07/23 08:13:45

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
    "I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway.

    #24
    trodas
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    Re: eVGA GTX 660 Superclocked - fan on full speed and no display 2014/07/28 05:38:13 (permalink)
    Bump for the answer

    "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
    "I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway.

    #25
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