EVGA

AnsweredMake sure to read/know the step up program rules if you plan to use it

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KatiePerf
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2020/10/29 07:28:09 (permalink)
I purchased a 2070 super last month with the intention of doing the step up program for a 3070. I registered it today only to find it says it's not eligible. 
That's just fantastic, I wasted $700. 
 
post edited by KatiePerf - 2020/10/29 08:05:37
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creekthagray
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Re: beware of the step up program 2020/10/29 07:31:42 (permalink) ☼ Best Answerby Cool GTX 2020/10/29 07:36:34
KatiePerf
I purchased a 2070 super last month with the intention of doing the step up program for a 3070. I registered it today only to find it says it's not eligible. 
That's just fantastic, I wasted $700. 
I'll never buy EVGA ever again!


If you read the step up program you need to register within 14 days or you will need to buy the extended warranty. also why would you step up to a 3070 you already paid $700 you would be better off with the 3080.
 
https://www.evga.com/support/stepup/
 
from evga 
Register your qualifying 3 Year Warranty product purchased new from an authorized reseller within 14 days of your original purchase date.
  • If you should happen to miss your 14 day registration window on your qualifying 3 Year Warranty product then you will need to purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option
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arestavo
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Re: beware of the step up program 2020/10/29 07:32:41 (permalink) ☄ Helpfulby Cool GTX 2020/10/29 07:36:31
It's all spelled out here: https://www.evga.com/support/stepup/

TLDR, requires product registration within 14 days of purchase to be eligible. This can be extended to the full 90 day from purchase step up window by purchasing an extended warranty.

It's been this way for a very long time.

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R3L3NTL3SS
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Re: beware of the step up program 2020/10/29 07:35:24 (permalink)
So you didn't do the research to follow the correct steps in the correct amount of time...and you're mad at EVGA? K.
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Realignant
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Re: beware of the step up program 2020/10/29 07:44:17 (permalink)
lol delete this thread, op sounds entitled
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wastelandcupid
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Re: beware of the step up program 2020/10/29 07:51:35 (permalink)
$700? sounds like you bought a 2070 super from an illegitimate source. should've done more research, i got a 2070 super for step up and am in the queue perfectly fine.
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KatiePerf
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Re: beware of the step up program 2020/10/29 07:58:53 (permalink)
Thanks for the answer about the extended warranty.
Ok well I guess I messed up. Oh well.
It was a budget card, but it was on sale for $100 off, it was from canada computers.
I'm not entitled, I just overreacted, and I apparently can't delete the post or I would.
 
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the_Scarlet_one
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Re: beware of the step up program 2020/10/29 08:02:05 (permalink)
KatiePerf
Thanks for the answer about the extended warranty.
Ok well I guess I messed up. Oh well.
It was a budget card, but it was on sale for $100 off, it was from canada computers.
I'm not entitled, I just overreacted, and I apparently can't delete the post or I would.
 


You can edit the original post, but honestly, other people will make the same mistake so it is better to leave it up so that others can learn as well.

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KatiePerf
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Re: beware of the step up program 2020/10/29 08:07:32 (permalink)
the_Scarlet_one

You can edit the original post, but honestly, other people will make the same mistake so it is better to leave it up so that others can learn as well.


Ok thanks, I edited the title of the thread.
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DarkTAO
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Re: Make sure to read/know the step up program rules if you plan to use it 2020/10/29 08:08:17 (permalink)
KatiePerf
I purchased a 2070 super last month with the intention of doing the step up program for a 3070. I registered it today only to find it says it's not eligible. 
That's just fantastic, I wasted $700. 
 




If you can, I'd suggest just returning it or spending the $20-30 on the extended warranty to re-unlock the stepup option. The 3070's will be out soon enough in force most likely, for much less, and the 3080 is already around that price. 

 
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LinS123
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Re: Make sure to read/know the step up program rules if you plan to use it 2020/10/29 08:42:42 (permalink)
DarkTAO
If you can, I'd suggest just returning it or spending the $20-30 on the extended warranty to re-unlock the stepup option. The 3070's will be out soon enough in force most likely, for much less, and the 3080 is already around that price. 




Canada Computers return policy on GPUs 14 days only if unopened for refunds and exchange only for defects if opened. So OP does not have the option of returning.

3900X / 32GB 3600CL16 / 3090 FTW3 Ultra / EVGA G3 1000W
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