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AnsweredZ690 Dark Kingpin Dualrank not working

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Rodney1907
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2023/02/17 10:06:18 (permalink)
I bought a Dual Rank A Die Kit a few days ago to replace my old M Die, to be exact this one "F5-6000J3238G32GX2-TZ5N". The problem is I can't get both to work at the same time. Both sticks are working on their own and both Dimm Slots are working perfectly, switched everything around. I can get into Windows and Bios, but Bios tells me "not supported" with one stick.
Also tried three different Bios Versions, from 2.02 to 2.06 and 2.08. A friend of mine said it might be a Bios Problem with 13th Gen, because I'm using an 13700kf. 
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    Sajin
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    Re: Z690 Dark Kingpin Dualrank not working 2023/02/17 13:06:58 (permalink)
    Clearly your ram isn’t fully compatible with the board. Only two options at this point…

    #1 Get a different set of ram, and hope it’s more compatible.
    #2 Contact evga support, and tell them about your issue. Hopefully they will get the kit you have and fix the issue in a future bios update.


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    B0baganoosh
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    Re: Z690 Dark Kingpin Dualrank not working 2023/02/17 13:27:07 (permalink)
    You can try the new BIOS that just came out today, but it sounds like a compatibility issue. I'd put in a ticket and/or just return the ram if you can for a different kit to try something else. 

    6Q6CPFHPBPCU691 is a discount code anyone can use.
     
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    Rodney1907
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    Re: Z690 Dark Kingpin Dualrank not working 2023/02/19 14:13:12 (permalink)
    Tried the new BIOS but sadly no luck. I submitted a ticket today, hopefully they will get in contact with the BIOS Team. Returning is out of the question, because it was used.
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    bcavnaugh
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    Re: Z690 Dark Kingpin Dualrank not working 2023/02/20 13:22:45 (permalink) ☼ Best Answerby Cool GTX 2023/03/13 09:34:10
    https://www.gskill.com/qvl/165/393/1665020484/F5-6000J3238G32GX2-TZ5N-QVL
    Shows no support for EVGA Motherboards under QVL. Also this Ram is for AMD Platforms (Ryzen 7000 series CPUs).
    post edited by bcavnaugh - 2023/02/20 18:02:34

    Associate Code: 9E88QK5L7811G3H


     
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