I purchased the classy 3 weeks ago, now EVGA has the Dark available for sale on website, how can I return the Classy then to purchase the Dark, can't see any return option on the website ??
Please advice!
Thanks!

Sajin
Speak with support on the phone about it...
 
https://www.evga.com/about/contactus/

Tried reaching out via email myself.  Still 2 days within having the board for 30 days, but this was their response to me at least.  Wasn't given an option for return/repurchase.
 
"Unfortunately the Dark Kingpin is not available for step up and there are no current plans to add any additional models or products to the step up program at this time."
 
At the end of the day, for me at least, it isn't that big a deal.  As much as I wanted the DKE, I'm really only losing out on a bit of OCing headroom for the RAM specifically, which isn't too big an impact in my case.  The more important aspect is that have I the stability I was significantly lacking on a couple different Asus boards.

rangerscott
Yea they wont take a return just because you dont want it any more. Thats what the "step-up" option is "if" it is available.

Well, they do, but there are caveats.  They're not unreasonable by any means, but I'd consider any deviations to the policy to be more goodwill exceptions than anything else.  Regardless, I had to try (my comment was by no means to reflect EVGA in a negative light in any aspect).
 
Refunds:

• EVGA only offers refunds on products purchased directly from EVGA.com within 14 days of purchase and are subject to a 15% restocking fee if opened.
  • For products not purchased at EVGA.com, refund claims must be processed through the original vendor's return policy.
• EVGA does not cover shipping for returning the product for a refund.

jenksdrummer
Why bother with a lateral move like that? On paper they seem pretty much the same??

Can't speak for op, but I'd rather have the DKE specifically because of the memory performance differences.