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Z390 dark wont display

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Gtx2677
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2019/08/09 08:56:31 (permalink)
I just got the motherboard and decided to make a test bench for it I've got a 9900k cooled by a h115i platinum. I got the 24 pin and 8 pin cpu connected, I've tried running it with my gpu and the integrated graphics. Tried switching out memory but it will not display anything on my monitor. I get codes 7F 30 00 4C and 80. I've used my new m. 2 nvme drive and a couple sata ssds to no avail. Any help is appreciated.
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    bcavnaugh
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    Re: Z390 dark wont display 2019/08/09 09:23:48 (permalink)
    Welcome to the Forum
    7F Reserved for future AMI DXE codes
    30 Reserved for ASL (see ASL Status Codes section below)
    00
    4C OEM post memory initialization codes
    80 OEM DXE initialization codes
    Sound like you have a Memory issue.
     
    Information about your Computer to allow members to help you.
     
    Motherboard
    Make:
    Model:
    Bios Version:
    Is Bios Current Yes or No.
    CPU
    Model:
    Settings:
     
    CPU Cooler Type
    Make:
    Model:
     
    Memory
    Make:
    Model:
    Settings:
     
    M.2 Devices:
    Socket 1:
    Socket 2:
    Socket 3:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    PSU
    Make:
    Model:
    AGE:
    Using One PCIe Power Cable or Two Separate PCIe Power Cables?
    Location US, EU, Other for Voltage or Power.
     
    UPS Unit
    Make:
    Model:
     
    Surge Protector
    Make:
    Model:
     
    Monitor
    Make:
    Model:
    Video Cable Type Used:
     
    Monitor
    Make:
    Model:
    Video Cable Type Used: 
     
    Monitor
    Make:
    Model:
    Video Cable Type Used: 

    TV’s
    Make:
    Model:
    Video Cable Type Used:
     
    Other PCI/PCIe installed Devices
    Make:
    Model:
    Slot Number Installed:
    Driver Version:
     
    Other PCI/PCIe installed Devices
    Make:
    Model:
    Slot Number Installed:
    Driver Version:
     
    OS:
    OS Version:
    Service Pack Level:
    Windows/Patch Level:
    (1803 1809 or 1903)
    post edited by bcavnaugh - 2019/08/09 09:29:25

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    #2
    Cool GTX
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    Re: Z390 dark wont display 2019/08/09 09:33:53 (permalink)
    test with 1 - RAM - check manual for correct placement
     
    ease up on the CPU cooler if you bottomed the mounting hardware - ?  CPU controls the RAM
     
    Is it mounted in the Case ?
     
    your Monitor port /input - selected correct one or in "Auto mode" ?
     
    Can't enter BIOS screen ?
     
     

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    Gtx2677
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    Re: Z390 dark wont display 2019/08/09 09:44:13 (permalink)
    I've used single channel memory, dual channel. I've mounted it on the case and it did not work either. I'm stuck using a test bench in the meantime. I've used the correct monitor input. I cannot enter the bios because it's not being displayed.
    #4
    EVGA_Lee
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    Re: Z390 dark wont display 2019/08/09 09:49:41 (permalink)
    Don't rule out the CPU.  We recently had a test system up here that posted similar codes (and often would hang at 7F), where it turned out to be a bad CPU when tested in a couple other motherboards.
     
    That doesn't mean it is the CPU, of course, but it is a possibility.
    #5
    Gtx2677
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    Re: Z390 dark wont display 2019/08/09 09:59:08 (permalink)
    I don't have a keen eye, but I can post a picture of the socket. I'm not too sure how bent pins are supposed to look like so I guess that could help. Also the cpu is brand new from Amazon and I got it yesterday.
    #6
    Gtx2677
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    Re: Z390 dark wont display 2019/08/09 10:09:34 (permalink)
    Something new just happened, when using the bottom memory channel by itself a d7 post code appears followed by 5 beeps and then an A2 code appears. And still no display
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    bcavnaugh
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    Re: Z390 dark wont display 2019/08/09 10:16:51 (permalink)
    Gtx2677
    Something new just happened, when using the bottom memory channel by itself a d7 post code appears followed by 5 beeps and then an A2 code appears. And still no display

    Put the Graphics Card back in --- D7

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    #8
    Gtx2677
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    Re: Z390 dark wont display 2019/08/09 10:21:00 (permalink)
    It was connected already
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    bcavnaugh
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    Re: Z390 dark wont display 2019/08/09 10:37:53 (permalink)
    Gtx2677
    It was connected already

    With what Video Cable?
    Turn you Monitor Off by unplugging it.
    Wait a Minute and plug in the Monitor
    Power on your Computer and then turn on your Monitor.
    D7 can also be caused by the Power Supply.
     
    If you really want help what I post in Post #2 was not a joke and is needed to really help you.
    Or we end up asking this and asking that your list of your hardware will tell us what the issue could be with just knowing your hardware.
    post edited by bcavnaugh - 2019/08/09 10:41:28

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    Cool GTX
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    Re: Z390 dark wont display 2019/08/09 10:48:44 (permalink)

    agreed - please list all hardware
     
    What monitor ?  Does it have deep sleep setting - In the monitor - Turn it Off
     
    Is the GPU connected with the proper PCIe cable in each port ?
     
     

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    Gtx2677
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    Re: Z390 dark wont display 2019/08/09 11:55:27 (permalink)
    I tried Display port, hdmi, minidp to dp, and mini dp to hdmi. I'm transferring from an X99 system that's using the same psu. Psu is the 850w G3 I've tried my titan z and 2080ti kingpin, gskill trident z royal 3200 cl16, h115i platinum aio, 500gb 970 evo plus m. 2 nvme, 500gb 860 evo sata.
    #12
    bcavnaugh
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    Re: Z390 dark wont display 2019/08/09 11:57:45 (permalink)
    Sounds like you are trying to use an OS that was installed on another Motherboard and with a Different Chipset on this New MB.
    Make and Model/Part Numbers is what we need to help you.
    post edited by bcavnaugh - 2019/08/09 12:00:00

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    Gtx2677
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    Re: Z390 dark wont display 2019/08/09 12:10:17 (permalink)
    I also tried powering it on without an ssd but it didn't display anything, monitor is a dell p2414h
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    Gtx2677
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    Re: Z390 dark wont display 2019/08/09 12:14:36 (permalink)
     
    This is how the socket looks like

    Attached Image(s)

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    Sajin
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    Re: Z390 dark wont display 2019/08/09 12:29:17 (permalink)
    Well there is your problem.
    #16
    bcavnaugh
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    Re: Z390 dark wont display 2019/08/09 12:35:04 (permalink)

    Attached Image(s)


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    #17
    Cool GTX
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    Re: Z390 dark wont display 2019/08/09 12:37:03 (permalink)
    bent pins

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    Gtx2677
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    Re: Z390 dark wont display 2019/08/09 12:37:18 (permalink)
    Well isnt that lovely. How do I go about getting it fixed
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    Cool GTX
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    Re: Z390 dark wont display 2019/08/09 12:46:48 (permalink)
    Small tools / tweezers, pen shell / & a very steady hand
     
    You Might get them straight before they break.
     
    Bent Pins are Excluded from the Warranty coverage
     
     
     
    I've never used this Company - they do offer the service -in CA
     
    ps3specialist
    computer-motherboard-damaged-cpu-socket-replacement-service/


    Shipping, Returns & buyer questions
     
     
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    DEJ915
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    Re: Z390 dark wont display 2019/08/09 23:28:00 (permalink)
    You could also try calling up a jewelry / watch repair place and see if they'll look at it.
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    Gtx2677
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    Re: Z390 dark wont display 2019/08/10 14:16:37 (permalink)
    Motherboard shows now shows post screen gives A2 code and screen goes black again.
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    Sajin
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    Re: Z390 dark wont display 2019/08/10 14:18:06 (permalink)
    A2 is a CMOS Checksum Error. This will occur if the CMOS has been reset or cleared. When receiving A2 code, press F1 to skip BIOS setup or F12 to enter BIOS.
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    bcavnaugh
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    Re: Z390 dark wont display 2019/08/10 14:18:50 (permalink)
    Gtx2677
    Motherboard shows now shows post screen gives A2 code and screen goes black again.

    Did you fix this Bent Pin(s)?


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    Gtx2677
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    Re: Z390 dark wont display 2019/08/10 14:21:19 (permalink)
    Sure did
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    bcavnaugh
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    Re: Z390 dark wont display 2019/08/10 14:30:36 (permalink)
    Gtx2677
    Sure did



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    Gtx2677
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    Re: Z390 dark wont display 2019/08/10 14:34:39 (permalink)
    Another update, motherboard boots I'm in the bios but gpu is not working in top x16 pcie slot
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    bcavnaugh
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    Re: Z390 dark wont display 2019/08/10 14:52:03 (permalink)
    Gtx2677
    Another update, motherboard boots I'm in the bios but gpu is not working in top x16 pcie slot

    A Bent CPU Socket Pin can cause this.

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    Cool GTX
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    Re: Z390 dark wont display 2019/08/10 15:00:10 (permalink)
    Gtx2677
    Another update, motherboard boots I'm in the bios but gpu is not working in top x16 pcie slot



    Your using the CPU's - iGPU to run your monitor ?
     
    The GPU is installed, sitting level in the PCIe slot & locked, w/ All PCIe cable connected & You do not see it in BIOS ?
     
    Did you check that the PCIe slot is Not Turned Off on the MB ---> check the switch - with power unplugged ---> cycle that switch a few times if it is already On
     
    What GPU ?
     
    Does it Work in a different PCIe slot ?

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    Gtx2677
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    Re: Z390 dark wont display 2019/08/10 15:01:42 (permalink)
    As in the card is in the slot with dp cable and no display, the card does work on the other slots
    #30
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