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Helpful ReplyZ390 Dark (potentially) killed my 8700k *(cpu okay, Z390 Dark Dead)

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AegisFLCL
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2019/03/10 17:43:29 (permalink)
So my z390 dark came in on friday and I finally got the chance to install everything in my Evolv X. After a few hours of routing cables neatly and such the system booted up first try. All bios settings were left stock, and the system booted into windows without any issue. It was dinner time so I decided to stream some music on the pc while I went to cook. Halfway through making dinner I hear the music cut out and turn to see the PC shut off.
 
I open up the case panel and check to see if anything fishy was going on inside in terms of cables, but nothing was misplaced/out of the ordinary. I switched the psu off for a minute and then back on. I then attempted to power the pc up with the onboard power switch, i hear my switch on but the pc does not start up. A few seconds later the leds on my ram come on, and thats when i notice the voltage status shows no source for vcore, vdimm, and the other major cpu voltages.
 
Everything was connected properly, nothing was overclocked, nothing in the bios was modded except for disabling fast boot, and the entire pc power wise is on a surge protector. I'll swap the cpu back over to my Aorus Master but I'm fairly confident it's dead. System was running fine since November, and I just had to go and buy the Dark :(. I'll do some more investigating and update the thread as I go, but the only change in system config was the z390 Dark.
 
Specs:
 
8700k
EVGA z390 Dark
2x8GB Trident Z 3600
EVGA G2 750w
Evolv X
970 Evo m.2 (main SSD) 
post edited by AegisFLCL - 2019/03/12 17:36:56
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bcavnaugh
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 17:47:13 (permalink)
Do not really think the Motherboard Killed your CPU.
Unless you powered it on without a CPU Cooler Installed.
It also sound like you installed the OS on anther Motherboard (Computer) and used that install on your new Z390 Dark.
I would start with replacing the the Power Supply and ALL the Cables.
 
post edited by bcavnaugh - 2019/03/10 17:56:36

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GGTV-Jon
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 17:48:31 (permalink)
What were you running for cooling, and what is the GPU?


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JacobB
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 17:48:57 (permalink)
Hello,
 
That sounds extremely unfortunate. Was there an indication that the issue was sourced from the board, or that the issue is with the CPU?
 
Also, since in your title, it says "Cooked", is there any smoke smell of signs of burn damage?
 
-Jacob B.
post edited by EVGATech_JacobB - 2019/03/10 17:53:56
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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 18:05:04 (permalink)
Thermalright TS140 Direct with MX-4 for cooling
Radeon 7 for a GPU
 
Everything was installed properly, and clearly the system worked (however short lived that was), OS install is likely 99% irrelevant, made sure not to over-tighten any part of the mounting system for the cpu cooler as I always do.
 
Cooked wasn't the proper term, or at least not yet, I'll take a look at the back of the PCB and also check the CPU when I remove it from the socket to swap it to the Aorus Master.
 
And yes I bought an EVGA Dark to not even bother mounting a CPU cooler to it and expecting my cpu to survive...
 
The only indication as of now that it was the board was the fact that I've had the same exact system running without issue for 5 months now. The only change to the system was the Z390 Dark, and about 10 minutes after booting and getting into windows it randomly dies out of nowhere.
post edited by AegisFLCL - 2019/03/10 18:17:42
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bcavnaugh
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 18:16:09 (permalink)
Maybe bench Test before you install it in the Case.
Check for any Extra Motherboard Standoffs when you remove the Motherboard and pinched wires.
Check that the M.2 is also installed correctly in the Slot.
Are you using any "RGB LED strip extension cables" Noting that the Dark has no RGB Headers on the MB.
Z390 Dark 10 Standoffs 
Z390 AORUS MASTER 9 Standoffs 
 
 
 
post edited by bcavnaugh - 2019/03/10 18:38:15

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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 18:26:04 (permalink)
Swapped to another memory kit, and trying single sticks/different channels to no avail.
 
Currently I get no power to the status LED for Vcore, Vdimm, VCCIO or VCCPL with the system powered "on" (doesn't boot, post, or show any boot sequence codes, only gives power to dimm LEDs).
 
 
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 18:26:23 (permalink)
Looking forward to your update after you disassemble & inspect

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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 19:16:24 (permalink)
How old was that PSU?


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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 19:51:24 (permalink)
PSU is 3 years old I think, was RMA'd for a replacement unit at some point because the fan died.
 
No scorch marks on the PCB or CPU as far as I can see. Calling it a night for now, I'll drop the cpu into my CM5 and Aorus Master setup tomorrow.
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/10 21:35:34 (permalink)
Are you going to be using the same PSU?


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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 05:12:45 (permalink)
Flip bios switch to another bios and try to boot.
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JacobB
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 10:18:29 (permalink)
AegisFLCL
PSU is 3 years old I think, was RMA'd for a replacement unit at some point because the fan died.
 
No scorch marks on the PCB or CPU as far as I can see. Calling it a night for now, I'll drop the cpu into my CM5 and Aorus Master setup tomorrow.


Let us know if that CPU is working in another system!
 
-Jacob B.
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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 17:18:47 (permalink) ☄ Helpfulby Cool GTX 2019/03/12 13:00:44
Dropped the CPU into the Aorus Master with all the other same components except a different pair of PSU cables, good news the cpu and everything works, bad news the Z390 Dark won't post.
 
I've tried both sets of PSU cables, both my Team Dark and Trident Z kits, tried all three bios positions, no gpu, no SSD installed,  no fan cables plugged in, and running the system outside of a case. I cannot find any sign of physical damage on the motherboard; no scorch marks, no leaky/burnt caps, no bent pins in the cpu socket, and no damage or marks on the back of the CPU.
 
I guess Ill have to RMA the board sadly. Really at a loss for what happened, honestly the first part I've ever had die on me outside of one GPU from old age.
post edited by AegisFLCL - 2019/03/11 17:22:24
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bcavnaugh
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 17:22:24 (permalink)
"different pair of PSU cables"?
What Two Power Supplies?

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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 17:23:22 (permalink)
bcavnaugh
"different pair of PSU cables"?


I have a colored set purchased from EVGA for my G2, the ones I have been using in my CM5 Maker, and also the stock set that came with the G2.
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bcavnaugh
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 17:24:57 (permalink)
What is a CM5 Maker?

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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 17:27:04 (permalink)
Coolermaster Mastercase 5 Maker
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bcavnaugh
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 17:33:30 (permalink)
Did you Bench Test the EVGA Motherboard?
That is test the MB not mounted in a Case.

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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 17:47:04 (permalink)
bcavnaugh
Did you Bench Test the EVGA Motherboard?
That is test the MB not mounted in a Case.




Yes. Tested every possible configuration I can without having access to another CPU or PSU on hand. Every piece of hardware works perfectly in my other setup. The Dark will not post; powers ram leds, but voltage indicators show no vcore, vdimm, vccio, or vccpl present (according to onboard indicator leds). I can hear the PSU switch on, but aside from that and the ram leds nothing happens.
 
Ive tried no gpu, 1 dimm (both slots), different set of ram, no fan headers connected, different psu cables, no ssd, both m.2 slots. All result in the same lack of post while all of the hardware works with my Aorus Master.
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 18:11:21 (permalink)
Just to clarify, you did not mix / use the cables for the EVGA PSU with the C5 correct?


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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 18:16:10 (permalink)
GGTV-Jon
Just to clarify, you did not mix / use the cables for the EVGA PSU with the C5 correct?



No. It was either all stock cables, or all of the colored set from EVGA. I never mixed the cables.
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/11 20:16:05 (permalink)
Edit:  The answer to the question I was going to ask has already been answered.
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/12 08:12:37 (permalink)
Oddly I had this exact thing happen recently on a z370 ftw. Was watching YouTube and it just shut off on its own. My testing found the cpu to be dead (g5500 was able to boot) so I bought an aorus master and 9900k.

I don't trust evga mother boards any more, especially after seeing your similar situation. CPUs statistically don't just randomly die.

On another note I'm really happy with the z390 aorus master/9900k.
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/12 12:50:54 (permalink)
satchmo0016
Oddly I had this exact thing happen recently on a z370 ftw. Was watching YouTube and it just shut off on its own. My testing found the cpu to be dead (g5500 was able to boot) so I bought an aorus master and 9900k.

I don't trust evga mother boards any more, especially after seeing your similar situation. CPUs statistically don't just randomly die.

On another note I'm really happy with the z390 aorus master/9900k.



In post 14 OP edited his post and said "He put the CPU in another board
satchmo0016
Oddly I had this exact thing happen recently on a z370 ftw. Was watching YouTube and it just shut off on its own. My testing found the cpu to be dead (g5500 was able to boot) so I bought an aorus master and 9900k.

I don't trust evga mother boards any more, especially after seeing your similar situation. CPUs statistically don't just randomly die.

On another note I'm really happy with the z390 aorus master/9900k.



Sorry you had issue with your board and CPU. Bad boards are not common, but do happen.
The OP edited his post in post 14 and said " He swapped out the CPU into another board and the CPU was fine"
He is going to RMA the motherboard. It happens with electronics, I bet about 5% go bad.
Always seems 10% of reviews on most all/any computer parts, 10% of the reviews are bad.
 
I have two EVGA z370 FTW boards, two x99 Classified and one x99 FTW, one x79 classified, one Asrock 370 killer, one Asus x99 Strix, five Asus x79 P9 IMPI workstation boards, two Asrock dual socket LGA 2011 They all work fine, no issues at all
One other EVGA x79 I have has issues, but it looks like it has a bent pin or two. Going to try to fix them and see.
 
 

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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/12 13:01:41 (permalink)
AegisFLCL
Dropped the CPU into the Aorus Master with all the other same components except a different pair of PSU cables, good news the cpu and everything works, bad news the Z390 Dark won't post.
 
I've tried both sets of PSU cables, both my Team Dark and Trident Z kits, tried all three bios positions, no gpu, no SSD installed,  no fan cables plugged in, and running the system outside of a case. I cannot find any sign of physical damage on the motherboard; no scorch marks, no leaky/burnt caps, no bent pins in the cpu socket, and no damage or marks on the back of the CPU.
 
I guess Ill have to RMA the board sadly. Really at a loss for what happened, honestly the first part I've ever had die on me outside of one GPU from old age.




CPU is Not Dead
 
Let us Know how your RMA of the MB goes
 
NOTE:  You Can Update the Title in your First Post   (open with edit Feature)

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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/12 15:58:44 (permalink)
AegisFLCL
bcavnaugh
Did you Bench Test the EVGA Motherboard?
That is test the MB not mounted in a Case.




Yes. Tested every possible configuration I can without having access to another CPU or PSU on hand. Every piece of hardware works perfectly in my other setup. The Dark will not post; powers ram leds, but voltage indicators show no vcore, vdimm, vccio, or vccpl present (according to onboard indicator leds). I can hear the PSU switch on, but aside from that and the ram leds nothing happens.
 
Ive tried no gpu, 1 dimm (both slots), different set of ram, no fan headers connected, different psu cables, no ssd, both m.2 slots. All result in the same lack of post while all of the hardware works with my Aorus Master.


Did you get any POST code outputs or anything?
 
-Jacob B.
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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/12 17:35:37 (permalink)
EVGATech_JacobB
Did you get any POST code outputs or anything?
 
-Jacob B.




No post codes. The only status indication through the board when attempting to switch the pc on via the case power or by the onboard power switch was power to the dimm leds on my trident Z kit and some of the voltage presence indicator lights. No power to fans, and no output from the onboard post code display.
 
Also I'll note again that the voltage status indicators for vcore, vdimm, vccio, and vcpll were all off! Caterr light and the remainder of the voltage indicators all showed white LED when attempting to power the board.
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/12 18:13:44 (permalink)
That is about what my Z370 FTW MB did with my 1300 G2 PSU, I used a SuperNOVA 1000 G3 and it fired right up.

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AegisFLCL
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Re: Z390 Dark (potentially) cooked my 8700k? 2019/03/12 18:23:56 (permalink)
I might be able to grab the new 650w G3 we have at work and test it out, not getting my hopes up though. Not sure why the PSU would be an issue when it's working fine on my Aorus Master, last time I checked hwinfo 3.3v, 5v, and 12v were all well within spec (not that software is not always the most accurate source), maybe ill check it with my DMM tonight.
 
*update
 
Checked the the idle voltages with just the psu powered on:
 
12v rail reads 12.26v
5v rail reads 5.05v
3.3v rail reads 3.32v
 
All seem to be well within spec.
post edited by AegisFLCL - 2019/03/12 18:42:34
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