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Helpful ReplyHot!Z390 Dark RAM XMP suddenly not bootable after GPU died.

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RainStryke
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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/01 21:03:40 (permalink) ☄ Helpfulby HE4THEN 2020/09/02 00:23:30
I'd still try and clean it to see if you can get some of the corrosion off of it. Just make sure it's a soft or medium tooth brush so it's not abrasive to the PCB. Some canned air to dry it up... Getting full contact on all pins could be what you need for that XMP profile to work. 

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HE4THEN
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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/02 00:23:27 (permalink)
Thanks a lot! Will head out and get a proper brush. Just got the green light talking to technical support. It is recommended/allowed to use Isopropyl Alcohol (91% and up, recommended 99%) to carefully clean the pins. Does not affect eventual warranty claims (of course one should not make things worse or physically damage pins - makes sense I guess).

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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/02 19:35:42 (permalink)
Update:

Pre-cleaning preparations taken:
1. Removed all cables from the motherboard.
2. Removed everything on the motherboard (CPU, RAM, GPU, M.2 NVME etc)
3. Removed CMOS battery.
4. Toggled power buttons a few times.
5. Held power button pressed for a minute.
6. Waited 5+ hours for any remaining electrical charge to be flushed.

Cleaning:

1. Used 96% Isopropyl Alcohol to appropriately soak affected pins in said substance.

2. After a few minutes started lightly scrubbing with toothbrush. Toothbrush was soaked in same substance, not dry.
(Tip: I did cut all toothbrush fibers except the top row so I could precisely brush only where I needed.)

3. A few scrubs after used a microfiber cloth (doesn't leave any residue/fibers) to carefully catch/remove any loose material.

4. Repeated step a few times untill pins were visually as clean as possible(clean but not perfect).

5. Waited 5 hours for isopropyl solution and the amount of water in it to evaporate.


As I write this I have successfully ran:
Single RAM stick in the upper bank: MemTest64 for 30 minutes / pass - no crash.
Single RAM stick in the lower bank: Running at the moment.
Single stick XMP: Enabled 4.000MHz @ 1.364v (1.35v)

Edit: Single RAM stick in the lower bank: MemTest64 for 34 minutes / pass - no crash.

Everything till this point was with the i3-9100F
post edited by HE4THEN - 2020/09/02 19:44:16

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#33
Nealx01
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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/02 19:39:34 (permalink)
excellent man! glad its going well so far. let us know when you have things totally satisfactory! 
always happy to hear someone rolled up their sleeves, and tried and succeeded in solving a problem. so many people are quick to throw in the towel. and blame it on someone else


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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/02 20:53:07 (permalink)
Kit in both banks: MemTest64 for 54 minutes / pass - no crash. I3-9100F

Now: Enabling XMP with 2 modules: no boot. Complete chaos ensues on the motherboard(blinking Lightshow).
2 modules with XMP Enabled and manually raising dimm voltage to 1.4v - same result.

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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/02 20:57:27 (permalink)
Just did a CMOS reset and changed nothing except RAM voltage to 1.35V(1.364V). To see if RAM voltage causes crash. No crash - of course at standard timings 2667MHz.

Edit: Selected XMP profile and then selected 3000 MHz instead of 4000MHz. No boot.

Edit2: Selected manual at Memory tab.
Selected memory frequency 3000MHz and set 1.35v DIMM. Nothing else changed. No boot.
post edited by HE4THEN - 2020/09/02 21:08:52

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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/02 21:20:22 (permalink)
Try with the 9900k since the i3 has a lesser quality IMC... i kinda don't expect that to help but still try. Damn. I was hoping you had it solved😕


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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/02 22:49:22 (permalink)
Can't tell for sure if solved or if crashes happen again but I've got some good news for now:

At the moment running @ XMP Enabled 4000MHz / everything auto. I enabled XMP, didn't restart but selected 3000 MHz and went up in 100MHz steps to see if it crashes at a certain value. Increased till 4000 MHz and is now running in the background as I type.

9900KS has the 9100F cooler on it (not stressing and not planning to as temps obviously would shoot past 100 in no time and all I have running is YouTube playing random videos in the Microsoft Edge browser. Am past by the 17 minute uptime mark which is amazing considering I couldn't run XMP @ 4000 MHz at all ever since GPU died. Just a single SSD connected with a fresh windows 10 install.

But with the least load possible(at the moment) I am wondering if that's just a temporary fix and if symptoms might come back.


EDIT: Made it to 30 minutes uptime. Will post an update if it runs fine with everything back on it (1060 GTX, NVME, SSD etc.)
post edited by HE4THEN - 2020/09/02 23:00:15

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Nealx01
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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/02 23:06:27 (permalink)
yea thats a valid concern.. its a bummer you dont have another set of ddr4 that you can toss in to see if the issues persist. 

i have a 9900k.. 9900KS z390dark and the exact same memory kit your using here. i would offer to throw them all onto my testbench but im not sure it will do much to help. you said you had that kit running at XMP since around xmas time. so we know the dark CAN run those memory ICs.. just that there is some issue with your specific parts. so me trying to reproduce an issue might not be of any help. 
maybe try to track down a friend with some ddr4 you can borrow for a day or 2 or even better test your kit on their system if possible. if you can run stress tests for as long as possible to see if you can get any irregularities. if your kit is at fault Micron has amazing support for waranty and RMAs also. i just had a faulty SSD replaced and it came today by coincidence. process was extremely consumer friendly. no hoops to jump thru and no silly policies  
let me know if you would like me to throw all the same parts you have together and see what my results are. i might be able to do it tmro if you can get back to me quick enough.

other thought, did you possibly move switch the bios by accident? probably not, but something to check in case you overlooked it. 





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HE4THEN
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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/03 01:34:26 (permalink)
Something is seriously wrong with this motherboard. I put everything back in the case. Connected everything properly and as soon as I boot into windows I get a KERNEL_SECURITY_CHECK_FAILURE bluescreen. Then... I went to BIOS. Checked all settings are the same as when I had it on that plastic bench plate that came with the dark. Everything the same... except when I routinely do the EVGA bios stress test, the frikin CPU goes up to 1.6v!!!!! This board is cursed!!!! What the hell is going on?? Turned it off right away of course. I am absolutely clueless as to what is going on. Set the CPU to override @ 1.3v and it seemed to boot, a minute in I'm getting "KMODE_EXCEPTION_NOT_HANDLED What failed? NETIO.SYS" Restarting... bluescreen while in logon window: MEMORY_MANAGEMENT.

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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/03 01:43:26 (permalink)
Nealx01
yea thats a valid concern.. its a bummer you dont have another set of ddr4 that you can toss in to see if the issues persist. 

i have a 9900k.. 9900KS z390dark and the exact same memory kit your using here. i would offer to throw them all onto my testbench but im not sure it will do much to help. you said you had that kit running at XMP since around xmas time. so we know the dark CAN run those memory ICs.. just that there is some issue with your specific parts. so me trying to reproduce an issue might not be of any help. 
maybe try to track down a friend with some ddr4 you can borrow for a day or 2 or even better test your kit on their system if possible. if you can run stress tests for as long as possible to see if you can get any irregularities. if your kit is at fault Micron has amazing support for waranty and RMAs also. i just had a faulty SSD replaced and it came today by coincidence. process was extremely consumer friendly. no hoops to jump thru and no silly policies  
let me know if you would like me to throw all the same parts you have together and see what my results are. i might be able to do it tmro if you can get back to me quick enough.

other thought, did you possibly move switch the bios by accident? probably not, but something to check in case you overlooked it. 





Thanks. It feels like I slowly have to RMA every single part of my system. Because I just can't seem to track down what's going on. And absolutely, the system ran absolutely fine. Pushed maybe not to the limits but I had months and months where there were no issues. System was going full speed ahead all the time, no hiccups.

Just noticed CPU Die Temperature shows 51C. That's the first time I see that as well. Never been that high in BIOS.

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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/03 01:48:08 (permalink)
Every single time I restart I get a new bluescreen:
CRITICAL_PROCESS_DIED
the
ATTEMPTED_WRITE_TO_READONLY_MEMORY

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#42
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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/03 02:12:49 (permalink)
No way around it. Motherboard back in same condition with both CPU's. No boot like in the beginning when problem first appeared (GPU death). It's like riding down a hill with a flat tire, you'll get to the bottom but not in one piece(can't find a better way to describe it). Seems like I have to start an RMA today...

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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/03 05:16:25 (permalink)
Well thats really unfortunate. To be captain obvious here... the bios stress test is total trash .and they are with every board from almosy every brand. asus has the only decent AI overclocking software. Its genuinely pretty decent.
I consider the evga bios stress test totally useless.
Those errors aren't actually that helpful in figuring out exactly went wrong. They are basicly some of the dozen or so errors that are really common with unstable overclocks.
Altho I've never actually seen the critical process one or read/write error. Those sound more abnormal
It sounds like your at about whits end. Maybe sending in the board is the best course. Just don't expect the bios stress test to be of any use period. Its totally irrelevant. Of course it's still possible the issues persist after you get a new board or yours repaired. Its still possible your ram kit is at fault. It appears you don't have a good way to determine if that's at fault or not.
post edited by Nealx01 - 2020/09/03 05:20:47


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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/03 05:35:36 (permalink)
Almost lost my mind... when you get into the Bios and open the first page you have the multiplier and such.

There's a voltage setting and that was showing 1.559 (I took a picture of it where everything is at auto and the voltage is that to the left, right after CMOS reset)

So I assume the voltage was set to that at start by the motherboard (?) and caused the CATERR crash when CPU voltage went up right before crash(?).

That would also explain why the 'CPU Die Temperature' was showing 51-53 degrees in bios. That's extreme with no load at all, no? CLC 360 was not the problem.

Just guessing though.

It's a shame really, thought I could maybe keep myself and of course EVGA from havig to deal with another RMA.

I might be able to test before sending the board for RMA, it usually takes a day or two for the RMA to get approved. I'll report/update here if I got the chance to.

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#45
RainStryke
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Re: Z390 Dark RAM XMP suddenly not bootable after GPU died. 2020/09/03 16:29:54 (permalink)
CPU die temp isn't the same as CPU IHS temp, it can have a large variance. My IHS temp will max out around 40C but I can see the CPU die temp go up to 80-100C for a second or two and normalize back to 40C depending on what i'm doing.
 
In my opinion, most things are pointing towards the motherboard... RMA's take quite some time to process, like 3-6 weeks for motherboards.
post edited by RainStryke - 2020/09/04 01:33:57

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