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Z370 Micro and HTC Vive Camera

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z0oinks
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2019/01/09 08:58:03 (permalink)
I've been having a lot of difficulty getting the camera on my HTC Vive to work on my new desktop using the Z370 Micro.
It shows up in Device Manager under Cameras as "HTC Vive" and it says it's working properly. SteamVR allows me to enable the camera, but it fails all tests when I do the Rate Test.
I've tried every USB port on the motherboard as well as on my case.
 
I went on chat support with HTC and he had me do a whole lot of troubleshooting, removing Vive drivers, uninstalling SteamVR and deleting saved preferences, bypassing the Link Box- you name it.
After all of those failed, I thought to try it on my laptop, a Surface Book with Performance Base with the i7 CPU. Surprisingly, it worked without any problems, meaning that the issue lies within my motherboard.
 
After I got off chat, I installed all the latest drivers from the EVGA website and tried everything again, but still ran into the same problem.
Also, the camera doesn't work when I use the Vive Wireless Adapter, which connects through a PCIe card instead of USB.
 
Does anyone here have any suggestions, or do any of you have this motherboard and are able to use the camera?
#1

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    GGTV-Jon
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    Re: Z370 Micro and HTC Vive Camera 2019/01/09 10:40:40 (permalink)
    Go ahead and list the rest of your build - cpu, gpu ect
    What driver package are you running for the chipset?
     
    Does you system pass Vive's "Test your PC" downloadable test found on this page? - https://www.vive.com/us/p...irtual-reality-system/
    #2
    z0oinks
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    Re: Z370 Micro and HTC Vive Camera 2019/01/09 10:48:36 (permalink)
    My full part list is as follows:
    • i5-8600K
    • Z370 Micro
    • Crucial Ballistix Sport AT 16GB (2 x 8GB) DDR4-3000
    • Toshiba X300 5TB 3.5" 7200RPM HDD
    • A 256GB SSD I had lying around at work, can't recall the brand
    • GeForce GTX 1080 8GB
    • EVGA SuperNOVA G2 750W PSU
     
    I upgraded the chipset to version 10.1.1.44 while I upgraded all my drivers today.
     
    Yes, it does pass the Vive system test
    post edited by z0oinks - 2019/01/09 10:52:53
    #3
    GGTV-Jon
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    Re: Z370 Micro and HTC Vive Camera 2019/01/11 13:10:14 (permalink)
    I don't have a VR headset, in reality you will need someone with at least a VIVE to help.
     
    I know you said you had steam VR installed, did you install the actual VIVE software? Or is that the "Driver" package?
    https://www.vive.com/us/setup/vive/
     
    As to your PCIe adapter - https://www.vive.com/eu/support/accessory/category_howto/vive-wireless-adapter.html
     
    Perhaps a mod could link / move this to General Hardware or something to see if the OP gets better eyes on this
    #4
    z0oinks
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    Re: Z370 Micro and HTC Vive Camera 2019/01/11 13:16:49 (permalink)
    I installed the Vive software, which includes all the drivers for it.
     
    As far as that FAQ page goes, I don't see anything about the camera on it.
    One thing to note is that the microphone does work, and typically people say that either neither work or both do.
    #5
    GGTV-Jon
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    Re: Z370 Micro and HTC Vive Camera 2019/01/11 14:28:04 (permalink)
    The link was in regards to your statement about the the wireless adapter
    #6
    z0oinks
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    Re: Z370 Micro and HTC Vive Camera 2019/01/12 08:55:09 (permalink)
    The Wireless Adapter itself works, I was just mentioning that the camera doesn't work via USB or the Wireless Adapter.
    #7
    z0oinks
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    Re: Z370 Micro and HTC Vive Camera 2019/01/13 18:03:01 (permalink)
    I just tried a powered USB 2.0 hub and it the camera still does not work when I have it in wired mode.
    Although it's a 2.0 hub, I tried it on 2.0 and 3.0 ports on the mobo.
    #8
    z0oinks
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    Re: Z370 Micro and HTC Vive Camera 2019/01/14 01:11:38 (permalink)
    Looks like a complete reinstall of Windows did the trick.
     
    This thread can be closed.
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