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Hot!Z20 keys sticking

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archjake
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2021/09/08 10:16:29 (permalink)
Had this new z20 for about 2 months now. Some of my keys are beginning to get stuck down and the volume wheel is also tight. Waste of money so far. I went back to my standard keyboard. I think this mechanical stuff is overrated
#1

18 Replies Related Threads

    EVGA_James
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    Re: Z20 keys sticking 2021/09/08 11:22:02 (permalink)
    The Z20 actually uses optical switches. The switches themselves are just an empty housing, spring, and stem. I would pull off the keycap to see if there is anything sticky on the switch stem that can cause it to not rebound back up. If its one of the longer keys (shift, back space, enter, etc etc) check to make sure that the stabilizers are secure and clipped into the stabilizer wire properly. 


    #2
    archjake
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    Re: Z20 keys sticking 2021/09/09 07:03:58 (permalink)
    Keyboard is still new. Nothing spilled or sticky. It's happened on a couple number keys so far. They rebound right back, but if pressed in a certain way they'll stick down.
    #3
    EVGA_James
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    Re: Z20 keys sticking 2021/09/09 09:49:35 (permalink)
    This might be a one off. I've tried pressing all the keys on the Z20 in various ways and and angles and couldn't get any of the keys to stick. Contact our support team so we can set up a warranty replacement for you. 


    #4
    tomtrade1
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    Re: Z20 keys sticking 2021/09/10 09:35:49 (permalink)
    I have experienced this before as well.
    #5
    Wipeout831
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    Re: Z20 keys sticking 2021/10/03 04:44:34 (permalink)
    I am having the same issue, number three key sticks on mine. 
    #6
    redteamgo
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    Re: Z20 keys sticking 2021/10/03 07:56:35 (permalink)
    I won the clicky Z20 in an EVGA giveaway and it has been excellent since the day I got it. 
    #7
    rdw102020
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    Re: Z20 keys sticking 2021/10/03 16:05:30 (permalink)
    I have been having issues with this. The keys are not actually sticking but they are acting like sticky keys are getting turned on and its almost imposable to clear. I have also been getting issues with it disconnecting and it will stop responding complete. I have tried factory reset and checked for firmware updates as well as updating the drivers. I have the z15 which i used to use and now use for work and it has been flawless. 
     
    #8
    Wipeout831
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    Re: Z20 keys sticking 2021/10/04 11:28:47 (permalink)
    I was able to fix the sticking key issue!
     
    1) Use the tool that came in the box to remove the key.
    2) Once removed if you look under it you might find a bump from the manufacturing, use an exacto knife or some kind of small knife to carefully smooth it out.
     
    Once I shaved some plastic away it worked perfectly! Hope this helps!
    #9
    EVGA_James
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    Re: Z20 keys sticking 2021/10/04 13:19:01 (permalink)
    rdw102020
    I have been having issues with this. The keys are not actually sticking but they are acting like sticky keys are getting turned on and its almost imposable to clear. I have also been getting issues with it disconnecting and it will stop responding complete. I have tried factory reset and checked for firmware updates as well as updating the drivers. I have the z15 which i used to use and now use for work and it has been flawless. 
     


     
    If you're on a AMD system make sure that your MB bios is update to date. There are still some USB issues with AMD motherboards when using USB 2.0 ports. Make sure to plug the keyboard to a USB 3.0 port. If you're still having issues contact our support team directly for further assistance. 


    #10
    blakesmith
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    Re: Z20 keys sticking 2022/01/29 05:59:03 (permalink)
    Wipeout831
    I was able to fix the sticking key issue!
     
    1) Use the tool that came in the box to remove the key.
    2) Once removed if you look under it you might find a bump from the manufacturing, use an exacto knife or some kind of small knife to carefully smooth it out.
     
    Once I shaved some plastic away it worked perfectly! Hope this helps!


    Thank you! My H key was sticking and I was about to return the keyboard. I just used my thumbnail and scraped off the tiniest little nub from the tool marks left over from the molding process.

    post edited by blakesmith - 2022/01/29 06:03:19
    #11
    lol133736
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    Re: Z20 keys sticking 2022/01/30 08:25:08 (permalink)
    sometimes it happens, make sure your kb is clean
    #12
    kongfuchicken
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    Re: Z20 keys sticking 2022/01/31 13:54:33 (permalink)
    I ran into the same issue on my new, 1 day old linear Z20. The 3 key sticks if I pressed it all the way down.
     
    I took an exacto blade to some minor imperfections on the slight convex protrusion along the height of the plastic key cap and now it works perfectly. After testing every other keys, I didn’t find any other issues.
     
    Thanks to wipeout831 for the solution and blakesmith for the picture!
    #13
    jGecko
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    Re: Z20 keys sticking 2022/02/22 13:48:42 (permalink)
    The problem and the fix is detailed in depth in Dec 13, 2021 post
    https://forums.evga.com/Z...escribed-m3503714.aspx
    #14
    pantera906
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    Re: Z20 keys sticking 2022/03/06 07:49:32 (permalink)
    Wipeout831
    I was able to fix the sticking key issue!
     
    1) Use the tool that came in the box to remove the key.
    2) Once removed if you look under it you might find a bump from the manufacturing, use an exacto knife or some kind of small knife to carefully smooth it out.
     
    Once I shaved some plastic away it worked perfectly! Hope this helps!


     Bingo! Thanks!
    #15
    lastsamurairick
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    Re: Z20 keys sticking 2022/03/14 07:29:04 (permalink)
    I had this issue with backspace key sticking and came up slow. I removed it and push back in again it fix issue. hope your is easy fix as mine was.

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    #16
    ImGoingSpace
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    Re: Z20 keys sticking 2022/05/03 05:43:08 (permalink)
    Came on here to raise the same issue with just my 5 key, and can confirm that shaving the small bump off has fixed all of the sticking i was having with the key!
    #17
    XrayMan
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    Re: Z20 keys sticking 2022/06/20 23:42:33 (permalink)
    blakesmith
    Wipeout831
    I was able to fix the sticking key issue!
     
    1) Use the tool that came in the box to remove the key.
    2) Once removed if you look under it you might find a bump from the manufacturing, use an exacto knife or some kind of small knife to carefully smooth it out.
     
    Once I shaved some plastic away it worked perfectly! Hope this helps!


    Thank you! My H key was sticking and I was about to return the keyboard. I just used my thumbnail and scraped off the tiniest little nub from the tool marks left over from the molding process.





    Worked for me.     

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    #18
    XrayMan
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    Re: Z20 keys sticking 2022/06/20 23:43:26 (permalink)
    Wipeout831
    I was able to fix the sticking key issue!
     
    1) Use the tool that came in the box to remove the key.
    2) Once removed if you look under it you might find a bump from the manufacturing, use an exacto knife or some kind of small knife to carefully smooth it out.
     
    Once I shaved some plastic away it worked perfectly! Hope this helps!




    Thanks.   

                My Affiliate Code: 8WEQVXMCJL
     
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    #19
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