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Z20 Macro Key setting issue

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jfish613
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2021/10/27 19:16:25 (permalink)
The issue is that when I keep pressing another key such as WASD then trigger the macro, my previous input will be stopped. 
The case apply on FFXIV that I would like to keep running and cast a spell with macro key, but when I cast the spell, the character will stop from running.
I am pretty sure that is not related to game setting as my previous macro keyboard are able to do it without any problem.
May I know if there are any solution on it?
#1

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    EVGA_James
    EVGA Product Manager
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    Re: Z20 Macro Key setting issue 2021/10/28 11:53:14 (permalink)
    It may depend on the complexity of your macro and your actions. 
    Are you holding the run key and then pressing the macro. Also make sure you have Nkey rollover enabled and not the 6key  


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    jfish613
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    Re: Z20 Macro Key setting issue 2021/10/30 08:40:42 (permalink)
    EVGA_James
    It may depend on the complexity of your macro and your actions. 
    Are you holding the run key and then pressing the macro. Also make sure you have Nkey rollover enabled and not the 6key  




    Hi James,
    Thank you for the reply, unfortunately that it's not the complexity of the macro or the rollover issue.
    In my case, my setup macro was 
     
    1. Key Down Ctrl 0ms
    2. Key Down Alt 0ms
    3. Key Down 1 0ms 
    4. Key Up Ctrl 0ms
    5. Key Up Alt 0ms
    6. Key Up 1 0ms
     
    I had tested the macro in Games (FFXIV) or even on keyboard tester,
    both my input will got interrupt when the macro key is press down.
    And I am quite sure that the issue is not related to Version of Unleash RGB or Firmware as I updated them both before testing.
     
    By the way, I got the Support Team replied me that the engineer had confirm the issue and they are finding solution on it.
     
     
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    jfish613
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    Re: Z20 Macro Key setting issue 2021/11/10 21:02:15 (permalink)
    Hi All, If you are going to purchase Z20 keyboard and you will use it for MMO like FFXIV
    I strongly recommend you to consider once again.
    I had raised the issue weeks ago and they still don't have a proper solution or any progress.
    It is disappointed that you failed on the gimmck of the keyboard
    #4
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