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Hot!XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0?

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nfun45
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2022/01/17 23:59:24 (permalink)
Hi, with the XR1 Lite plugged into my computer via the USB 2.0 port, HDMI audio is detected and functioning; however, while plugged via the USB 3.0 port (USB 3.2 Gen 2 Type-A), the HDMI audio is detected but not working. Sometimes the sound control will lag and close itself. I don't believe I'm the only one who's run into similar issues with plugging into USB 3.0 as one user's device would fall out of USB 3.0 mode (Blue LED) to USB 2.0 mode (Flashing Purple).
 
EDIT: All cables used are stock including the HDMI cable that comes with the Nintendo Switch
EDIT 2: I uninstalled the NVIDIA Broadcast app and I have not run into any audio issues. I hope this interference will be fixed in a future update
post edited by nfun45 - 2022/01/18 16:01:37
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    siliconrage
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    Re: XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0? 2022/01/27 15:32:33 (permalink)
    This is a confirmed issue. There is currently a new firmware to update the XR1 Lite to fix the audio issue. You can find the new firmware in EVGA download section. The problem I am having is that the firmware update will not work for me. Good Luck. 

    Current System:
     
    Asus Sabertooth 990fx R2.0
    AMD FX 8350 4.4ghz
    16gb DDR3 1866mhz
    Sandisk Ultra 3D SSD 1tb 
    Creative Labs Sound Blaster X-AE 5
    Evga GTX 970 SLI
    Seasonic 1300w Platinum 
    #2
    kaydawgy1999
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    Re: XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0? 2022/02/01 09:46:31 (permalink)
    I can confirm this also. I get NO audio coming from my Series S when using USB3.0 but using 2.0 works no problem. Does anyone have a fix for this? I've updated the latest USB Firmware 01.04.06.06.0501 and MCU Firmware 09.0a
    #3
    EVGA_James
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    Re: XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0? 2022/02/10 16:02:39 (permalink)
    If you haven't a new firmware has been released https://www.evga.com/support/download/


    #4
    nfun45
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    Re: XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0? 2022/02/10 16:16:24 (permalink)
    EVGA_James
    If you haven't a new firmware has been released 


    I'm currently on the 1/5/2022 release firmware
    #5
    kaydawgy1999
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    Re: XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0? 2022/02/11 06:41:58 (permalink)
    EVGA_James
    If you haven't a new firmware has been released 


    The newest update still does not fix the audio issue. 
    #6
    Ikralu
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    Re: XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0? 2022/04/23 09:34:01 (permalink)
    Can confirm that the newest firmware doesn't fix. I bought two of these devices and both of them drop audio constantly. These were shipped to me with the newest firmware. I've even tried disabling HDCP to see if that fixed, but still having the same issue. Adding an audio capture source using the XR1 Lite still drops audio as well. I'm really hoping that you guys fix this issue because spending $160+ on two capture cards for them not to work is frustrating. I have no issues with the video, just audio (which is just as important). 
     
    Here's what I've tried:
    • Two different XR1 Lite capture cards
    • Three different computers
    • Different cables (all of the ones I've been using are stock, but I've even tried using my Oculus USB-C to C cable to see if it were a bandwidth issue)
     
    I've made sure that my video drivers and audio drivers are up to date. The other computers are all up to date. I've double and triple-checked everything. This comes down to an issue with the device. 
    #7
    Jazzem
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    Re: XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0? 2022/05/06 16:25:45 (permalink)
    I'm afraid I can also confirm no audio input, regardless of the OBS settings here. I've seen this issue mentioned a lot online, disappointing to see it seems the device itself is faulty in nature
    #8
    Migizi
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    Re: XR1 Lite HDMI audio working via USB 2.0 but not USB 3.0? 2022/05/12 09:54:40 (permalink)
    has anyone found any solution for this
    #9
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