EVGA

Helpful ReplyX99 Classified Unable to Detect Intel 750 PCIe SSD

Author
Amonfire
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2016/01/08 17:15:35
  • Status: offline
  • Ribbons : 0
2016/01/08 22:39:20 (permalink)
X99 Classified, 5930k, and Windows 10.
 
BIOS is updated to version 119.  I have tried all the NVM settings as well as making sure UEFI is my boot option.  The computer cannot see the drive in the BIOS, Windows, or the Windows installer.
 
The drive is getting power and has it's happy green LED lit.  Unfortunately I can't really do any other drive diagnostics without actually seeing the drive in the BIOS.
 
Is there some other setting I'm missing or is just a bad drive?
#1
ypsylon
SSC Member
  • Total Posts : 526
  • Reward points : 0
  • Joined: 2008/05/06 11:51:29
  • Status: offline
  • Ribbons : 4
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/08 23:56:00 (permalink)
Drive has two LEDs. Green for power and orange for R/W operations. Does orange LED blinks when you power up the machine or just green? Despite no partition or data on clean drive, orange diode should blink at least once or twice during initialization.
 
If there is only green and orange is not active at all it looks like a faulty drive. Can you plug it to different PC? Easiest solution to solve this once and for all (it can be any board, doesn't have to be UEFI equipped, all you need is one PCI-Ex Gen.1-3 slot of X4 to x16 length).
#2
Amonfire
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2016/01/08 17:15:35
  • Status: offline
  • Ribbons : 0
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/09 01:31:05 (permalink)
Yeah, amber light comes on for the first few seconds after the computer is powered on.  Guess I need to scrounge around to see if a friend will lend me a mobo.
 
I mean the mobo notices that there is a gen 3 x4 device in the PCIe slot but it doesn't list anything anywhere else.
post edited by Amonfire - 2016/01/09 01:35:23
#3
rjohnson11
EVGA Forum Moderator
  • Total Posts : 78107
  • Reward points : 0
  • Joined: 2004/10/05 12:44:35
  • Location: Europe
  • Status: online
  • Ribbons : 71
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/09 02:01:51 (permalink)
Amonfire
X99 Classified, 5930k, and Windows 10.
 
BIOS is updated to version 119.  I have tried all the NVM settings as well as making sure UEFI is my boot option.  The computer cannot see the drive in the BIOS, Windows, or the Windows installer.
 
The drive is getting power and has it's happy green LED lit.  Unfortunately I can't really do any other drive diagnostics without actually seeing the drive in the BIOS.
 
Is there some other setting I'm missing or is just a bad drive?


What slot do you have this inserted into? Can you try the very last slot?

Specs: AMD Ryzen 9 3950X,  Corsair MP600 M.2, 64GB Corsair RGB Dominator,  ASUS Crosshair VIII Hero,  Corsair 1000D, EVGA RTX 2070 FTW 3

Associate Code: H5U80QBH6BH0AXF



#4
Amonfire
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2016/01/08 17:15:35
  • Status: offline
  • Ribbons : 0
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/09 02:32:38 (permalink)
It has been tried in all slots but the top two which are occupied by my graphics card.
#5
ypsylon
SSC Member
  • Total Posts : 526
  • Reward points : 0
  • Joined: 2008/05/06 11:51:29
  • Status: offline
  • Ribbons : 4
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/09 08:09:42 (permalink)
Use DIP switch and disable every slot except one for VGA and one for 750. 
 
Slot shouldn't matter. When I ran into issues with my RAID card at first I've booted from ever slot imaginable, but still lane negotiation is a iffy business for EVGA X99 boards.
#6
Amonfire
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2016/01/08 17:15:35
  • Status: offline
  • Ribbons : 0
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/09 11:17:26 (permalink)
No luck with the DIP switches.
#7
ypsylon
SSC Member
  • Total Posts : 526
  • Reward points : 0
  • Joined: 2008/05/06 11:51:29
  • Status: offline
  • Ribbons : 4
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 04:08:36 (permalink)
What is the default BIOS flashed to the board? Did you flashed from old to the newest in one process or incrementally?
 
Technically you should be good just jumping from very old version to new version later. But it's life and sometimes things not working as it should. My oldest BIOS is 1.13. I first upgraded to 1.16 and then incrementally to 18 and 19. Perhaps try one older, you have TriBios option after all. 1.14 is lowest you can go - first with NVMe support.
#8
rjohnson11
EVGA Forum Moderator
  • Total Posts : 78107
  • Reward points : 0
  • Joined: 2004/10/05 12:44:35
  • Location: Europe
  • Status: online
  • Ribbons : 71
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 04:57:42 (permalink)
Please contact EVGA tech support.

Specs: AMD Ryzen 9 3950X,  Corsair MP600 M.2, 64GB Corsair RGB Dominator,  ASUS Crosshair VIII Hero,  Corsair 1000D, EVGA RTX 2070 FTW 3

Associate Code: H5U80QBH6BH0AXF



#9
SuperConker
iCX Member
  • Total Posts : 254
  • Reward points : 0
  • Joined: 2010/08/22 14:55:25
  • Status: offline
  • Ribbons : 3
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 05:29:28 (permalink)
If i recall correctly, NVMe drives don't show up in the Bios as a boot option until there is an operating system on them
(unlike regular s-ata drives which shows up regardless of what's on them or not).
 
You should still be able to see if the drive is detected by the motherboard before installing an OS, 
by going to the "Advanced" menu as seen here:
 

 
The drive should also show up as a PCI-e Gen 3.0 device, running at x4 speed (top right corner of my picture).
post edited by SuperConker - 2016/01/10 05:45:12


#10
Amonfire
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2016/01/08 17:15:35
  • Status: offline
  • Ribbons : 0
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 11:47:18 (permalink)
ypsylon
What is the default BIOS flashed to the board? Did you flashed from old to the newest in one process or incrementally?
 
Technically you should be good just jumping from very old version to new version later. But it's life and sometimes things not working as it should. My oldest BIOS is 1.13. I first upgraded to 1.16 and then incrementally to 18 and 19. Perhaps try one older, you have TriBios option after all. 1.14 is lowest you can go - first with NVMe support.




Default BIOS is 1.09 and it was flashed directly to 1.19.  Will work on flashing incrementally up to 1.19 to see if any version works.
 
rjohnson11
Please contact EVGA tech support.




Will do.
 
SuperConker
If i recall correctly, NVMe drives don't show up in the Bios as a boot option until there is an operating system on them
(unlike regular s-ata drives which shows up regardless of what's on them or not).
 
You should still be able to see if the drive is detected by the motherboard before installing an OS, 
by going to the "Advanced" menu as seen here:
 
The drive should also show up as a PCI-e Gen 3.0 device, running at x4 speed (top right corner of my picture).




The drive doesn't show up in the advanced tab as seen here:

 
However it does recognize that it is plugged in and shows a 4x gen 3 in the slot that it occupies.
#11
SuperConker
iCX Member
  • Total Posts : 254
  • Reward points : 0
  • Joined: 2010/08/22 14:55:25
  • Status: offline
  • Ribbons : 3
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 12:10:30 (permalink)
Do you have access to a regular S-ATA SSD, or even a HDD?
You could install Windows on that temporary, and use the Intel 750 as a secondary/storage drive.
 
Then download and install Intel's Toolbox from here: 
https://downloadcenter.in...id-State-Drive-Toolbox
and let it update the drive's firmware to the latest version.
 
You may have to install this driver once inside Windows for the Toolbox to work:
https://downloadcenter.in...amily-for-NVMe-Drivers
 
Perhaps the drive will show up in the Bios after that.
 
If you don't have any spare HDD's or SSD's, you can also install the Intel 750 drive in a another computer as a secondary drive.
And perform the update there, and then put the drive back in your X99 pc.
post edited by SuperConker - 2016/01/10 12:25:29


#12
Amonfire
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2016/01/08 17:15:35
  • Status: offline
  • Ribbons : 0
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 13:11:47 (permalink)
I have already done those steps SuperConker.  None of them helped.  Thank you for the suggestion though.
#13
Cool GTX
EVGA Forum Moderator
  • Total Posts : 23545
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 117
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 13:29:51 (permalink) ☄ Helpfulby EVGATech_MDecker 2016/01/10 13:52:07
Welcome to the form,
 
When booting from NVMe on my X99 Classified with an Intel 750 PCIe SSD - it took the following steps.
 
Hope this helps.
 
NOTE:  You MUST do ALL 4 Steps - per Microsoft documents - (step #4 is a head scratcher as to why this needs to be)
 
1) Boot Tab ----- Fast boot --- OFF
 
2) Boot Tab ----- Boot mode --- UEFI
 
3) CSM Configuration ----
     a) boot option file ----UEFI
     b) Launch storage oprom ---- UEFI
     c) Other PCI device ROM priority ---- UEFI
 
4)  Advance Tab ----- USB Configuration --- Legacy USB Support ---- Disabled
 
When I got to the screen where to load Windows 8.0, and the drive did not show --- selected load driver button.  After loading driver the drive was found.  (Windows 10 & Win 8.1 you should not need to load the driver.)
 
I was able to install Win 8.1 Pro 64bit from USB 3.0 after these steps were taken - then Win 10 Pro 64bit upgrade from USB 3.0
After it was authenticated, I did Win 10 Pro 64 bit clean install, again from USB 3.0
 
Good luck
 
 
 EDIT:
http://www.intel.com/cont...-drives/000005967.html
 
 
Got to read this PDF - Booting from an NVMe PCIe Intel Solid-State Drive - (Where the four steps came from)
http://www.intel.com/content/dam/support/us/en/documents/ssdc/hpssd/sb/nvme_boot_guide_332098001us.pdf
 
 
 
post edited by Cool GTX - 2016/01/10 13:52:31

RTX Project EVGA X99 FTWK-5930K@4.8GHz 2xEVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 Classified-5960X@4.5GHz 3-GPU Water Loop 1600P2 
AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
Thank You for Your Support


#14
Amonfire
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2016/01/08 17:15:35
  • Status: offline
  • Ribbons : 0
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 20:44:39 (permalink)
Tried the steps Cool and it still doesn't show up in the BIOS, Widows 10 install off of USB 3, or Win 10 itself.
 
I tried installing hardware identification programs to see if anything helped and lo and behold Sandra can see the drive:
 

 
So it seems that the hard drive is fine at least.  The question is why nothing except for Sandra can see it.
#15
Cool GTX
EVGA Forum Moderator
  • Total Posts : 23545
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 117
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 21:32:28 (permalink)
(NOTE: all other HD should be disconnected) Only have the Intel 750 PCIe SSD installed, it is OK to have a DVD drive also

 
Um, you are using the 64 bit version of Windows ---- right?
 
I placed my Intel 750 in the bottom Slot (make sure slot is active, ck manual & BIOS)
 
When installing Win 10 (if drive does not show) does the install dialog box offer an option (button I think) - load driver ?
 
If so ----- Drop in your mini CD that Intel supplied (copy to extra USB mem stick if need be)
from DVD/CD drive: go to folder 750 Series Driver for Windows 8.1 - open folder -- select file  SetupNVME
 
 
Intel 750 Drive should now be visible -----  install Windows
 
 
After you install Windows (I used USB with updates on it) Update all the MB drivers and Video (GPU) drivers
 
Then if need be ----ONLY install 1 hard drive at a time and reboot -- if it works --- shut down and add next HD --reboot and repeat as needed.  Its a X99 thing --- if you add a lot of HD at one time you may have issues , as others have reported this.
 
Read PAGES 11-13, 25 & 28 of the PDF in my earlier post -
http://www.intel.com/content/dam/support/us/en/documents/ssdc/hpssd/sb/nvme_boot_guide_332098001us.pdf
 
 
Check this out if your still having issues getting the drive to work:
http://www.intel.com/content/www/us/en/support/solid-state-drives/consumer-ssds/intel-ssd-750-series.html?wapkw=pcie*+nvme#collapse-object-6
 
 
Keep us posted
post edited by Cool GTX - 2016/01/10 22:11:05

RTX Project EVGA X99 FTWK-5930K@4.8GHz 2xEVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 Classified-5960X@4.5GHz 3-GPU Water Loop 1600P2 
AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
Thank You for Your Support


#16
Cool GTX
EVGA Forum Moderator
  • Total Posts : 23545
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 117
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 21:57:32 (permalink)
 
 
Basic requirements
To use as a bootable drive, you need:
  • A system based on an Intel® Z97 Chipset or an Intel® X99 Chipset
  • uEFI BIOS settings enabled with NVMe support (latest BIOS updates)
  • Airflow across the drive to provide cooling, such as a front fan and rear fan
  • An available PCIe 3.0 connector (for HHHL SSD) or a PCIe-capable Mini-SAS HD connector (SFF-8643) for the 2.5 inch SSD (SAS signals not supported)
  • Microsoft Windows* 7, 8, or 8.1 operating system
    • NVMe driver installed – follow instructions in the boot guide
To use as a secondary data drive:

RTX Project EVGA X99 FTWK-5930K@4.8GHz 2xEVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 Classified-5960X@4.5GHz 3-GPU Water Loop 1600P2 
AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
Thank You for Your Support


#17
ypsylon
SSC Member
  • Total Posts : 526
  • Reward points : 0
  • Joined: 2008/05/06 11:51:29
  • Status: offline
  • Ribbons : 4
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/10 23:34:09 (permalink)
It shouldn't matter what slot you use. If there is boot drive detected then even if you remove it from slot 2 and slide it into 6 it'll work (boot) properly. Drive # is written to boot manager and even if you have 4 750 bootloader will find the proper drive just fine. 
 
Whole this situation looks increasingly like catastrophic problem with motherboard firmware. BTW: have you attempted to test 750 some place else? It's even more puzzling why Sandra sees the drive but not the BIOS. Perhaps Sandra interact on hardware level with everything - outside motherboard firmware - because of Windows protected mode. But BIOS is as low level access you can get on the board. Seriously I'm very interested how this thing pan outs. 
 
----
 
Small update after reboot. It is not mandatory for 750 to appear in Advanced tab. My never did and works like a charm (W7) from the start. Here is my BIOS:
 

 

 

 

 

 
To motherboard connected are EVGA 970 (slot1), boot 750 (slot 2), workbench 750 (slot 4) and finally RAID AIC (last slot). Technically there was also SAS expander (x4 gen.2 slot) but it's device that only draws power, so even if plugged into motherboard it's not detected by BIOS - removed it from mobo and devised better cooling solution for it and now is permanently out powered by Molex.
 
post edited by ypsylon - 2016/01/10 23:58:51
#18
Amonfire
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2016/01/08 17:15:35
  • Status: offline
  • Ribbons : 0
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/11 00:01:05 (permalink)
 
CoolGTX:
Yes, it is Windows 10 Pro 64 bit.  I've tried all the steps in the PDF you linked and scoured the Intel site before I posted here.  Even loading the drivers from the CD does nothing to help it detect the drive though since it's Win 10 I shouldn't have to do that anyway.
 
yspylon:
I'm very interested as well.  I've tested the 750 in all of the lower slots that are not occupied by my graphics card and with all the DIP switch combos I could think of.  Why Sandra can see it when the BIOS can't is another huge question.  I haven't had time to run through all the bios versions one after the other, but that's going to be my next step.  I agree that it somehow seems BIOS related.
#19
SuperConker
iCX Member
  • Total Posts : 254
  • Reward points : 0
  • Joined: 2010/08/22 14:55:25
  • Status: offline
  • Ribbons : 3
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/11 03:12:45 (permalink)
Since the drive shows up in SiSoft Sandra, you can try this:
 
Type "disk management" in the search field (next to the start menu)
and select the top result "Create and format hard disk partitions"
(this will open Disk Management).
 
Are you able to see the drive as an "Unallocated" drive there?
 
If it shows up, you should be able to right click the drive and select "Initialize Disk"
and you should also be able to create a partition on the drive.
 


#20
Cool GTX
EVGA Forum Moderator
  • Total Posts : 23545
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 117
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/11 08:14:04 (permalink)
SuperConker
Since the drive shows up in SiSoft Sandra, you can try this:
 
Type "disk management" in the search field (next to the start menu)
and select the top result "Create and format hard disk partitions"
(this will open Disk Management).
 
Are you able to see the drive as an "Unallocated" drive there?
 
If it shows up, you should be able to right click the drive and select "Initialize Disk"
and you should also be able to create a partition on the drive.
 


As a secondary data drive - this would work --- but NOT as a BOOT drive

RTX Project EVGA X99 FTWK-5930K@4.8GHz 2xEVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 Classified-5960X@4.5GHz 3-GPU Water Loop 1600P2 
AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
Thank You for Your Support


#21
Cool GTX
EVGA Forum Moderator
  • Total Posts : 23545
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 117
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/11 10:41:51 (permalink)
Amonfire
 
CoolGTX:
Yes, it is Windows 10 Pro 64 bit.  I've tried all the steps in the PDF you linked and scoured the Intel site before I posted here.  Even loading the drivers from the CD does nothing to help it detect the drive though since it's Win 10 I shouldn't have to do that anyway.
 



You turned fast boot OFF ?
 
Then did as I did ---- four BIOS steps ---- saved ----reboot
 
When loading Win 10 -- (no other HD attached)  --- when Win 10 install starts and you select install ----- what happens?
post edited by Cool GTX - 2016/01/23 09:12:25

RTX Project EVGA X99 FTWK-5930K@4.8GHz 2xEVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 Classified-5960X@4.5GHz 3-GPU Water Loop 1600P2 
AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
Thank You for Your Support


#22
SuperConker
iCX Member
  • Total Posts : 254
  • Reward points : 0
  • Joined: 2010/08/22 14:55:25
  • Status: offline
  • Ribbons : 3
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/11 13:46:04 (permalink)
Cool GTX
SuperConker
Since the drive shows up in SiSoft Sandra, you can try this:
 
Type "disk management" in the search field (next to the start menu)
and select the top result "Create and format hard disk partitions"
(this will open Disk Management).
 
Are you able to see the drive as an "Unallocated" drive there?
 
If it shows up, you should be able to right click the drive and select "Initialize Disk"
and you should also be able to create a partition on the drive.
 


As a secondary data drive - this would work --- but NOT as a BOOT drive




This would of course only make it work as a secondary drive.
 
The idea was that if he can get the drive Initialized and partitioned,
maybe the drive now will be detected and show up during the install of Windows 10.
post edited by SuperConker - 2016/01/11 13:56:43


#23
Cool GTX
EVGA Forum Moderator
  • Total Posts : 23545
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 117
Re: X99 Classified Unable to Detect Intel 750 PCIe SSD 2016/01/23 09:29:47 (permalink)
Hey Amonfire,
 
I've updated with more information from my BIOS settings on my EVGA X99
 
How is your system doing ?  Get it sorted?
 
 
 
 
 
NOTE:  Remove all other drives except optical, check your boot order

When booting from NVMe on my X99 Classified with an Intel 750 PCIe SSD - it took the following steps.
 
Hope this helps. 
 
NOTE:  You MUST do ALL 4 Steps - per Intel documents - (step #4 is a head scratcher as to why this needs to be)
 
1) Boot Tab ----- Fast boot --- OFF
 
2) Boot Tab ----- Boot mode --- UEFI
 
3) Boot Tab --- CSM Configuration ---- Launch CSM --- Enabled
     a) boot option file ----UEFI
     b) Launch storage oprom ---- UEFI
     c) Other PCI device ROM priority ---- UEFI
 
4)  Advance Tab ----- USB Configuration --- Legacy USB Support ---- Disabled
                                                           --- XHCI ---- Smart Auto (how mine is set)
 
NOTE: other items I see in BIOS

 Boot Tab --- UEFI Hard Disk Drive BBS Priorities (bottom of page) -- Boot Option #1 --- Windows Boot Manager
 
Save & Exit Tab
      Boot Override
      UEFI: Built-in EFI Shell
      Windows Boot Manager (Intel SSPDEDMW400G4
post edited by Cool GTX - 2016/01/31 14:51:37

RTX Project EVGA X99 FTWK-5930K@4.8GHz 2xEVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 Classified-5960X@4.5GHz 3-GPU Water Loop 1600P2 
AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
Thank You for Your Support


#24
Jump to:
  • Back to Mobile