BMagnan
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X299 FTW K with Intel i9-10980xe will not POST CATERR led is red. Post code is FF. Motherboard is straight from warehouse, right out of box. BIOS too old?
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RainStryke
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/02 11:31:37
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☄ Helpfulby BMagnan 2020/01/02 11:36:30
Correct, you will need to update the BIOS with an older CPU. The only X299 boards that will work with the new 10th generation chips out of the box, will have the branding X299X. The X299X boards have support for the extra PCI-E lanes that were added to the new 10th generation chips.
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/02 11:33:06
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Possible to order a pre-flashed removable BIOS? instead of buying a i5-7640 for 189$ just for flashing purposes? Also, thank you for the reply
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Sajin
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/02 11:43:01
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☄ Helpfulby BMagnan 2020/01/02 11:58:27
BMagnan Possible to order a pre-flashed removable BIOS? instead of buying a i5-7640 for 189$ just for flashing purposes? Also, thank you for the reply
Yep, just contact evga support. https://www.evga.com/about/contactus/
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/02 11:58:19
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This note in the supported processor section is what worries me though "**Cascade Lake-X CPUs can boot into the BIOS with older BIOS versions, but will not function properly until updated to at least version 1.20" Am I interpreting this incorrectly? This seems to indicate I could actually boot to BIOS with i9-10980xe. Perhaps the warehouse motherboards are running the original BIOS release, and 1.0 won't boot to BIOS at all, and some later version between 1.0 and 1.20 will.
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Sajin
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/02 12:01:12
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Very possible. You'd need to speak with evga to know. A dead cpu is no fun.
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bob16314
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/02 12:14:23
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That board has a Dual BIOS..Just for kicks you might try the other BIOS..The BIOS switch is located right below the 24-pin ATX connector..Shut down, slide the switch, boot up..Or, slide the switch and restart.
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/02 17:40:09
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There is a small 1" fan above the CPU to the left of the 8 pin power connector. This does not move at all when attempting to post. is this normal? My version does not have this plastic guard above it, but the fan is approximately where the green arrow is. imgur.com/a/h7qSGLd
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/02 17:53:14
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Also the internal reset button on the motherboard does not reset the system, does the system have to be past POST for this to work?
post edited by BMagnan - 2020/01/02 18:08:25
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/07 12:54:33
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Update: we were able to post the system with an intel i5 extreme chip with a friend's 750 watt power supply. The 750 watt PSU would not post the I9-10980xe though, error code was "C". So I am RMAing the Cosair HX1200I psu and will try with a replacement. So to recap: i9-10980xe + HX1200i = "FF" i9-10980xe + 750W = "C" i5-7640X + HX1200i = "C" i5-7640X + 750W = Posts
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Sajin
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/07 13:46:47
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Sounds like you got a dead cpu. Did you update the bios when you booted the system with the i5 extreme chip?
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/07 14:59:16
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EVGA sent out a 1.21 bios for the removable slot, that I replaced first. Since the 1200w could not post the I5 and the 750 could post it, I am more inclined to think there is a problem with the PSU. The 750 only had one 8 port power connector, while that board takes 2 8pin power. Should you be able to post the i9 with a 750 watt and a single 8 pin power connector?
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EVGA_Lee
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/07 15:30:26
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BMagnan EVGA sent out a 1.21 bios for the removable slot, that I replaced first. Since the 1200w could not post the I5 and the 750 could post it, I am more inclined to think there is a problem with the PSU. The 750 only had one 8 port power connector, while that board takes 2 8pin power. Should you be able to post the i9 with a 750 watt and a single 8 pin power connector?
Yes, a 750W power supply and only 1x 8-pin CPU connector is sufficient.
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Bobmitch
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/07 17:01:31
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Sajin Sounds like you got a dead cpu. Did you update the bios when you booted the system with the i5 extreme chip?
Also be very careful to examine the substrate around the processor. When you go to install...you open the motherboard socket on the right side, first and then the left (facing the CPU). When locking the CPU in place...you lock the left side first then the right side. If done in the opposite in locking down the CPU, it is very possible to crack the substrate. That was a common complaint about Intel CPU's for lga 2011 (6xxx series) and the Skylake-X and beyond.
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/07 17:29:14
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EVGATech_LeeM
BMagnan EVGA sent out a 1.21 bios for the removable slot, that I replaced first. Since the 1200w could not post the I5 and the 750 could post it, I am more inclined to think there is a problem with the PSU. The 750 only had one 8 port power connector, while that board takes 2 8pin power. Should you be able to post the i9 with a 750 watt and a single 8 pin power connector?
Yes, a 750W power supply and only 1x 8-pin CPU connector is sufficient.
The hx1200i not being able to post the I5, while a 750 watt could, is that also not indicative of a power problem with the PSU?
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/18 14:01:07
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Replacement Corsair HX1200i PSU has the same problems as the first. However the 750watt is now able to boot both chips to BIOS. When using the i9-10980xe ram slots 3 and 4 are not working with 8 Dimms installed.
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rjohnson11
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/18 14:12:38
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BMagnan Replacement Corsair HX1200i PSU has the same problems as the first. However the 750watt is now able to boot both chips to BIOS. When using the i9-10980xe ram slots 3 and 4 are not working with 8 Dimms installed.
Contact Corsair about this issue as well
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RainStryke
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/18 14:34:58
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I've had that happen on my X299 board. I would suggest pulling out the RAM sticks that are not showing, boot into the BIOS, set optimized defaults and save. Let it load up into the windows login screen, power the system down... re-install the sticks that were not being discovered and boot up the system.
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/18 16:59:05
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I hear what you are saying with the Ram, and I have been able to post the system with single stick, cycling through all 8 Dimms. But that would not explain why two HX1200i PSUs in a row would not Post the computer to bios while a 750watt can, there is something else at play here. No operating system installed yet, but BIOS updated to 1.21 Also tried resetting the CMOS (I assume that sets defaults), still results in system only detecting 96gb ram, with slots 3 and 4 showing as empty
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RainStryke
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/18 17:09:52
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I've received DOA re-certified PSU's... that can be really frustrating, especially if you can't afford to pick up something to hold you over until the lengthy RMA process is done. Did you happen to use the modular power supply cables from the first unit when installing the new one?
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BMagnan
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/18 17:31:26
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I used the cables that came with the second unit. I did an advanced RMA and have them both here currently. They both have the same effect on my new system, and can run my friends computer fine, so they are not DOA. I asked EVGA for a RMA on my current service ticket, hopefully they are cool with it
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GTXJackBauer
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/18 17:35:49
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At this point I would RMA the board and if problem persists, than RMA the CPU.
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Sajin
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/19 10:58:43
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GTXJackBauer At this point I would RMA the board and if problem persists, than RMA the CPU.
+1
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EVGATech_JustinT
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/01/19 22:28:26
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BMagnan, I have responded to your email and assisted with the RMA request. I hope we can get this resolved for you as soon as possible :)
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OLEO34
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/04/12 05:20:57
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I just purchased and setup the X299 FTW K with an i9-9940x. Using a corsair RM650i. I can't get it to post. Boot loop after 1 second. Only using 1 8pin ESP. The PSU started to smoke after 5-6 loops. I'm waiting on a new 850W PSU. Is this expected? I would have thought a 650 could handle it.
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rjohnson11
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/04/12 07:02:47
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OLEO34 I just purchased and setup the X299 FTW K with an i9-9940x. Using a corsair RM650i. I can't get it to post. Boot loop after 1 second. Only using 1 8pin ESP. The PSU started to smoke after 5-6 loops. I'm waiting on a new 850W PSU. Is this expected? I would have thought a 650 could handle it.
It would have been better if you would have started a new post rather than adding to an old thread. However 650 watts on a PSU is dependent upon all of your supporting components that it has to power. If the PSU literally smoked then make a Corsair support ticket and arrange for an RMA if the PSU is within warranty.
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OLEO34
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/04/12 07:35:08
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rjohnson11 It would have been better if you would have started a new post rather than adding to an old thread. However 650 watts on a PSU is dependent upon all of your supporting components that it has to power. If the PSU literally smoked then make a Corsair support ticket and arrange for an RMA if the PSU is within warranty.
Thanks for the reply. This PSU was working for over a year without issues. Was trying to reuse it from my last rig. After the first attempt I disconnected everything else so it was only powering the mobo, cpu, cpu fan & pci-e ssd. Worried that something else might be the problem. The new PSU should be here shortly.
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EVGA_Lee
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/04/17 10:57:47
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OLEO34
rjohnson11 It would have been better if you would have started a new post rather than adding to an old thread. However 650 watts on a PSU is dependent upon all of your supporting components that it has to power. If the PSU literally smoked then make a Corsair support ticket and arrange for an RMA if the PSU is within warranty.
Thanks for the reply. This PSU was working for over a year without issues. Was trying to reuse it from my last rig. After the first attempt I disconnected everything else so it was only powering the mobo, cpu, cpu fan & pci-e ssd. Worried that something else might be the problem. The new PSU should be here shortly.
Hardware failure is never fun, but don't try to overthink it at this point. I once had a similar experience, where I moved a motherboard or PSU (can't remember at this point) that had been working just fine for a long time to a different system and it immediately released the magic smoke and failed. Although it's possible that there is something in your system that caused it to fail, it's also possible that the change in environment for the PSU caused it to malfunction.
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KMoore4318
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/06/24 12:28:47
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Hi all, Quick Question, My 4 way X58 (762) Died, It had an A1 warranty.... seems this board is the board I will be getting, with the RMA.... I did ask them to make sure it had the latest Bios, and all the accessories, since I cannot use my X59 stuff with the new board... Is the i9-9940x the latest CPU it supports? Since I will have to buy a new CPU, My 980x will not go in this socket, Dang I now have two 980X's I'm not using..... I have been away a while, and have not build since the X58 days, anything I should know, any posts you want to point me at? Any Tips and Tricks for building an X299 FTW K? Anything I should avoid, certain CPU's, memory, etcetera.... God It’s been years since I have done this assume all I will be able to reuse, is my case, and my AX1200 PSU. Do you Get an Affiliate Code Referral, when you Registration RMA, stuff? Which one of you wants it? Not you RJ... I gave you the RTX 2080 one. Got to try to be fair.
Just clink Link to Register > My Affiliate Code:VTJPDC4OMB 1)965 V-8 E761(77) 2)980X AX1200 E760(77) 980 ti 3) E770 (77)2(590) SLI AX1200 4) X299 FTW K, 9980XE 2 2080 supers on AX1200
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KMoore4318
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Re: X299 FTW K with Intel i9-10980xe will not POST
2020/06/24 19:35:56
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I am also interested in the i9-10980XE, Referenced in this thread, Did you ever get it up? I Like the Price of this CPU, I will be getting the same Board, I have the AX1200 Power supply, I have asked EVGA to make sure my RMA ships with the latest BIOS, Because of this thread..... Please make sure you update it, so I know whither to order, also, what cooler did you decide on? I haven't built a system since my X58, and am not sure what has changed, The X299 FTW K, Is the RMA Replacement for a Failed E762, was running a 980X, at 4K, and since I cannot re use the same cpu, ......
Just clink Link to Register > My Affiliate Code:VTJPDC4OMB 1)965 V-8 E761(77) 2)980X AX1200 E760(77) 980 ti 3) E770 (77)2(590) SLI AX1200 4) X299 FTW K, 9980XE 2 2080 supers on AX1200
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