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AnsweredWonder if anyone can help with issue with Corsair K70 Rapidfire keyboard

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Alexoferith
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2018/10/12 04:46:43 (permalink)
EVGA X99 Classified. Model No. 151-HE-E999-KR
BIOS ver.: coming soon (definitely not upgraded with 2018 ones)
i7-5930K
Noctua NHD9L with a 2nd fan
32Gb (CMK16GX4M4A2666C15)
2 x EVGA GTX 1080Ti FTW3 Gaming in SLI
EVGA SupaNOVA 1300W Gold
Windows 7 Ultimate Pro 64 bit
Keyboard: Corsair CH-9101014-UK K70 Rapidfire RGB (with the latest firmware)
Issue: Cannot get into BIOS when pressing DEL key. After booting in Windows, keyboard works fine as far as keyboard mapping is concerned. But if I want to get into the BIOS or Safe mode, the DEL key and F8 will not respond. In fact, the mapping is completely messed up. By chance, (well, out of frustration, I put my right palm on all the keys on the right) I found that the number 2 key of the numpad on the right will function as up arrow. And the 8 key of the numpad will function as the ENTER key. I have contacted Corsair. All I got from them was that there are 4 settings of BIOS, well, 5. The last one is blank. The different BIOS are named: 1, 2, 4, 8. They said that just try a different one if one doesn't work. By the way, the manual doesn't mention anything about these BIOS settings. They didn't even tell me the proper procedures to change the BIOS setting. I only tried changing the switch after I shut down the computer. But load and behold, the keyboard behaves as it should, only when I set the BIOS setting to the 5th one, i.e. the blank one. But then the LED meant for Scroll Lock is constantly flashing now. Does anyone encounter a similar problem? By the way, the keyboard came with the BIOS setting set to 1. And this has an intermittent problem of a key being repeated during normal typing. This sometimes created a lot of problem during logging into anything, windows, emails, etc.. That was what prompted me to contact Corsair. Oh yeah, as you may have guessed, Corsair has not responded since when I asked them for the exact procedures to changing the BIOS setting on the keyboard. Can anyone help? Or can you suggest a more reliable gaming mechanical keyboard? I really don't think it is a motherboard issue but the keyboard itself.
Many thanks for your help in advance.
 
 
 
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Sajin
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Re: Wonder if anyone can help with issue with Corsair K70 Rapidfire keyboard 2018/10/12 09:17:00 (permalink)
Moving thread to general hardware subsection.


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Knightviper
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Re: Wonder if anyone can help with issue with Corsair K70 Rapidfire keyboard 2018/10/12 09:36:31 (permalink)
theres a small switch on the back of the keyboard move that over towards the cable then you should be able to use the del key to get into the bios
 

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bcavnaugh
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Re: Wonder if anyone can help with issue with Corsair K70 Rapidfire keyboard 2018/10/12 09:39:00 (permalink)
Change the Switch to 8 to enter into the Bios with this KB.
 
What do numbers means on the BIOS Switch?
The BIOS switch both adjusts the polling rate and allows you to turn off advanced keyboard features for compatibility with certain legacy motherboards. Settings of 1, 2, 4, and 8 are millisecond polling rates (1ms = 1000hz). Switching to BIOS reduces the polling rate and turns off other features for maximum compatibility. By default we ship at 1ms (1000Hz) and most gamers will prefer to just use the setting
post edited by bcavnaugh - 2018/10/12 09:45:55

 

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HeavyHemi
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Re: Wonder if anyone can help with issue with Corsair K70 Rapidfire keyboard 2018/10/12 10:19:14 (permalink)
Alexoferith
EVGA X99 Classified. Model No. 151-HE-E999-KR
BIOS ver.: coming soon (definitely not upgraded with 2018 ones)
i7-5930K
Noctua NHD9L with a 2nd fan
32Gb (CMK16GX4M4A2666C15)
2 x EVGA GTX 1080Ti FTW3 Gaming in SLI
EVGA SupaNOVA 1300W Gold
Windows 7 Ultimate Pro 64 bit
Keyboard: Corsair CH-9101014-UK K70 Rapidfire RGB (with the latest firmware)
Issue: Cannot get into BIOS when pressing DEL key. After booting in Windows, keyboard works fine as far as keyboard mapping is concerned. But if I want to get into the BIOS or Safe mode, the DEL key and F8 will not respond. In fact, the mapping is completely messed up. By chance, (well, out of frustration, I put my right palm on all the keys on the right) I found that the number 2 key of the numpad on the right will function as up arrow. And the 8 key of the numpad will function as the ENTER key. I have contacted Corsair. All I got from them was that there are 4 settings of BIOS, well, 5. The last one is blank. The different BIOS are named: 1, 2, 4, 8. They said that just try a different one if one doesn't work. By the way, the manual doesn't mention anything about these BIOS settings. They didn't even tell me the proper procedures to change the BIOS setting. I only tried changing the switch after I shut down the computer. But load and behold, the keyboard behaves as it should, only when I set the BIOS setting to the 5th one, i.e. the blank one. But then the LED meant for Scroll Lock is constantly flashing now. Does anyone encounter a similar problem? By the way, the keyboard came with the BIOS setting set to 1. And this has an intermittent problem of a key being repeated during normal typing. This sometimes created a lot of problem during logging into anything, windows, emails, etc.. That was what prompted me to contact Corsair. Oh yeah, as you may have guessed, Corsair has not responded since when I asked them for the exact procedures to changing the BIOS setting on the keyboard. Can anyone help? Or can you suggest a more reliable gaming mechanical keyboard? I really don't think it is a motherboard issue but the keyboard itself.
Many thanks for your help in advance.
 
 
 


The Corsair rep is a numpty. "The BIOS switch both adjusts the polling rate and allows you to turn off advanced keyboard features for compatibility with certain legacy motherboards. Settings of 1, 2, 4, and 8 are millisecond polling rates (1ms = 1000hz). Switching to BIOS reduces the polling rate and turns off other features for maximum compatibility. By default we ship at 1ms (1000Hz) and most gamers will prefer to just use the setting."  You should be using the number 1 setting. Make sure you're either using a USB 3.0 for the Keyboard or both cables keyboard and the supplemental USB if you're connected to USB 2.0 ports. I'm using the K70 RBG which is basically identical to yours except for the 'Rapid Fire' keys on an FTW K.  You're correct it isn't a motherboard issue. Have you used the iCue software to update the firmware on the Keyboard? You can also save different mappings to the Keyboard as it has onboard memory.

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Alexoferith
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Re: Wonder if anyone can help with issue with Corsair K70 Rapidfire keyboard 2018/10/13 04:32:59 (permalink)
Thank you, HeavvyHemi. Yes, I have checked ...damn... the keys are repeating itself again!!!!... OK, I have checked the firmware. That was the first thing I have checked in iCUE. It is the latest one. And yes, I only plug into a USB 3 port as I don't use the hub facility. I also found that if I plug the 2nd USB plug into any USB port of the motherboard. Everytime I switch on a fan which is connected to another socket on the wall, different from the one this computer is plugged into, the computer will hang or my external Creative Labs E5 will stop working. I don't understand what do you mean by saving different mappings. I am not using special mapping. The keyboard should work as it is during boot up, right? Setting 1 does not work. The DEL key or F8 key does not respond if I want to get into the BIOS of the motherboard, or if I want to get into Safe Mode of Window. Also, pressing any key will repeat itself at random incident, i.e. just now, I deliberately left it, the v in your name. Letter e in checked, the space in between words, etc.. I havee tried setting the repeat rate in window to zero. It still happeens. See, it happens again. I am not a fast typer, about 40 words a minute. This repeat thing does not happen if I usee any other keyboard!!! Only Corsair. I have trieed two different model, the silent one, and this rapidfire one. I sold the silent one now. Looks like I have to sell this one as well and go for other brand's mechanical keyboard. I will try BIOS setting 8 again as bcavnaugh suggested one more time. If it doesn't work, I will get rid of this keyboard and never get a Corsair keyboard or product anymore. Thanks for your help.
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GTXJackBauer
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Re: Wonder if anyone can help with issue with Corsair K70 Rapidfire keyboard 2018/10/13 10:21:13 (permalink) ☼ Best Answerby Alexoferith 2018/10/13 18:55:39
I know exactly what is going on here because I experienced the same thing.
 
You must have an older BIOS version on that MB.  Update your X99 Classified BIOS through a windows installation.  Once you update to the newest BIOS on the X99 Classified, it should remedy this issue.

     
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Alexoferith
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Re: Wonder if anyone can help with issue with Corsair K70 Rapidfire keyboard 2018/10/13 19:02:29 (permalink)
Thank you very much, GTXJackBauer. I have just updated my X99 BIOS to the latest one. Yes, you are right. Now, I can get into the motherboard BIOS and get into Window Safe Mode without any problem. Thank you very much. I built this machine back in Feb 2016 and it came with BIOS V1_18. The first Corsair keyboard was bought a couple of months after that. But there was no mention of updating the BIOS when I contact Corsair support. In any case, 1_18 was the latest one at the time. Hmm... strange. The letter e and the space key are repeating..... I will try the other 3 BIOS settings for the keyboard. Thanks again. Damn, I just bought another mechanical keyboard.
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GTXJackBauer
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Re: Wonder if anyone can help with issue with Corsair K70 Rapidfire keyboard 2018/10/13 20:36:29 (permalink)
Alexoferith
Thank you very much, GTXJackBauer. I have just updated my X99 BIOS to the latest one. Yes, you are right. Now, I can get into the motherboard BIOS and get into Window Safe Mode without any problem. Thank you very much. I built this machine back in Feb 2016 and it came with BIOS V1_18. The first Corsair keyboard was bought a couple of months after that. But there was no mention of updating the BIOS when I contact Corsair support. In any case, 1_18 was the latest one at the time. Hmm... strange. The letter e and the space key are repeating..... I will try the other 3 BIOS settings for the keyboard. Thanks again. Damn, I just bought another mechanical keyboard.




Glad I could help.  
 
It was a fix that had to come from EVGA.  At the time there was no fix at all as all I could do was use a cheap $20 USB keyboard I had laying around luckily that allowed me to access the BIOS till EVGA came up with a fix for these Cherry MX Corsair Keyboards.
post edited by GTXJackBauer - 2018/10/13 20:50:28

     
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