EVGA

Why are my points not updating?

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ablatman
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Re: Why are my points not updating? 2021/02/01 13:51:03 (permalink)
It looks like my stats for Jan and Feb are screwed up too, and I've noticed that the stats on the My Folding page only seem to update once every 2-4 days.

My rigs together are capable of about 2-3mil PPD combined, and the EVGA stats have me credited with 28,806,309 for Jan, and 8,269,215 so far for Feb, which is more than 5x what my rigs could have done since midnight.

According to EOC stats, I passed 30 mil for January on Saturday the 30th, and finished the month with 33,912,638. EOC says I've only done around 943k points so far in February, which is entirely believable.

There's definitely something wrong with EVGA's back end.
post edited by ablatman - 2021/02/01 13:52:23

 
 
GP300
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Re: Why are my points not updating? 2021/02/28 22:05:21 (permalink)
Looks like the stats are stuck again...


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kougar
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Re: Why are my points not updating? 2021/03/01 12:57:34 (permalink)
They're still stuck at like 20 days offset. I had to ask EVGA to fix my point totals for December and January, but now Feb's points are still way off. Don't wait if you points are wrong, you should email the webmaster pronto since points can't be claimed after March!


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kerryd
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Re: Why are my points not updating? 2021/03/01 20:52:42 (permalink)
Mine at stuck at 9,080,014 . Should have 14,313,744 .



 
dogfish
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Re: Why are my points not updating? 2021/03/02 10:58:31 (permalink)
What is the email address we use to contact them about stuck points?

 
kougar
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Re: Why are my points not updating? 2021/03/02 12:13:12 (permalink)
dogfish
What is the email address we use to contact them about stuck points?




Some have used the webmaster email address, it's somewhere in this thread. I used the website interface here which I believe goes to the same place: https://www.evga.com/about/contactus/
 
At the bottom of that page there's a contact box. For department make sure to select website/promotions. Be sure to include the EOC link to your folding stats to help the EVGA person verify and check the data as well as your EVGA folding name.


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dogfish
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Re: Why are my points not updating? 2021/03/02 12:25:09 (permalink)
kougar
dogfish
What is the email address we use to contact them about stuck points?




Some have used the webmaster email address, it's somewhere in this thread. I used the website interface here which I believe goes to the same place: https://www.evga.com/about/contactus/
 
At the bottom of that page there's a contact box. For department make sure to select website/promotions. Be sure to include the EOC link to your folding stats to help the EVGA person verify and check the data as well as your EVGA folding name.




Thanks the information!

 
Bernard17
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Re: Why are my points not updating? 2021/03/02 15:39:16 (permalink)
they were doing so well with updates after they fixed it.
i got my points for feb but now i dont even see a category for March.

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STR1D3R_2
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Re: Why are my points not updating? 2021/03/02 15:49:41 (permalink)
Bernard17
they were doing so well with updates after they fixed it.
i got my points for feb but now i dont even see a category for March.


 
The evga bucks for folding has come to an end as of 2/28/21
Top of the stickies
https://forums.evga.com/A...ome-Team-m3214094.aspx
 
 
post edited by STR1D3R_2 - 2021/03/02 15:50:59


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Bernard17
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Re: Why are my points not updating? 2021/03/02 16:14:28 (permalink)
STR1D3R_2
Bernard17
they were doing so well with updates after they fixed it.
i got my points for feb but now i dont even see a category for March.


 
The evga bucks for folding has come to an end as of 2/28/21
Top of the stickies
https://forums.evga.com/A...ome-Team-m3214094.aspx
 
 


wow didnt know about this.   evga team is gonna lose a lot of users

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kougar
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Re: Why are my points not updating? 2021/03/08 14:40:58 (permalink)
Had to shut down my second rig as it got into the 80s here, and my main rig isn't folding right now. So imagine my surprise when I notice I was credited ~227,000 points for 23 WUs today. 


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EVGA_Lee
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Re: Why are my points not updating? 2021/03/11 12:27:33 (permalink)
Just as an FYI, since Monday is going to be the last day you can request points, we're going to update the point totals each business day leading up to that.  If your point totals still haven't properly updated, please email webmaster@evga.com as soon as possible.  Points will be approved until midnight PST on the 15th.
Nazarus
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Re: Why are my points not updating? 2021/03/18 15:07:20 (permalink)
Not seeing my counts anymore.  Folding discontinued?  I'm slightly confused reading over the life of this thread.  

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bill1024
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Re: Why are my points not updating? 2021/03/18 15:51:07 (permalink)
The folding bucks program is over EVGA will no longer be updating anyone's points on this site.
You have to see your points updates on the overclockers site https://folding.extremeoverclocking.com
 
Here is the EVGA thread announcing the end of the program
https://forums.evga.com/A...ome-Team-m3214094.aspx

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STR1D3R_2
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Re: Why are my points not updating? 2021/03/18 15:58:03 (permalink)
^ what Bill said
you will still gain evga bucks for blue ribbons (as of now) but the folding bucks are a done deal.


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Re: Why are my points not updating? 2021/03/19 00:38:00 (permalink)
I wonder if there is other ways to earn while folding similar to EVGA. This was an excellent way to fold & earn.
Hoggle
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Re: Why are my points not updating? 2021/03/19 02:48:36 (permalink)
STR1D3R_2
^ what Bill said
you will still gain evga bucks for blue ribbons (as of now) but the folding bucks are a done deal.




They can also be earned for referrals for elite members who sign up for the associate program and two EVGA bucks can be earned when someone registers a product with an affiliate code for the person whos code they use as long as the person uploads a copy of the invoice.

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