sparetimepc
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Re: Why are my points not updating?
2020/12/16 02:30:08
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Yeah mine are behind as well, I should be able to apply for the 30 million for December but I'm still at 17 million according to website
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Nereus
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Re: Why are my points not updating?
2020/12/22 05:51:07
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Anyone else having this issue? EVGA folding page https://www.evga.com/folding/MyFolding.asp is not updating points, although it's supposed to update every 24 hours. Mine has been stuck at the same level for days - just over 500k points for December, whereas I've done ~11m in the last few days. Also noted that when I check my folding name was correct in my profile page https://www.evga.com/community/myprofile.asp and updated t-shirt size, it said updated and I got an email confirming updated, but nothing actually updated lol. This is something I should bring up with EVGA, just wanted to see if anyone else has the same issue(s). edit title from - EVGA Folding page not updating - post merge by Cool GTX
post edited by Cool GTX - 2020/12/22 06:14:48
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Cool GTX
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Re: Why are my points not updating?
2020/12/22 06:10:01
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Nereus
Anyone else having this issue? EVGA folding page https://www.evga.com/folding/MyFolding.asp is not updating points, although it's supposed to update every 24 hours. Mine has been stuck at the same level for days - just over 500k points for December, whereas I've done ~11m in the last few days.
Also noted that when I check my folding name was correct in my profile page https://www.evga.com/community/myprofile.asp and updated t-shirt size, it said updated and I got an email confirming updated, but nothing actually updated lol. This is something I should bring up with EVGA, just wanted to see if anyone else has the same issue(s).
merged with existing thread
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Jimbo2112
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Re: Why are my points not updating?
2020/12/22 07:04:51
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Mine stopped updating mid-month.
MOBO - GIGABYTE X570 AORUS Master PROC - AMD Ryzen 9 5950X (NZXT Kraken Z73) GPU - EVGA RTX 3080 FTW3 Ultra MEM - G.SKILL Ripjaws V Series 64GB 3600 (16-19-19-39) PSU - EVGA SuperNOVA 1000 G6 CASE - Fractal Design Meshify 2 Black
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SmookinJoe
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Re: Why are my points not updating?
2020/12/22 08:11:48
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Mine appears to be paused as well, about 42 million short...according to Overclockers..
So maybe mine hung (42mil/12mi daily=3.5days ago) a few days back...I guess..
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sparetimepc
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Re: Why are my points not updating?
2020/12/22 09:57:56
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Nereus
Anyone else having this issue? EVGA folding page https://www.evga.com/folding/MyFolding.asp is not updating points, although it's supposed to update every 24 hours. Mine has been stuck at the same level for days - just over 500k points for December, whereas I've done ~11m in the last few days.
Also noted that when I check my folding name was correct in my profile page https://www.evga.com/community/myprofile.asp and updated t-shirt size, it said updated and I got an email confirming updated, but nothing actually updated lol. This is something I should bring up with EVGA, just wanted to see if anyone else has the same issue(s).
edit title from - EVGA Folding page not updating - post merge by Cool GTX
What is the deal with the shirts anyway, are we supposed to receive one after a certain point or what?
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spiffy_1
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Re: Why are my points not updating?
2020/12/22 10:23:40
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We get folding shirts? That would be awesome!
  The que doesn't differentiate between business or personal. The que knows all. The que is life. The que smiles upon us and gives us a time to purchase. Side note: Its a good thing the que isn't like fight club....
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cokeman54
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Re: Why are my points not updating?
2020/12/22 17:50:51
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If your still missing points, send an email to webmaster@evga.com. Give your folding name and link to what overclockers shows as to your points
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SmookinJoe
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Re: Why are my points not updating?
2020/12/22 18:28:08
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sparetimepc
Nereus
snip...
Also noted that when I check my folding name was correct in my profile page https://www.evga.com/community/myprofile.asp and updated t-shirt size, it said updated and I got an email confirming updated, but nothing actually updated lol. ....snip....
What is the deal with the shirts anyway, are we supposed to receive one after a certain point or what?
spiffy_1
We get folding shirts? That would be awesome!
So my points have updated and are on track, I think... but never got my T shirt yet... sparetimepc how long do you think yours will take to arrive.... I've only been waiting a YEAR...lol Post pix when you get yours so I can email them and give em "grief" 
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Nereus
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Re: Why are my points not updating?
2020/12/22 18:41:45
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sparetimepc
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Re: Why are my points not updating?
2020/12/25 04:22:00
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SmookinJoe
sparetimepc
Nereus
snip...
Also noted that when I check my folding name was correct in my profile page https://www.evga.com/community/myprofile.asp and updated t-shirt size, it said updated and I got an email confirming updated, but nothing actually updated lol. ....snip....
What is the deal with the shirts anyway, are we supposed to receive one after a certain point or what?
spiffy_1
We get folding shirts? That would be awesome!
So my points have updated and are on track, I think...
but never got my T shirt yet...
sparetimepc how long do you think yours will take to arrive....
I've only been waiting a YEAR...lol
Post pix when you get yours so I can email them and give em "grief"
I have have no idea if we get a shirt that's why I was asking why they want to know our shirt size
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kougar
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Re: Why are my points not updating?
2020/12/25 05:50:45
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sparetimepc
I have have no idea if we get a shirt that's why I was asking why they want to know our shirt size
It's basic profile information in the event you win a contest or you ordered something from the EVGA store that also came with a free tshirt (something EVGA did way back in the GTX 480 days). And yes, EOC points and EVGA's points haven't tracked with each other all month. The EVGA points have stopped updating three separate times, I just assumed someone was constantly manually updating the data at this point. 
 Have water, will cool.
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sparetimepc
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Re: Why are my points not updating?
2020/12/26 00:14:52
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kougar
sparetimepc
I have have no idea if we get a shirt that's why I was asking why they want to know our shirt size
It's basic profile information in the event you win a contest or you ordered something from the EVGA store that also came with a free tshirt (something EVGA did way back in the GTX 480 days).
And yes, EOC points and EVGA's points haven't tracked with each other all month. The EVGA points have stopped updating three separate times, I just assumed someone was constantly manually updating the data at this point.
Yeah it's a little bit slower right now, I put in my 30m request a week ago and it still says pending, usually just takes a couple days
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Cool GTX
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Re: Why are my points not updating?
2020/12/28 13:08:04
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Holiday hours for the office ... not likely to see any changes till 05 Jan 2021 Special 2020 Holiday Schedule Notice:EVGA HOLIDAY NOTICE: EVGA has limited operating hours in observance of the upcoming Christmas and New Year Holidays.  Office: The EVGA offices will be closed from 6:00 PM on 12/24/20 to 9:00 AM on 1/4/21. Customer Service: EVGA Customer Service will be closed from 4:00 PM on 12/24/20 and reopen at 9:00 AM on 12/28/20. They will also close from 4:00 PM on 12/31/20 and reopen at 9:00 AM on 1/4/21. RMA Service: RMA Services will be closed on 12/25/20 and reopen on 1/5/21 EVGA Online Store: Orders placed after 12/23/20 at 2:00 PM will not ship until 1/5/21. All times are Pacific Standard Time
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eg1989
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Re: Why are my points not updating?
2020/12/31 10:36:17
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Ah, that is a fair point, and definitely more comforting; I was curious when similar delays were happening in the beginning of the month (very new to folding for EVGA, so didn't really know what to expect). But hopefully with EVGA knowing when the requests were sent, they will iron things out when the come back.
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drougnor
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Re: Why are my points not updating?
2020/12/31 11:49:53
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I'll make a note to e-mail the first of the year stats to the webmaster acct when I get up tomorrow, just to ensure they have a copy on hand if their system has burped again.
d
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pgmoney
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Re: Why are my points not updating?
2021/01/01 03:17:47
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no clue why my points are this way, but nothing to claim for Dec?
I should of got that right?
-60 million it says, but I folded that almost with 53 million not negative. I started at 60 million points.
confused
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drougnor
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Re: Why are my points not updating?
2021/01/01 10:42:54
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Just sent over the start of the month points file to EVGA.
We'll see if they still put them to use or not.
d
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Cool GTX
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Re: Why are my points not updating?
2021/01/01 11:54:51
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drougnor
Just sent over the start of the month points file to EVGA.
We'll see if they still put them to use or not.
d
Thanks d  EVGA is Slammed with the launch & support demands Please e-mail webmaster@evga.com subject: My Folding Points Not Updating - Cant claim earned EVGA Bucks
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STR1D3R_2
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SmookinJoe
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leaf
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Re: Why are my points not updating?
2021/01/04 12:03:59
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Just emailed webmaster. Could use the 10 bucks on that 3000 card I'm expecting that email any minute now. 
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Cool GTX
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drougnor
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Re: Why are my points not updating?
2021/01/04 15:23:51
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I just got an e-mail from the webmaster stating they used my last 'start of the month' file to update the points.
d
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Nereus
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Re: Why are my points not updating?
2021/01/04 15:43:38
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drougnor
I just got an e-mail from the webmaster stating they used my last 'start of the month' file to update the points.
d
They messed up. I had a little over 60m points in December 2020. They put 12m for December 2020, and 48m for January 2021.
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ipkha
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Re: Why are my points not updating?
2021/01/04 15:54:21
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Mine are way off as well. Showing 116,314,879
12/2020 104,722,072
10.0M Request for 12/2020: Pending
30.0M Request for 12/2020: Pending
01/2021 134,662,467
Whereas extremeoc stats are 185 million in December and 52 million in January. Guess they need a few more days to square things.
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arestavo
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Re: Why are my points not updating?
2021/01/04 15:55:36
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Things are quite messed up - checked my points, and EVGA says I have over 100 million for January. I'm almost at 30M as of right now.
/shrug
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BAM86
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Re: Why are my points not updating?
2021/01/04 16:41:04
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many of my points for December are on January. 29 mill for December...ugh. 5 mil for Jan. I haven't folded this year.
post edited by BAM86 - 2021/01/04 16:42:35
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troy8d
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Re: Why are my points not updating?
2021/01/04 16:47:09
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drougnor
I just got an e-mail from the webmaster stating they used my last 'start of the month' file to update the points.
d
As others have pointed out, its still not right.  Cool GTX
Use an Associates Code & SAVE 5% on that GPU 
Always good advice!
ASSOCIATE CODE : N3OP4FX27BEO113 (3-10% off EVGA.com purchases) | AFFILIATE/REWARDS CODE: K2LS6QIN0Y (EVGA product registration)
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leaf
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Re: Why are my points not updating?
2021/01/04 17:12:42
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Webmaster just corrected my my totals. And yes I have a ass. code 
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