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Why are my points not updating?

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kokuryuha
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Re: Why are my points not updating? 2020/11/05 12:52:58 (permalink)
Add me to the list of non updates as well.
site shows me processing work units, and I've verified everything is correct.
#31
tlindo
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Re: Why are my points not updating? 2020/11/05 22:17:29 (permalink)
0 points for me so far November as well. I have seen this before but not usually for this long...
#32
yatz10
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Re: Why are my points not updating? 2020/11/06 06:38:26 (permalink)
also glad to see i'm not alone - a "positive" about the 3080 stock problems is can keep accumulating a few more evga bucks towards em, so hopefully they update soon:)

EVGA X299 Dark | i9-7920x @ 4.8GHz | 32gb 3600cl15 | RTX3070 XC

#33
Cool GTX
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Re: Why are my points not updating? 2020/11/06 07:56:39 (permalink)
Between the new RTX 30 series GPU launch & CV-19 impact - I imagine this will take a bit longer than usual to resolve

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#34
redarman
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Re: Why are my points not updating? 2020/11/06 11:33:34 (permalink)
I folded over 30M points for EVGA last month. I was able to claim the 10M bucks but the site stopped updating after 16M.
#35
rkdart
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Re: Why are my points not updating? 2020/11/06 12:23:09 (permalink)
Same problem here... I folded somewhere around 30-40M points (about a day's worth) at the start of November, and no updates for me.  Hope they get it working again soon, would be really nice to have as many EVGA bucks as possible when the 3080s finally become available in more than a trickle :)
#36
redarman
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Re: Why are my points not updating? 2020/11/06 12:23:56 (permalink)
rkdart
Same problem here... I folded somewhere around 30-40M points (about a day's worth) at the start of the month, and no updates for me.  Hope they get it working again soon, would be really nice to have as many EVGA bucks as possible when the 3080s finally become available in more than a trickle :)



Casually stating 30M-40M a day, haha. What kinda rig does that?
#37
drougnor
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Re: Why are my points not updating? 2020/11/06 12:33:54 (permalink)
I've gone ahead and PMd the last EVGA rep I worked with in the past to provide points updates to directly offer up my info.  I'll let you guys know when I get any info.
 
d


#38
rkdart
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Re: Why are my points not updating? 2020/11/06 13:34:52 (permalink)
redarman
rkdart
Same problem here... I folded somewhere around 30-40M points (about a day's worth) at the start of the month, and no updates for me.  Hope they get it working again soon, would be really nice to have as many EVGA bucks as possible when the 3080s finally become available in more than a trickle :)



Casually stating 30M-40M a day, haha. What kinda rig does that?



It's actually about a dozen rigs depending on the day, with everything from GTX 1060s to an RTX 3080 in them (primarily 1070/2070/2080 cards, though, with between 2-6 cards/rig).  When they're not mining, they're often folding.  I can top 50M/day if I throw a few more rigs into folding, but it makes things very hot unless it's freezing outside :)
#39
EVGA_Lee
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Re: Why are my points not updating? 2020/11/06 16:23:03 (permalink)
Hi everyone.  We're looking into this, but it likely won't get fixed until next week.
#40
Death_wish01
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Re: Why are my points not updating? 2020/11/06 16:35:06 (permalink)
EVGATech_LeeM
Hi everyone.  We're looking into this, but it likely won't get fixed until next week.


I was Just about to post something in that effect.
I tweeted to Freeman about it. thanks so much EVGA
#41
283982B93B4349E
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Re: Why are my points not updating? 2020/11/07 08:25:36 (permalink)
Well rewards us with free 10 evga bucks. 👍👍👍 for waiting. 🙂🙂🙂
#42
polyspecific
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Re: Why are my points not updating? 2020/11/07 16:15:32 (permalink)
Found this because I am having the same issue.  EVGA, Thank you for acknowledging.
#43
dearley1231
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Re: Why are my points not updating? 2020/11/08 12:43:14 (permalink)
Come on EVGA.
post edited by dearley1231 - 2020/11/08 12:44:43
#44
Val666
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Re: Why are my points not updating? 2020/11/08 16:57:27 (permalink)
I have been Folding for Team EVGA since year 3 and have never had a issue until now. For the entire month of November the EVGA web site has me listed as having ZERO points, meanwhile the Extreme Overclocking has credited me with 18,613,371. What is the problem??
post edited by Val666 - 2020/11/08 17:07:38

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#45
SmookinJoe
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Re: Why are my points not updating? 2020/11/08 18:44:07 (permalink)
Just be patient
Sure it will be fine





#46
_2100_
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Re: Why are my points not updating? 2020/11/09 05:11:56 (permalink)
Just adding my two cents.  I am about 26 million point discrepancy between my actual folding score and the score represented on EVGA.  My calculations put the stoppage in the Oct. 25/26 time frame someone else mentioned.  I did not notice until this weekend when i went to request my 10 mill point plateau and there were no recorded Nov points.  


 

#47
drougnor
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Re: Why are my points not updating? 2020/11/09 10:18:43 (permalink)
Folk, again, just be patient. I have an hourly record of all of our points dating back nearly a decade, with very few gaps. I KNOW my system has every hourly update for at least the last two months without ANY errors, so we are NOT going to lose anything.  Once EVGA determines what's wrong and if they need my data, I'll give them what's needed and all will be well. OTHERWISE, they will figure out what's broken on their end, get it fixed and their data will be showing again, once again, with none of us losing anything.

Just give them the time needed to figure their needs out and what fixes they need to put in place.
 
d


#48
STR1D3R_2
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Re: Why are my points not updating? 2020/11/09 12:38:03 (permalink)
drougnor
Folk, again, just be patient. I have an hourly record of all of our points dating back nearly a decade, with very few gaps. I KNOW my system has every hourly update for at least the last two months without ANY errors, so we are NOT going to lose anything.  Once EVGA determines what's wrong and if they need my data, I'll give them what's needed and all will be well. OTHERWISE, they will figure out what's broken on their end, get it fixed and their data will be showing again, once again, with none of us losing anything.

Just give them the time needed to figure their needs out and what fixes they need to put in place.
 
d



it is a non issue
Thanks d
edit, and there it is
TY eVGA
 
post edited by STR1D3R_2 - 2020/11/09 12:43:23


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#49
Jpence
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Re: Why are my points not updating? 2020/11/09 12:38:53 (permalink)
well my points showed up but I think they all got put on Nov.
I figured I had hit 30 m for the first time in oct.
#50
drougnor
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Re: Why are my points not updating? 2020/11/09 12:50:36 (permalink)
It is going to ultimately depend on EVGA's admins to decide, but if they need to refine their numbers, I'm always available, I just need a point of contact.
 
d


#51
sdbmania
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Re: Why are my points not updating? 2020/11/09 14:10:30 (permalink)
I'm happy to see the points added, however some of my October points have been added to November. I have 15million for November and that isn't possible lol. I'm at 28mil for October so I was close to hitting 30. I'll wait to see what happens next.
post edited by sdbmania - 2020/11/09 14:11:50


#52
STR1D3R_2
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Re: Why are my points not updating? 2020/11/09 16:19:05 (permalink)
sdbmania
I'm happy to see the points added, however some of my October points have been added to November. I have 15million for November and that isn't possible lol. I'm at 28mil for October so I was close to hitting 30. I'll wait to see what happens next.


Wait until you have it to click it. It is a normal occurrence to see extra points when things first come back online. In a couple of days you will most likely see Octobers points go back into the Octobers count, don't jump the gun and click the November  request button just yet.


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#53
sdbmania
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Re: Why are my points not updating? 2020/11/09 16:25:02 (permalink)
STR1D3R_2
 
Wait until you have it to click it. It is a normal occurrence to see extra points when things first come back online. In a couple of days you will most likely see Octobers points go back into the Octobers count, don't jump the gun and click the November  request button just yet.




Okay. I haven't clicked on the thing yet. Sounds good then, I'd very much like to still get those October points counted. :)


#54
RedEastMovement
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Re: Why are my points not updating? 2020/11/09 17:36:15 (permalink)
Good evening y'all. I don't usually come on here because of my pharmacy school schedule, but I just wanted to chime in and say that I too have not gotten any points yet whatsoever from my folding rig. I see that there's been some word from EVGA in that they're working on it, but I just wanted to also chime in with a similar problem. My FAH name is 'Rybaroxaban' btw.
#55
BadBertie
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Re: Why are my points not updating? 2020/11/10 07:44:33 (permalink)
Yeah, points are back

KTM Super Duke R EVO
#56
Cool GTX
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Re: Why are my points not updating? 2020/11/10 08:21:20 (permalink)
BadBertie
Yeah, points are back




Seems many of my Points from end of Oct got pushed to November. 
 
I only folded last several days (4 - 5 ?) in Oct for +69.8 Million ... None show on "EVGA - my folding"  .... & November is overstated by an equal amount .... currently + 201.6 Million (actual) ...
 
EVGA "my Folding" shows:  0 points for October  --> should be closer to - 69 Million per folding.extremeoverclocking
 
 
EVGA "my Folding" shows:  254.1 Million for November --> should be closer to - 201 Million
 
I know they will Never be exactly the same ..............  
 
Something needs to be adjusted - is all I'm saying ... better though
 


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I am a Volunteer Moderator - not an EVGA employee

https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


#57
DarKSeeD
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Re: Why are my points not updating? 2020/11/10 09:33:08 (permalink)
Points are back, thank you. Stay safe!

Gizas! what a mess  



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#58
sparetimepc
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Re: Why are my points not updating? 2020/11/10 13:02:16 (permalink)
Yeah I think they pushed all the points to November for everyone, must have been pretty messed up.




#59
ipkha
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Re: Why are my points not updating? 2020/11/10 13:30:51 (permalink)
Must be just some people. Mine are spot on. At least as of the initial update. It hasn't updated any further since November points populated.
I usually fold early on the month for EVGA and switch teams for the rest of the month.
So my October points stayed just fine and November is current as of the initial update but haven't changed since.


#60
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