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Hot!What does, "equal or greater performance" really mean?

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XrayMan
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Re: What does, "equal or greater performance" really mean? 2020/01/15 22:08:35 (permalink)
 
           

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#31
Luigi408
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Re: What does, "equal or greater performance" really mean? 2020/01/17 00:05:48 (permalink)
Dang. Glad I read this. I just RMA’d my FTW3 1080Ti Hybrid and I noticed I am getting back a non-FTW3 2080 HC Hybrid from cross-shipping. I’m thankful for the support from EVGA but this is not acceptable.

I emailed support regarding this same issue tonight because it’s a step down, and that I would accept a FTW3/Super version (I purchased the FTW3 for a reason after the overheating problem EVGA had once), or pay the difference for a higher card. I cannot accept the basic 2080 Hybrid as a replacement.

I’ll point them to this thread if they say anything about performance differences. Thanks for posting all the data you did to proof that it’s a step down. I can’t believe they won’t even ship the same version of the card they are replacing it with (FTW3).

My concern now is that I use a 4K monitor. The lower VRAM will actually perform worse when gaming. I don’t care about any of the new Nvidia features on the 2080 since games pretty much are unplayable with then enabled. Games even struggle to run with those features on in the 2080Tis. How many games actually take advantage of it as well? Probably a handful and I don’t play any of them (Battlefield 5 sucked).

If they don’t want to give me the equivalent card, I’ll just ask them for the same card replacement then. I don’t get why they’re making it so hard, it’s going to waste so much time now to do all this. I’ll probably going to have to wait more than a week to get everything settled and my PC running again. Pretty disappointed with this RMA process already.

CPU: Intel 4930K@4.5Ghz
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Hard Drives: 2x Sandisk Extreme II 480GB SSD Raid0 - 2x WD RE4 2GB RAID1 
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Heatware Luis1985:
http://www.heatware.com/eval.php?id=67113
#32
bavor
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Re: What does, "equal or greater performance" really mean? 2020/01/17 05:08:22 (permalink)
I was told I'd be sent the card I had previously, GTX 1080 ti FTW3 Hybrid Part Number: 11G-P4-6698-KR.  My RMA info says they are sending me yet another RTX 2080 XC Hybrid Part Number: 08G-P4-2184-KR.  I have no idea how that mistake happened. 

Ryzen R9 3950X, Two RTX 2080 XC Super NVLink/SLI, 64 GB DDR4 3600 MHz, 1 TB PCIE 4.0 NVMe SSD, 1 TB PICE 3.0 NVMe SSD, 2 TB 2.5" SSD, 8TB 7200 RPM HDD, 1300 Watt EVGA PSU, O11 Dynamic XL case.
#33
bavor
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Re: What does, "equal or greater performance" really mean? 2020/01/17 11:37:25 (permalink)
That issue was resolved. I'm not being sent the correct card and the previous shipment of the incorrect card was recalled.

Ryzen R9 3950X, Two RTX 2080 XC Super NVLink/SLI, 64 GB DDR4 3600 MHz, 1 TB PCIE 4.0 NVMe SSD, 1 TB PICE 3.0 NVMe SSD, 2 TB 2.5" SSD, 8TB 7200 RPM HDD, 1300 Watt EVGA PSU, O11 Dynamic XL case.
#34
Luigi408
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Re: What does, "equal or greater performance" really mean? 2020/01/17 12:39:43 (permalink)
bavor
That issue was resolved. I'm not being sent the correct card and the previous shipment of the incorrect card was recalled.


Nice. I just talked to EVGA support and they tried to convince me about RTX features and what not. That because of that it makes it a better card and that 2080 blows away 1080ti lol. If you enable RTX features on the original 2080 card the FPS drops to 30 or below in 4K lol. Who games that low FPS or at 1080p res now a days?! There is a reason I haven’t upgraded to the 20 version of the card at all. Waiting for the next Nvidia release that can run at decent FPS with RTX enabled.

Anyways, support is trying to be helpful though at least and they’re going to get back to me with an answer later. I’m just going to reject the RMA card package tomorrow so its sent back to sender.

Thanks again for running those test. I referenced your post on my support ticket. I think this process will be a long one... ugh.

CPU: Intel 4930K@4.5Ghz
Motherboard: Evga X79 Dark
VGA: 2x Sapphire 290X Crossfire
Memory: 16GB Corsair Dominator Platinum 2600
Hard Drives: 2x Sandisk Extreme II 480GB SSD Raid0 - 2x WD RE4 2GB RAID1 
Sound Card: Creative ZX
PSU: Corsair AX1200i
Case: CaseLabs STH10 w/ Aquaero 5 XT, Aquacomputer Flow Meter, and three PowerAdjust2

Heatware Luis1985:
http://www.heatware.com/eval.php?id=67113
#35
Cool GTX
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Re: What does, "equal or greater performance" really mean? 2020/01/17 13:53:14 (permalink)
Your getting a New or recertified product GPU ?

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#36
bavor
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Re: What does, "equal or greater performance" really mean? 2020/01/17 16:28:28 (permalink)
Cool GTX
Your getting a New or recertified product GPU ?



I'm sure its recertified.  The GTX 1080 ti FTW3 Hybrid has been out of production for a long time.

Ryzen R9 3950X, Two RTX 2080 XC Super NVLink/SLI, 64 GB DDR4 3600 MHz, 1 TB PCIE 4.0 NVMe SSD, 1 TB PICE 3.0 NVMe SSD, 2 TB 2.5" SSD, 8TB 7200 RPM HDD, 1300 Watt EVGA PSU, O11 Dynamic XL case.
#37
Cool GTX
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Re: What does, "equal or greater performance" really mean? 2020/01/17 20:25:36 (permalink)
bavor
Cool GTX
Your getting a New or recertified product GPU ?



I'm sure its recertified.  The GTX 1080 ti FTW3 Hybrid has been out of production for a long time.


bavor
That issue was resolved. I'm not being sent the correct card and the previous shipment of the incorrect card was recalled.

 
 

Sorry - I did not follow from the post above this that your were in fact getting a 1080Ti FTW3 Hybrid (thought you meant your getting the 2080)


 
Makes sense that the 1080 Ti FTW3 is a recertified card
 
 

RTX Project EVGA X99 FTWK-5930K@4.8GHz 2xEVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 Classified-5960X@4.5GHz 3-GPU Water Loop 1600P2 
AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
Thank You for Your Support


#38
Drefsab
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Re: What does, "equal or greater performance" really mean? 2020/01/21 07:54:05 (permalink)
Hmm this is a little concerning, I have a 1080 FTW3 with the extended warrenty. Its been an amazing card with no issues but I did buy extended warrenty under the provision that I would get a replacement of equivolent spec or better should the worst happen.
 
Now to me if I have a fault and my card has a major fault and  hypothetically the only current models are the 3060 6gb or 3080 12gb etc I'd expect to get the 12GB version as thats the only one that has a spec that is equivolent spec or better on the VRAM which is one of the major selling points in the specs. Sure the 3060 may be better on raw compute than the 1080 but unless it has the same ram its not in my view a suitable replacement unless it had at least 8GB.
 
To this view with nvidia's line up I would have expected Ti's to be replaced with Ti's, it would be nice if FTW's etc could be replaced like for like as well but thats a little more subjective. EVGA have such an amazing reputation but things like VRAM shouldnt even be up for discussion with any company least of all one with EVGA's rep.
 
Fingers crossed I will be replacing my card long before it fails but you pay for the protection and peice of mind that you wont be in a worse off position should you have to have a replacement device. 
#39
KILLER_K
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Re: What does, "equal or greater performance" really mean? 2020/01/21 09:53:04 (permalink)
That is the whole point of the discussion. They are a great company and they listen to their customers. Now the problem has been noted and being fixed.

But anytime you like to sent me $1,100 to my Paypal. I will gladly return $800 to you all day long. Let me know when you would like to start. I will send you the new money back even though you send in the older style money.

It looks better and is newer. But you will get less newer money back. Thanks for understanding.

All jokes aside now. Thank you Evga for making things right. We are all human and make mistakes. The one's that correct them is the one's that stands out above the rest.


Drefsab
EVGA have such an amazing reputation but things like VRAM shouldnt even be up for discussion with any company least of all one with EVGA's rep.


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#40
Alan1080ti
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Re: What does, "equal or greater performance" really mean? 2020/01/21 12:14:53 (permalink)
Oh boy. So just read through some of this. I use 3440x1440 and was afraid of the 2080 less ram. Seems I will email the Taiwan office when I send in the 1080ti ftw. Took the cooler off today to see if I could get it to cool down but no luck, seems the pump is broken and not moving fluid around. Like others said and showed, at higher resolutions the extra ram is needed to keep up performance and he 2080xc is a step down from.the ft3 hybrids we bought.
#41
bavor
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Re: What does, "equal or greater performance" really mean? 2020/01/31 12:39:14 (permalink)
My replacement GTX 1080 ti FTW3 Hybrid has the radiator fan cable coming out of the slot for the SLI connector instead of the opening by the tubing to and from the radiator.  I'm not going to send it back for this, but it makes me wonder how well the cards are checked after the RMA process.  Its pretty obvious when a cable if flopping around and coming out from the SLI connector area.
 
Also the BIOS selector switch looked like it was broken or is a lot smaller than my previous GTX 1080t i FTW3 Hybrid.
 
Here is what it looked like when the card arrived.  That cable isn't suppose to be coming out by the SLI connector.

post edited by bavor - 2020/04/21 21:16:10

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#42
bavor
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Re: What does, "equal or greater performance" really mean? 2020/04/21 21:14:00 (permalink)
My replacement GTX 1080 ti FTW3 Hybrid died today.  There is no video output on any port.  I tried the 1080 ti FTW3 Hybrid in two different PCs.  A GTX 1070 works fine in the same PCIEx16 slot in both PCs with video output on all ports.  The card doesn't even show up in the BIOS of either PC when I put it in the top PCIE x16 slot and have another GPU in the other slot.  To be sure it wasn't the power supply, I tried a different one.
 
My replacement GPU lasted about 3 months.

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#43
evgoli
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Re: What does, "equal or greater performance" really mean? 2020/04/22 07:11:09 (permalink)
bavor
My replacement GTX 1080 ti FTW3 Hybrid died today.  There is no video output on any port.  I tried the 1080 ti FTW3 Hybrid in two different PCs.  A GTX 1070 works fine in the same PCIEx16 slot in both PCs with video output on all ports.  The card doesn't even show up in the BIOS of either PC when I put it in the top PCIE x16 slot and have another GPU in the other slot.  To be sure it wasn't the power supply, I tried a different one.
 
My replacement GPU lasted about 3 months.




At the risk of sounding cynical it seems the replacements are designed to last just long enough to get you out of the warranty period.
 
Perhaps receiving a 2080 back instead of a 1080ti, while not as good performance wise, might last a little longer.
#44
bavor
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Re: What does, "equal or greater performance" really mean? 2020/04/22 10:21:09 (permalink)
evgoli
 
At the risk of sounding cynical it seems the replacements are designed to last just long enough to get you out of the warranty period.
 
Perhaps receiving a 2080 back instead of a 1080ti, while not as good performance wise, might last a little longer.



I purchased an extended warranty with the original GTX 1080 ti FTW3.  It would be in everyone's best interest to just send me an equal or greater performing card that worked and lasted longer than 3 months.

Ryzen R9 3950X, Two RTX 2080 XC Super NVLink/SLI, 64 GB DDR4 3600 MHz, 1 TB PCIE 4.0 NVMe SSD, 1 TB PICE 3.0 NVMe SSD, 2 TB 2.5" SSD, 8TB 7200 RPM HDD, 1300 Watt EVGA PSU, O11 Dynamic XL case.
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