EVGA

Website not letting me access my acount

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Powin
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2021/05/26 12:06:28 (permalink)
EVGA,
 
I have cleared cookies/cache everything on my chrome browser. I even reset cookie permissions to re-ask... nothing works. I try to login and then it redirects me to a 2nd page that says
 
"

Account Login Required

Due to increased security measures, your password is required prior to continuing to the member profile page.
Please enter your password below to continue.
 
"
 
So I put in my password again, and click "submit" and it just takes me right back to the same first login page prompting me to login with my user ID and password, so I do and it goes right back to the 2nd page saying the above.. it's a constant loop. Even if i login and go to another evga page and try to visit my account after I login it just goes right back to the login page. 
 
 
*edit*
 
Also to add it does this same thing on my phone and another computer... nothing I do gets out of this login loop.. I even reset my password and same login loop. 
post edited by Powin - 2021/05/26 12:19:06
#1

12 Replies Related Threads

    Powin
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    Re: Website not letting me access my acount 2021/05/26 12:08:35 (permalink)
    What's even more annoying is that to access support on your website... I HAVE TO LOGIN TO SEE THAT SECTION... it prompts me to login..  
    #2
    zaibatsu
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    Re: Website not letting me access my acount 2021/05/27 14:09:39 (permalink)
     
    I have exactly the same problem. A little help from EVGA would be highly appreciated. 
     
    #3
    cukurs555666
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    Re: Website not letting me access my acount 2021/05/27 16:25:28 (permalink)
    I had the same problem before, but it worked somehow after a while
    #4
    zaibatsu
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    Re: Website not letting me access my acount 2021/05/28 07:23:29 (permalink)
    So after countless tries, i have managed to log in at the EU website (eu.evga.com), where I accepted the terms of use and privacy policy in my profile and after that I was able to log in at the US EVGA site as well.
    #5
    EMOesque
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    Re: Website not letting me access my acount 2021/05/28 11:23:47 (permalink)
    zaibatsu
    So after countless tries, i have managed to log in at the EU website (eu.evga.com), where I accepted the terms of use and privacy policy in my profile and after that I was able to log in at the US EVGA site as well.




    Thank you!!! That worked for me. I had already made a new account but at least I have my old one back :(
    #6
    Dyz79
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    Re: Website not letting me access my acount 2021/05/28 11:26:15 (permalink)
    Glad it worked for you
    #7
    Rawestthebombak
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    Re: Website not letting me access my acount 2021/05/29 13:19:48 (permalink)
    you can also try a different browser. That seems to work for me when something like this occurs.
    #8
    joshy2000
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    Re: Website not letting me access my acount 2021/05/29 13:37:21 (permalink)
    Just wait a little bit then retry.  You'll eventually get in.
    #9
    kylemsguy
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    Re: Website not letting me access my acount 2021/05/29 21:53:08 (permalink)
    I ended up having to email the webmaster email. I think something was wrong with my account in the same way that yours is. I had the exact same symptoms as you
    #10
    Powin
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    Re: Website not letting me access my acount 2021/06/01 08:43:27 (permalink)
    It did eventually let me in... not sure what the issue was.. 
    #11
    Owen_Zhu
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    Re: Website not letting me access my acount 2021/06/16 14:24:12 (permalink)
    weird
    #12
    Crazcookye84
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    Re: Website not letting me access my acount 2021/06/16 14:26:28 (permalink)
    Try using Firefox. I have issues with chrome and edge.
    #13
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