EVGA

Website Redirect

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Aquatorch
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2021/09/16 10:33:38 (permalink)
Every time I go to evga.com now I get redirected to asia.evga.com, but I'm an American.  How can I get this to stop?
#1

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    z999z3mystorys
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    Re: Website Redirect 2021/09/16 10:43:25 (permalink)
    Scroll down to the bottom of the page, you should find a setting that lets you chose your region, under all the links to various parts of the site.


     
     
    #2
    kram36
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    Re: Website Redirect 2021/09/16 11:01:32 (permalink)
    z999z3mystorys
    Scroll down to the bottom of the page, you should find a setting that lets you chose your region, under all the links to various parts of the site.


    Where? I don't see anything at the bottom of the page to make this change.

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    #3
    z999z3mystorys
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    Re: Website Redirect 2021/09/16 11:17:07 (permalink)

     
    It's at the bottom of the main page: https://www.evga.com/
     
    it's not there on the forums.


     
     
    #4
    Aquatorch
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    Re: Website Redirect 2021/09/16 11:21:04 (permalink)
    There is a drop-down box that lets me switch from Asia to English (US), however once it refreshes the page, it's still asia.evga.com again.
     
    #5
    z999z3mystorys
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    Re: Website Redirect 2021/09/16 11:29:23 (permalink)
    have you tried to clear you cookies/cache? it's possible it got saved as the Asian site somewhere, and it's not being overwritten correctly, I can change my region OK and have it stick on refreshes, so I'm thinking it's some form of cached data or cookies setting it that way and reverting the changes.


     
     
    #6
    Aquatorch
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    Re: Website Redirect 2021/09/16 11:41:34 (permalink)
    Must be an issue with Brave browser then...  As far as I know there's nothing to be cleared.  I guess I won't be able to use this website anymore.
    #7
    z999z3mystorys
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    Re: Website Redirect 2021/09/16 12:05:04 (permalink)
    Aquatorch
    Must be an issue with Brave browser then...  As far as I know there's nothing to be cleared.  I guess I won't be able to use this website anymore.


     maybe a proxy issue then? if it doesn't save your set location (IE cookie blocking effects and such), and a proxy is making you appear from somewhere in Asia, I could think it might try to default you to that location instead, don't know a ton about Brave however, but that's my best guess.


     
     
    #8
    kram36
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    Re: Website Redirect 2021/09/16 13:12:22 (permalink)
    Aquatorch
    Must be an issue with Brave browser then...  As far as I know there's nothing to be cleared.  I guess I won't be able to use this website anymore.


    To clear your cache in Brave do this.
     
    Click the 3 vertical bars at the top right, then click on Settings.
     

     
    This will open a page where you click on the Privacy and settings spot.
     

     
    This will open up a new page where you can clear the cache.
     

     
    If this doesn't work, try going into your profile and set Region - Language.
     
    https://www.evga.com/community/myProfile.asp
     


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    #9
    EVGATech_LeeM
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    Re: Website Redirect 2021/09/16 13:45:45 (permalink)
    It's a caching issue that happens sometimes when we're working on the website.  We've been working on the website today.  These two things may be connected....
     

    #10
    XrayMan
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    Re: Website Redirect 2021/09/16 18:54:54 (permalink)
     
    All is well here.     

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    #11
    rjohnson11
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    Re: Website Redirect 2021/09/17 00:30:26 (permalink)
    I can't duplicate the malfunction here in Europe. 

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    #12
    Aquatorch
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    Re: Website Redirect 2021/09/17 08:19:03 (permalink)
    That did not work @Kram36.  I tried it, but nada.  EVGA's tech support said that it's because the U.S. military address I have on file is overseas and that's why it's not redirecting properly, but they didn't give a solution.
    #13
    Channel_4
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    Re: Website Redirect 2021/09/20 10:56:41 (permalink)
    If you're using a VPN that might be why.
    #14
    Aquatorch
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    Re: Website Redirect 2021/09/20 11:50:50 (permalink)
    Channel_4
    If you're using a VPN that might be why.


    I'm not using a VPN, but I am physically outside of the U.S. because I work at a military base overseas.  Wouldn't be a problem except for the fact that I can't get out of the asia.evga.com website like I used to be able to.
    #15
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