EVGA

Hot!Warranty info

Author
Moonshine2020
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2020/10/12 18:47:26
  • Status: offline
  • Ribbons : 0
2024/11/16 09:35:24 (permalink)
Part Number: 120-G2-1300-XR
Description: EVGA SuperNOVA 1300 G2, 80+ GOLD 1300W, Fully Modular, 10 Year Warranty, Includes FREE Power On Self Tester Power Supply 120-G2-1300-XR
Place Purchased: eBay
Purchase Date*: 11/15/2023
Date Registered: 11/20/2023 2:51:07 AM
 
Warranty Information:
Length: 3 years from manufacturer's product ship date
Status: Out of Warranty

*The accuracy of your warranty status on this page is based on the information entered during registration. If the place of purchase and/or date of purchase is incorrect, please contact EVGA Customer Service to update your information.


-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
 
Anyone care to explain how a power supply bought in 2023 basically has no warranty,based on the above info? No 10 year warranty,not even a 3 year manufacturer warranty! But yet i have a EVGA 750 watt power supply that was purchased in 2020 and it still has over 2,000 days left!
 
Is this power supply,bought in 2023,more than 10 years old?
 
Apparently i have no clue,but it seems EVGA knows!
 
I really don't understand the logistics of it,maybe it's that new math!
#1

2 Replies Related Threads

    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 31149
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 123
    Re: Warranty info 2024/11/17 18:09:48 (permalink)
    moving to the EVGA Warranty section of the Forum
     
     
    could just be a mistake that EVGA needs to correct, please contact EVGA directly
     
    --->>>  Please email EVGA at Support@EVGA.com
     
     
    However warranty clock starts ticking once an item is shipped or sold by an Authorized retailer
     

    Terms & Conditions

     
    PSU Warranty Page North America ( if you live in another Zone, change that to see relevant Terms)

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    Older RIG projects RTX Project  Nibbler


     When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
    #2
    EVGATech_ChrisB
    EVGA Tech Support
    • Total Posts : 1927
    • Reward points : 0
    • Joined: 2007/05/14 16:19:27
    • Status: offline
    • Ribbons : 1
    Re: Warranty info 2024/11/19 15:59:05 (permalink)
    Dear Moonshine2020,
     
    Welcome to the forums and I am sorry for any confusion as the warranty is 10 years for the original owner and the transferable is up to 3-years from the EVGA ship date. EVGA - Warranty - Power Supplies
     
    Please send us a copy of your receipt from Ebay if you want us to review this further for you.  Support@EVGA.com 
     
    Moonshine2020
    Part Number: 120-G2-1300-XR
    Description: EVGA SuperNOVA 1300 G2, 80+ GOLD 1300W, Fully Modular, 10 Year Warranty, Includes FREE Power On Self Tester Power Supply 120-G2-1300-XR
    Place Purchased: eBay
    Purchase Date*: 11/15/2023
    Date Registered: 11/20/2023 2:51:07 AM

    Warranty Information:
    Length: 3 years from manufacturer's product ship date
    Status: Out of Warranty

    *The accuracy of your warranty status on this page is based on the information entered during registration. If the place of purchase and/or date of purchase is incorrect, please contact EVGA Customer Service to update your information.


    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
     
    Anyone care to explain how a power supply bought in 2023 basically has no warranty,based on the above info? No 10 year warranty,not even a 3 year manufacturer warranty! But yet i have a EVGA 750 watt power supply that was purchased in 2020 and it still has over 2,000 days left!
     
    Is this power supply,bought in 2023,more than 10 years old?
     
    Apparently i have no clue,but it seems EVGA knows!
     
    I really don't understand the logistics of it,maybe it's that new math!







    #3
    Jump to:
  • Back to Mobile